The Challenge: Generic Campaign Targeting

Most marketing teams still target in broad strokes: large demographics, basic interests, and one-size-fits-all messaging. On paper, reach looks impressive. In reality, generic campaign targeting means you pay to show ads to people who will never become customers. You collect clicks and impressions instead of qualified leads and revenue.

Traditional approaches leaned on media buying intuition, static personas, and backward-looking reports. That might have worked when competition and media costs were lower. Today, algorithms trade in real-time signals and micro-intents, while many teams are still planning campaigns quarterly and adjusting them manually. Spreadsheets, rough segment definitions, and a few A/B tests can’t keep up with the speed and granularity required in modern performance marketing.

The business impact is clear: rising cost per lead, inconsistent lead quality, and campaigns that become impossible to scale profitably. Budget gets locked into underperforming segments because no one has the data or capacity to see which audiences are truly high-propensity. Sales teams lose trust in marketing leads, and marketing struggles to prove ROI, even when top-line traffic is growing.

This challenge is real, but it’s solvable. With the right use of AI-driven audience intelligence, you can move from broad, generic targeting to precise, intent-based segments that continuously learn and improve. At Reruption, we’ve seen how embedding AI into real workflows — not just dashboards — changes how teams run acquisition. In the sections below, you’ll find practical, step-by-step guidance on using Gemini with your Google Ads and Analytics data to turn generic campaigns into focused lead engines.

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Our Assessment

A strategic assessment of the challenge and high-level tips how to tackle it.

From Reruption’s implementation work, we’ve learned that the real unlock with Gemini for campaign targeting is not just better suggestions, but a different operating model for how marketing teams use data. When you connect Gemini to Google Ads and Google Analytics, it becomes a continuous strategist: surfacing high-intent segments, suggesting creative angles, and highlighting waste you can cut without hurting lead volume.

Think in Propensity, Not Just Personas

Most teams define audiences as personas: “IT decision makers in mid-sized companies”, or “parents aged 30–45”. With Gemini-powered targeting, you can shift from static personas to propensity-based segments built on real behavior and outcomes. Instead of asking “Who do we want to reach?”, you ask “Who has recently behaved like our best leads?”

Strategically, this means marketing, sales, and data teams must align on what a “high-intent lead” actually is: channel touchpoints, content consumed, actions taken, speed to respond, and eventual deal outcomes. Gemini then uses this agreed definition to look across your Ads and Analytics data and surface segments that look like these high-performing leads, including combinations that humans would rarely test manually.

Use Gemini as a Co-Strategist, Not Just a Tactic Engine

Many organisations treat AI tools as a place to generate ad copy or headlines. To really solve generic campaign targeting, you want Gemini to sit one level higher: as a co-strategist helping decide where to invest budget and which audiences to prioritise. This changes the questions you ask from “write me 20 headlines” to “show me which search queries or in-market segments signal high purchase intent in the last 30 days”.

At a strategic level, put Gemini into your monthly and quarterly planning rituals. Have the team review Gemini’s recommended audiences, negative keywords, and in-market groups alongside human research. Over time, this builds trust in the system and reduces reliance on gut feel. You’re not replacing human judgment; you’re giving it a far better map.

Prepare Your Data and Tracking Before You Scale AI

Gemini’s recommendations are only as strong as the conversion tracking and event data it sees. If you still optimise for generic form fills, every low-quality download looks like success. Strategically, you need a clean definition of “qualified lead” and “opportunity” reflected in your Analytics events and Ads conversion imports. That’s the foundation for AI-based audience refinement.

Invest time aligning CRM statuses, lead scoring rules, and Analytics events so that Gemini can distinguish between noise and signal. This might require marketing ops and sales ops collaboration, but it’s the difference between AI that optimises for vanity metrics and AI that genuinely increases pipeline.

Start with Focused Pilots, Not Full-Funnel Overhauls

A common mistake is trying to make Gemini “fix everything” at once: all campaigns, all geos, all products. A more resilient strategy is to choose one high-value lead gen funnel (for example, a core B2B service or flagship product) and run a controlled pilot. Limit variables so you can clearly see what Gemini-driven targeting changes versus your status quo.

In this pilot, set explicit hypotheses: which segments should improve, what lift in conversion rate you expect, what cost-per-lead threshold you won’t exceed. This makes the experiment measurable and helps secure stakeholder buy-in when you later scale Gemini-based workflows to other campaigns.

Manage Risk with Guardrails and Human Review

Handing over segmentation decisions to an AI model without guardrails is risky. Strategically, you need clear boundaries: budgets per experiment, excluded audiences, and brand or regulatory constraints. Gemini is powerful at detecting patterns in high-intent behavior, but it doesn’t understand your risk appetite unless you encode it into rules and review processes.

