The Challenge: No Personalized Learning Paths

HR and L&D teams are under pressure to support continuous upskilling, yet most employees still receive generic training plans. Mapping individual skills, career goals, and available learning content into a coherent path for every person is simply too time-consuming to do manually. As a result, development programs default to one-size-fits-all curricula that may look good on paper but do not move the needle on real capability building.

Traditional approaches rely on static competency matrices, annual training catalogs, and manager-driven nominations. They assume skills are stable, roles are predictable, and content libraries are small enough to curate by hand. In reality, skill requirements shift quickly, content libraries explode in size, and employees expect consumer-grade personalization. Spreadsheets, manual skill assessments, and generic e-learning campaigns can’t keep up with the complexity or speed required.

The business impact is substantial. Employees sit through irrelevant courses, wasting both time and training budget. High-potential talent may feel their development is ignored and look elsewhere, increasing turnover risk. Meanwhile, critical skill gaps in areas like data literacy, AI fluency, or new tools remain unaddressed, slowing transformation initiatives. Without personalized learning paths, HR lacks clear evidence that L&D investment translates into performance gains, making it harder to defend budgets and prioritise the right programs.

This challenge is real, but it is also solvable. Modern AI, and specifically Gemini integrated with HRIS and LMS systems, can do the heavy lifting of mapping profiles to skills, content, and career paths at scale. At Reruption, we’ve seen how AI-powered experiences can radically improve relevance and engagement in learning environments. In the rest of this page, you’ll find practical guidance on how to use Gemini to move from generic training plans to adaptive, personalized learning journeys that support both employee growth and business strategy.

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Our Assessment

A strategic assessment of the challenge and high-level tips how to tackle it.

From Reruption’s perspective, the turning point for solving no personalized learning paths is treating Gemini as an intelligence layer across your HRIS, LMS, and content ecosystem, not as another standalone tool. Our hands-on experience building AI products and learning platforms shows that when you connect skills data, role profiles, and real learning behaviour, models like Gemini can reliably recommend tailored paths and generate adaptive content that actually fits your organisation’s reality.

Anchor Personalization in Business-Critical Skills, Not Just Course Catalogs

Before configuring Gemini, clarify which skills truly matter for your strategy: digital capabilities, AI literacy, leadership behaviors, safety compliance, or sales effectiveness. Many HR teams start from the training catalog (“What can we offer?”) instead of the business problem (“What must our people be able to do?”). Gemini will surface patterns and recommendations based on the data you feed it; if that input is generic, your learning paths will be too.

Define a concise, business-aligned skills framework and connect it to roles, projects, and KPIs. Then instruct Gemini to use this framework as the backbone for personalized learning path generation. This ensures that the model’s personalization goes beyond preferences and job titles, and stays anchored in capabilities that move performance and transformation initiatives forward.

Use Gemini as a Copilot for HR and L&D, Not an Autopilot

Organisations often swing from fully manual curation to wanting a fully automated AI solution. For critical topics like career development, that’s risky. Treat Gemini as a copilot that drafts learning paths, skill maps, and microlearning sequences, while HR, L&D, and managers retain governance. The goal is to remove 70–80% of the manual work, not the human judgment.

Design review workflows where Gemini generates a draft learning path based on an employee’s profile, performance data, and preferences, and HR or managers adjust the last 20–30%. This “human-in-the-loop” approach keeps trust high, helps you spot model blind spots early, and makes it easier to secure works council and leadership buy-in for AI in Learning & Development.

Prepare Your Data Foundations Before Scaling Personalization

Effective personalization depends on clean, connected data. If HRIS records are outdated, role descriptions are inconsistent, and LMS metadata is weak, Gemini will struggle to create useful learning paths. Don’t try to fix every legacy issue at once, but deliberately choose a subset of roles, regions, or business units where data is good enough to start.

From there, use the pilot to define standards: which HRIS fields must be accurate, how courses are tagged with skills and difficulty levels, and how learning outcomes (e.g. assessments, completion, on-the-job performance) are logged. Gemini can then operate on a more solid base, and you can gradually expand coverage as you improve data quality across the organisation.

Think Multimodal: Combine Text, Video and Interactions for Higher Impact

Gemini’s multimodal capabilities are particularly powerful in L&D. Instead of only recommending text-based courses, you can mix short videos, interactive assessments, and real work artifacts. For example, Gemini can analyse a recording of a sales call or a presentation, then adapt a learning path based on observed strengths and weaknesses.

Strategically, this means rethinking learning experiences from static modules to dynamic, feedback-driven journeys. Decide which roles or topics would benefit most from multimodal analysis (e.g. sales, customer support, leadership communication), and design learning paths where Gemini uses both content metadata and performance artefacts to recommend the next best learning step.

Anticipate Governance, Transparency and Change Management Needs

Introducing AI-driven personalization into HR triggers legitimate concerns: fairness, data privacy, bias, and transparency. Address these strategically from day one. Define clear rules for what employee data Gemini can access, how recommendations are generated, and who is accountable for final development decisions.

