Lunar's GPT-4 Voice AI: Europe's Banking Breakthrough
Denmark's Lunar pioneered GenAI-native voice assistant using GPT-4, tackling 24/7 customer service demands. Handles complex queries via natural calls, aiming for 75% call coverage, slashing waits, and aiding app-challenged users. First in Europe.
Read case study →IBM's AI Predicts 95% of Employee Turnover, Saves Millions
IBM harnessed machine learning to forecast employee attrition with 95% accuracy, enabling proactive retention in its 280,000+ workforce and slashing turnover costs significantly.
Read case study →Visa: GenAI VAAI Blocks $40B Fraud Surge
Visa harnessed generative AI in its VAAI Score to detect enumeration attacks, preventing $40 billion in fraud from 2022-2023—nearly double YoY—while tackling $1.1B annual losses without disrupting legitimate transactions.
Read case study →BofA's Erica: 3B+ Interactions in AI Banking Shift
Bank of America's Erica, launched in 2018, revolutionized consumer banking with NLP-powered assistance. Surpassing 3 billion interactions and 50M users by 2025, it boosts self-service, personalization, and efficiency while cutting costs.
Read case study →Wells Fargo's Fargo AI: 245M Interactions, Zero PII Leaks
Wells Fargo's generative AI assistant Fargo, powered by Google Cloud, scaled to 245 million interactions in 2024 with no human handoffs or PII exposure, revolutionizing 24/7 mobile banking support while ensuring regulatory compliance.
Read case study →Morgan Stanley's AI Debrief: 98% Advisor Adoption Boost
Morgan Stanley's OpenAI-powered chatbot transforms wealth management by granting advisors instant access to vast research databases, achieving 98% adoption and slashing response times for superior client service.
Read case study →JPMorgan's LLM Suite: Turbocharging Wealth Advisor Productivity
JPMorgan Chase deploys LLM Suite and Connect Coach to 140K+ employees, slashing research time for asset management advisors, accelerating report generation, and unlocking $2B in AI value through generative AI innovation.
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