Set up a cadence where marketers review Gemini’s new audience and creative suggestions weekly, approve or adjust them, and monitor lead quality with sales feedback. This human-in-the-loop approach protects brand equity and ensures that AI-driven optimisations are aligned with your real-world commercial goals.

Used thoughtfully, Gemini can turn generic campaign targeting into a data-driven, intent-based lead engine, but only if it’s grounded in clean signals, clear definitions of “qualified”, and a deliberate pilot strategy. At Reruption, we specialise in embedding this kind of AI-first workflow into existing marketing setups, so your team gains precision without adding complexity. If you’re ready to see what Gemini can do with your Google Ads and Analytics data, we can help you test it safely, prove its impact, and scale what works.

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Real-World Case Studies

From Banking to Energy: Learn how companies successfully use Gemini.

Capital One

Banking

Capital One grappled with a high volume of routine customer inquiries flooding their call centers, including account balances, transaction histories, and basic support requests. This led to escalating operational costs, agent burnout, and frustrating wait times for customers seeking instant help. Traditional call centers operated limited hours, unable to meet demands for 24/7 availability in a competitive banking landscape where speed and convenience are paramount. Additionally, the banking sector's specialized financial jargon and regulatory compliance added complexity, making off-the-shelf AI solutions inadequate. Customers expected personalized, secure interactions, but scaling human support was unsustainable amid growing digital banking adoption.

Lösung

Capital One addressed these issues by building Eno, a proprietary conversational AI assistant leveraging in-house NLP customized for banking vocabulary. Launched initially as an SMS chatbot in 2017, Eno expanded to mobile apps, web interfaces, and voice integration with Alexa, enabling multi-channel support via text or speech for tasks like balance checks, spending insights, and proactive alerts. The team overcame jargon challenges by developing domain-specific NLP models trained on Capital One's data, ensuring natural, context-aware conversations. Eno seamlessly escalates complex queries to agents while providing fraud protection through real-time monitoring, all while maintaining high security standards.

Ergebnisse

  • 50% reduction in call center contact volume by 2024
  • 24/7 availability handling millions of interactions annually
  • Over 100 million customer conversations processed
  • Significant operational cost savings in customer service
  • Improved response times to near-instant for routine queries
  • Enhanced customer satisfaction with personalized support
Read case study →

BMW (Spartanburg Plant)

Automotive Manufacturing

The BMW Spartanburg Plant, the company's largest globally producing X-series SUVs, faced intense pressure to optimize assembly processes amid rising demand for SUVs and supply chain disruptions. Traditional manufacturing relied heavily on human workers for repetitive tasks like part transport and insertion, leading to worker fatigue, error rates up to 5-10% in precision tasks, and inefficient resource allocation. With over 11,500 employees handling high-volume production, scheduling shifts and matching workers to tasks manually caused delays and cycle time variability of 15-20%, hindering output scalability. Compounding issues included adapting to Industry 4.0 standards, where rigid robotic arms struggled with flexible tasks in dynamic environments. Labor shortages post-pandemic exacerbated this, with turnover rates climbing, and the need to redeploy skilled workers to value-added roles while minimizing downtime. Machine vision limitations in older systems failed to detect subtle defects, resulting in quality escapes and rework costs estimated at millions annually.

Lösung

BMW partnered with Figure AI to deploy Figure 02 humanoid robots integrated with machine vision for real-time object detection and ML scheduling algorithms for dynamic task allocation. These robots use advanced AI to perceive environments via cameras and sensors, enabling autonomous navigation and manipulation in human-robot collaborative settings. ML models predict production bottlenecks, optimize robot-worker scheduling, and self-monitor performance, reducing human oversight. Implementation involved pilot testing in 2024, where robots handled repetitive tasks like part picking and insertion, coordinated via a central AI orchestration platform. This allowed seamless integration into existing lines, with digital twins simulating scenarios for safe rollout. Challenges like initial collision risks were overcome through reinforcement learning fine-tuning, achieving human-like dexterity.

Ergebnisse

  • 400% increase in robot speed post-trials
  • 7x higher task success rate
  • Reduced cycle times by 20-30%
  • Redeployed 10-15% of workers to skilled tasks
  • $1M+ annual cost savings from efficiency gains
  • Error rates dropped below 1%
Read case study →

Commonwealth Bank of Australia (CBA)

Banking

As Australia's largest bank, CBA faced escalating scam and fraud threats, with customers suffering significant financial losses. Scammers exploited rapid digital payments like PayID, where mismatched payee names led to irreversible transfers. Traditional detection lagged behind sophisticated attacks, resulting in high customer harm and regulatory pressure. Simultaneously, contact centers were overwhelmed, handling millions of inquiries on fraud alerts and transactions. This led to long wait times, increased operational costs, and strained resources. CBA needed proactive, scalable AI to intervene in real-time while reducing reliance on human agents.