Communicate openly with employees and managers that AI in HR is used to offer more tailored development opportunities, not to make hidden decisions about careers. Provide simple explanations inside the tools (e.g. “This learning path was recommended because…”) so people understand how Gemini works. This sort of radical clarity is essential for adoption and is fully aligned with Reruption’s AI-first but people-centric approach.

Used deliberately, Gemini can transform “click-through compliance courses” into personalized learning paths that reflect your roles, skills, and strategy. It won’t replace HR or L&D, but it can take over the repetitive mapping work that currently blocks true personalization and skill-focused development. If you want support to move from idea to a working AI-powered learning pilot, Reruption can help you scope a focused use case, build a Gemini-based prototype, and embed it into your HRIS and LMS with our Co-Preneur approach. Reach out when you’re ready to test what this looks like in your own environment.

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Real-World Case Studies

From Fintech to Healthcare: Learn how companies successfully use Gemini.

PayPal

Fintech

PayPal processes millions of transactions hourly, facing rapidly evolving fraud tactics from cybercriminals using sophisticated methods like account takeovers, synthetic identities, and real-time attacks. Traditional rules-based systems struggle with false positives and fail to adapt quickly, leading to financial losses exceeding billions annually and eroding customer trust if legitimate payments are blocked . The scale amplifies challenges: with 10+ million transactions per hour, detecting anomalies in real-time requires analyzing hundreds of behavioral, device, and contextual signals without disrupting user experience. Evolving threats like AI-generated fraud demand continuous model retraining, while regulatory compliance adds complexity to balancing security and speed .

Lösung

PayPal implemented deep learning models for anomaly and fraud detection, leveraging machine learning to score transactions in milliseconds by processing over 500 signals including user behavior, IP geolocation, device fingerprinting, and transaction velocity. Models use supervised and unsupervised learning for pattern recognition and outlier detection, continuously retrained on fresh data to counter new fraud vectors . Integration with H2O.ai's Driverless AI accelerated model development, enabling automated feature engineering and deployment. This hybrid AI approach combines deep neural networks for complex pattern learning with ensemble methods, reducing manual intervention and improving adaptability . Real-time inference blocks high-risk payments pre-authorization, while low-risk ones proceed seamlessly .

Ergebnisse

  • 10% improvement in fraud detection accuracy on AI hardware
  • $500M fraudulent transactions blocked per quarter (~$2B annually)
  • AUROC score of 0.94 in fraud models (H2O.ai implementation)
  • 50% reduction in manual review queue
  • Processes 10M+ transactions per hour with <0.4ms latency
  • <0.32% fraud rate on $1.5T+ processed volume
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AT&T

Telecommunications

As a leading telecom operator, AT&T manages one of the world's largest and most complex networks, spanning millions of cell sites, fiber optics, and 5G infrastructure. The primary challenges included inefficient network planning and optimization, such as determining optimal cell site placement and spectrum acquisition amid exploding data demands from 5G rollout and IoT growth. Traditional methods relied on manual analysis, leading to suboptimal resource allocation and higher capital expenditures. Additionally, reactive network maintenance caused frequent outages, with anomaly detection lagging behind real-time needs. Detecting and fixing issues proactively was critical to minimize downtime, but vast data volumes from network sensors overwhelmed legacy systems. This resulted in increased operational costs, customer dissatisfaction, and delayed 5G deployment. AT&T needed scalable AI to predict failures, automate healing, and forecast demand accurately.

Lösung

AT&T integrated machine learning and predictive analytics through its AT&T Labs, developing models for network design including spectrum refarming and cell site optimization. AI algorithms analyze geospatial data, traffic patterns, and historical performance to recommend ideal tower locations, reducing build costs. For operations, anomaly detection and self-healing systems use predictive models on NFV (Network Function Virtualization) to forecast failures and automate fixes, like rerouting traffic. Causal AI extends beyond correlations for root-cause analysis in churn and network issues. Implementation involved edge-to-edge intelligence, deploying AI across 100,000+ engineers' workflows.

Ergebnisse

  • Billions of dollars saved in network optimization costs
  • 20-30% improvement in network utilization and efficiency
  • Significant reduction in truck rolls and manual interventions
  • Proactive detection of anomalies preventing major outages
  • Optimized cell site placement reducing CapEx by millions
  • Enhanced 5G forecasting accuracy by up to 40%
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Ooredoo (Qatar)

Telecommunications

Ooredoo Qatar, Qatar's leading telecom operator, grappled with the inefficiencies of manual Radio Access Network (RAN) optimization and troubleshooting. As 5G rollout accelerated, traditional methods proved time-consuming and unscalable , struggling to handle surging data demands, ensure seamless connectivity, and maintain high-quality user experiences amid complex network dynamics . Performance issues like dropped calls, variable data speeds, and suboptimal resource allocation required constant human intervention, driving up operating expenses (OpEx) and delaying resolutions. With Qatar's National Digital Transformation agenda pushing for advanced 5G capabilities, Ooredoo needed a proactive, intelligent approach to RAN management without compromising network reliability .

