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Proaktiv unterstützen

Probleme lösen, bevor sie entstehen: KI erkennt Warnsignale, initiiert automatisch Kontakt und verhindert Eskalationen.

Common Problems

Probleme vorhersagen Richtiger Zeitpunkt Nutzung überwachen Onboarding begleiten Kündigungsrisiko

Other Goals in Customer Support

Self-Service ausbauen Antwortzeiten verkürzen Kundenzufriedenheit steigern Agenten-Produktivität steigern Proaktiv unterstützen

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