Lösung

CBA deployed a hybrid AI stack blending machine learning for anomaly detection and generative AI for personalized warnings. NameCheck verifies payee names against PayID in real-time, alerting users to mismatches. CallerCheck authenticates inbound calls, blocking impersonation scams. Partnering with H2O.ai, CBA implemented GenAI-driven predictive models for scam intelligence. An AI virtual assistant in the CommBank app handles routine queries, generates natural responses, and escalates complex issues. Integration with Apate.ai provides near real-time scam intel, enhancing proactive blocking across channels.

Ergebnisse

  • 70% reduction in scam losses
  • 50% cut in customer fraud losses by 2024
  • 30% drop in fraud cases via proactive warnings
  • 40% reduction in contact center wait times
  • 95%+ accuracy in NameCheck payee matching
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HSBC

Banking

As a global banking titan handling trillions in annual transactions, HSBC grappled with escalating fraud and money laundering risks. Traditional systems struggled to process over 1 billion transactions monthly, generating excessive false positives that burdened compliance teams, slowed operations, and increased costs. Ensuring real-time detection while minimizing disruptions to legitimate customers was critical, alongside strict regulatory compliance in diverse markets. Customer service faced high volumes of inquiries requiring 24/7 multilingual support, straining resources. Simultaneously, HSBC sought to pioneer generative AI research for innovation in personalization and automation, but challenges included ethical deployment, human oversight for advancing AI, data privacy, and integration across legacy systems without compromising security. Scaling these solutions globally demanded robust governance to maintain trust and adhere to evolving regulations.

Lösung

HSBC tackled fraud with machine learning models powered by Google Cloud's Transaction Monitoring 360, enabling AI to detect anomalies and financial crime patterns in real-time across vast datasets. This shifted from rigid rules to dynamic, adaptive learning. For customer service, NLP-driven chatbots were rolled out to handle routine queries, provide instant responses, and escalate complex issues, enhancing accessibility worldwide. In parallel, HSBC advanced generative AI through internal research, sandboxes, and a landmark multi-year partnership with Mistral AI (announced December 2024), integrating tools for document analysis, translation, fraud enhancement, automation, and client-facing innovations—all under ethical frameworks with human oversight.

Ergebnisse

  • Screens over 1 billion transactions monthly for financial crime
  • Significant reduction in false positives and manual reviews (up to 60-90% in models)
  • Hundreds of AI use cases deployed across global operations
  • Multi-year Mistral AI partnership (Dec 2024) to accelerate genAI productivity
  • Enhanced real-time fraud alerts, reducing compliance workload
Read case study →

Citibank Hong Kong

Wealth Management

Citibank Hong Kong faced growing demand for advanced personal finance management tools accessible via mobile devices. Customers sought predictive insights into budgeting, investing, and financial tracking, but traditional apps lacked personalization and real-time interactivity. In a competitive retail banking landscape, especially in wealth management, clients expected seamless, proactive advice amid volatile markets and rising digital expectations in Asia. Key challenges included integrating vast customer data for accurate forecasts, ensuring conversational interfaces felt natural, and overcoming data privacy hurdles in Hong Kong's regulated environment. Early mobile tools showed low engagement, with users abandoning apps due to generic recommendations, highlighting the need for AI-driven personalization to retain high-net-worth individuals.

Lösung

Wealth 360 emerged as Citibank HK's AI-powered personal finance manager, embedded in the Citi Mobile app. It leverages predictive analytics to forecast spending patterns, investment returns, and portfolio risks, delivering personalized recommendations via a conversational interface like chatbots. Drawing from Citi's global AI expertise, it processes transaction data, market trends, and user behavior for tailored advice on budgeting and wealth growth. Implementation involved machine learning models for personalization and natural language processing (NLP) for intuitive chats, building on Citi's prior successes like Asia-Pacific chatbots and APIs. This solution addressed gaps by enabling proactive alerts and virtual consultations, enhancing customer experience without human intervention.

Ergebnisse

  • 30% increase in mobile app engagement metrics
  • 25% improvement in wealth management service retention
  • 40% faster response times via conversational AI
  • 85% customer satisfaction score for personalized insights
  • 18M+ API calls processed in similar Citi initiatives
  • 50% reduction in manual advisory queries
Read case study →

Best Practices

Successful implementations follow proven patterns. Have a look at our tactical advice to get started.

Connect Gemini to Clean, Lead-Centric Conversion Signals

Before asking Gemini for smarter segments, fix what it learns from. Replace generic “all form fills” conversions with granular events that reflect lead quality, such as MQLs, SQLs, or demo bookings imported from your CRM. In Google Analytics, configure events and conversions that distinguish between: newsletter signups, content downloads, demo requests, and opportunity-creating actions.

Once these are correctly mapped, connect Gemini to the corresponding Google Ads accounts and Analytics properties. The goal is simple: when you later ask Gemini “Which audiences drive high-intent leads?”, it sees the difference between noise (e.g., ebook hoarders) and actual pipeline contributors.

Use Gemini to Mine Analytics for High-Intent Audience Patterns

Instead of manually sifting through dozens of reports, have Gemini analyse your Analytics user and session data for patterns tied to high-quality leads. Provide it with exports of key reports (by campaign, channel, in-market segment, and device) and ask it to surface combinations that correlate with strong lead indicators.

Example Gemini prompt for audience discovery:

You are a performance marketing analyst.

You get a CSV export from Google Analytics and Google Ads with:
- Campaign, ad group, keyword/audience
- In-market and affinity segments
- Device, geo, time of day
- Conversions for: MQL, SQL, Opp Created
- Cost and clicks

1) Identify audience and query patterns that have:
   - High SQL rate and Opp Created rate
   - Stable volume over the last 30 days
2) Flag any segments with high spend but low SQL/Opp rates.
3) Propose 5-10 high-propensity audience definitions we should test
   (e.g., in-market + device + geo/remarketing conditions).
4) Output structured recommendations with expected impact on CPL.

The output becomes a prioritised testing backlog: which in-market segments to add, which audiences to exclude, and where to shift budget for better lead quality.

Generate and Localise Creative Variations for Each High-Intent Segment

Once you’ve identified promising segments, use Gemini to generate segment-specific messaging and assets instead of one generic ad set. Feed it the segment description, your value proposition, and examples of high-performing creatives. Ask Gemini to tailor headlines, descriptions, and landing page hooks to the pain points and intent level of each segment.

Example Gemini prompt for segment-specific creative:

You are a B2B marketing copywriter.

Context:
- Product: <short description>
- Target segment: Google Ads in-market audiences X, Y, Z
- Pain points: <list from sales calls>
- Desired action: Request a demo (high-intent)

Tasks:
1) Write 10 Google Ads headlines (max 30 chars) that speak directly
   to this segment's pain points and intent.
2) Write 5 descriptions (max 90 chars) emphasising speed, risk
   reduction, and clear ROI.
3) Suggest 3 angles for the hero section on the landing page to
   match this segment (headline + subhead + CTA).

Implement these variations in Google Ads and on your landing pages, mapping each ad group to the relevant creative to ensure that high-intent audiences see messaging that actually fits their context.

Automate an Always-On Targeting Review Routine with Gemini

Generic targeting tends to creep back in over time as campaigns evolve. Set up an always-on review workflow where Gemini regularly analyses performance data and flags segments that are drifting or wasting spend. Export weekly Ads and Analytics performance screenshots or CSVs, and run a templated analysis prompt.

Example Gemini prompt for weekly targeting review:

You are monitoring lead generation performance.

Input: Last 7 and 30 days of Google Ads + Analytics data by
- Campaign, ad group, audience, keyword
- Conversions split by MQL, SQL, Opp
- Cost, CPC, CPL, ROAS

1) Highlight audiences/keywords where CPL for SQL has worsened by
   >20% vs the previous period.
2) Identify any new audience/keyword combos with promising SQL rates
   but low spend (scaling opportunities).
3) Recommend concrete actions for next week:
   - Budgets to cut or increase
   - Audiences to pause, refine, or expand
   - Additional negative keywords or placements.

Turn the output into a lightweight weekly optimisation checklist. This keeps campaigns sharp without demanding hours of manual analysis from your team.

Use Gemini to Align Marketing and Sales on Lead Quality Definitions

One root cause of poor targeting is a disconnect between marketing metrics and what sales calls a “good lead”. Use Gemini as a neutral facilitator: feed it anonymised CRM notes, call summaries, and lead statuses to extract patterns of high-intent behavior that sales actually values.

Example Gemini prompt for lead quality analysis:

You are analysing lead quality.

Input: Anonymised CRM exports with:
- Lead source, campaign, keyword
- Activity timeline (pages visited, content consumed)
- Sales notes and outcome (Won/Lost, reasons)

Tasks:
1) Identify behaviour patterns common to Won deals vs Lost.
2) Translate these patterns into concrete targeting and scoring
   rules for marketing (e.g., pages visited, time-on-site,
   sequence of touches).
3) Propose a refined "qualified lead" definition that marketing
   can optimise campaigns against.

Implement the refined definitions in your Analytics events and Ads conversions. This ensures Gemini’s targeting suggestions are grounded in what actually produces revenue, not just form fills.

Build a Gemini-Assisted Lead Nurturing Layer for Non-Ready Prospects

Not every click from a high-intent audience will convert immediately. Rather than discarding them as “bad leads”, use Gemini to design nurture sequences (email, remarketing, or chatbots) that keep potential buyers engaged until they’re ready. Segment these contacts based on interest and behavior and ask Gemini to propose educational and problem-focused content journeys.

Example Gemini prompt for nurture design:

You are designing a lead nurture sequence.

Context:
- Segment: Visitors who engaged with pricing and case studies but
  did not request a demo.
- Goal: Convert them to demo within 30 days.

Tasks:
1) Propose a 4-touch email sequence (subject + body outline) that
   addresses typical objections and reinforces value.
2) Suggest 3 remarketing ad angles to support this sequence.
3) Define 3 key events we should track to qualify a nurtured lead
   as "ready for sales".

Implement these nurture flows in your marketing automation tools and align tracking so that when nurtured leads hit defined thresholds, they are upgraded in your CRM and reflected back into Ads/Analytics conversions.

When teams consistently apply these practices, it’s realistic to see 20–40% reductions in cost per qualified lead, more stable lead quality for sales, and greater confidence in scaling spend behind the best-performing segments. The exact uplift depends on your starting point, but the direction is clear: Gemini helps you remove waste, focus on high-propensity audiences, and turn generic campaigns into predictable lead generation engines.

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Frequently Asked Questions

Gemini reduces generic campaign targeting by analysing your existing Google Ads and Analytics data to find patterns tied to high-quality leads, not just clicks. It can highlight which in-market segments, search queries, and audience combinations are consistently associated with MQLs, SQLs, or opportunities, and which are just burning budget.

Practically, you feed Gemini exported reports (or connect it via workflows), ask it to identify high-propensity segments and underperforming audiences, and then implement its recommendations in Ads: adding new audiences, refining existing ones, adjusting bids, and excluding low-intent traffic. Over time, this moves your targeting from broad demographics to behaviour-driven, intent-based segments.

You don’t need a full data science team, but you do need three capabilities: a marketer who understands your funnels and KPIs, someone comfortable with Google Ads/Analytics configuration, and a person who can work with Gemini prompts and workflows (often the same marketer after light enablement).

The key is having clean conversion tracking and basic data exports from Ads and Analytics. From there, Gemini can handle analysis and recommendations. Reruption typically helps clients set up the initial data flows, design prompt templates, and train the marketing team to run these analyses as part of their normal optimisation routine.

In most setups, you can see early directional results within 2–4 weeks and more robust improvements within 6–12 weeks. The first weeks are about cleaning up tracking, running initial Gemini analyses, and launching a few high-impact tests on audience segments and messaging.

Once those tests have enough data, you can typically start cutting wasted spend on low-propensity audiences and shifting budget to better-performing segments. The timeline depends on your traffic volume and sales cycle, but for many B2B and B2C lead gen campaigns, meaningful improvements in cost per qualified lead become visible within a quarter.

Using Gemini for campaign targeting is less about spending more and more about spending smarter. In many cases, the first phase actually lowers spend by cutting clearly underperforming segments and keywords. You then reinvest those savings into the high-intent audiences Gemini identifies.

ROI improvements usually come from 20–40% reductions in cost per qualified lead and better lead-to-opportunity conversion rates, not from massive budget hikes. The main investment is time for setup and ongoing review. When implemented correctly, Gemini pays for itself by eliminating budget leakage and enabling you to scale only what actually generates revenue.

Reruption helps marketing teams move from theory to a working Gemini-powered lead generation setup. With our 9.900€ AI PoC, we validate a concrete use case such as “reduce cost per SQL by 30% using Gemini audience optimisation” and build a functioning prototype: data flows from Google Ads/Analytics, Gemini analysis prompts, and a pilot campaign with new segments and creatives.

Beyond the PoC, our Co-Preneur approach means we embed with your team, work inside your P&L, and take ownership for actually changing how campaigns are run — not just delivering slides. We support you on AI strategy, technical configuration, prompt design, and enablement so that your marketers can confidently use Gemini every week to keep targeting sharp and lead quality high.

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