Lösung

Ooredoo partnered with Ericsson to deploy cloud-native Ericsson Cognitive Software on Microsoft Azure, featuring a digital twin of the RAN combined with deep reinforcement learning (DRL) for AI-driven optimization . This solution creates a virtual network replica to simulate scenarios, analyze vast RAN data in real-time, and generate proactive tuning recommendations . The Ericsson Performance Optimizers suite was trialed in 2022, evolving into full deployment by 2023, enabling automated issue resolution and performance enhancements while integrating seamlessly with Ooredoo's 5G infrastructure . Recent expansions include energy-saving PoCs, further leveraging AI for sustainable operations .

Ergebnisse

  • 15% reduction in radio power consumption (Energy Saver PoC)
  • Proactive RAN optimization reducing troubleshooting time
  • Maintained high user experience during power savings
  • Reduced operating expenses via automated resolutions
  • Enhanced 5G subscriber experience with seamless connectivity
  • 10% spectral efficiency gains (Ericsson AI RAN benchmarks)
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Walmart (Marketplace)

Retail

In the cutthroat arena of Walmart Marketplace, third-party sellers fiercely compete for the Buy Box, which accounts for the majority of sales conversions . These sellers manage vast inventories but struggle with manual pricing adjustments, which are too slow to keep pace with rapidly shifting competitor prices, demand fluctuations, and market trends. This leads to frequent loss of the Buy Box, missed sales opportunities, and eroded profit margins in a platform where price is the primary battleground . Additionally, sellers face data overload from monitoring thousands of SKUs, predicting optimal price points, and balancing competitiveness against profitability. Traditional static pricing strategies fail in this dynamic e-commerce environment, resulting in suboptimal performance and requiring excessive manual effort—often hours daily per seller . Walmart recognized the need for an automated solution to empower sellers and drive platform growth.

Lösung

Walmart launched the Repricer, a free AI-driven automated pricing tool integrated into Seller Center, leveraging generative AI for decision support alongside machine learning models like sequential decision intelligence to dynamically adjust prices in real-time . The tool analyzes competitor pricing, historical sales data, demand signals, and market conditions to recommend and implement optimal prices that maximize Buy Box eligibility and sales velocity . Complementing this, the Pricing Insights dashboard provides account-level metrics and AI-generated recommendations, including suggested prices for promotions, helping sellers identify opportunities without manual analysis . For advanced users, third-party tools like Biviar's AI repricer—commissioned by Walmart—enhance this with reinforcement learning for profit-maximizing daily pricing decisions . This ecosystem shifts sellers from reactive to proactive pricing strategies.

Ergebnisse

  • 25% increase in conversion rates from dynamic AI pricing
  • Higher Buy Box win rates through real-time competitor analysis
  • Maximized sales velocity for 3rd-party sellers on Marketplace
  • 850 million catalog data improvements via GenAI (broader impact)
  • 40%+ conversion boost potential from AI-driven offers
  • Reduced manual pricing time by hours daily per seller
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Capital One

Banking

Capital One grappled with a high volume of routine customer inquiries flooding their call centers, including account balances, transaction histories, and basic support requests. This led to escalating operational costs, agent burnout, and frustrating wait times for customers seeking instant help. Traditional call centers operated limited hours, unable to meet demands for 24/7 availability in a competitive banking landscape where speed and convenience are paramount. Additionally, the banking sector's specialized financial jargon and regulatory compliance added complexity, making off-the-shelf AI solutions inadequate. Customers expected personalized, secure interactions, but scaling human support was unsustainable amid growing digital banking adoption.

Lösung

Capital One addressed these issues by building Eno, a proprietary conversational AI assistant leveraging in-house NLP customized for banking vocabulary. Launched initially as an SMS chatbot in 2017, Eno expanded to mobile apps, web interfaces, and voice integration with Alexa, enabling multi-channel support via text or speech for tasks like balance checks, spending insights, and proactive alerts. The team overcame jargon challenges by developing domain-specific NLP models trained on Capital One's data, ensuring natural, context-aware conversations. Eno seamlessly escalates complex queries to agents while providing fraud protection through real-time monitoring, all while maintaining high security standards.

Ergebnisse

  • 50% reduction in call center contact volume by 2024
  • 24/7 availability handling millions of interactions annually
  • Over 100 million customer conversations processed
  • Significant operational cost savings in customer service
  • Improved response times to near-instant for routine queries
  • Enhanced customer satisfaction with personalized support
Read case study →

Best Practices

Successful implementations follow proven patterns. Have a look at our tactical advice to get started.

Connect HRIS and LMS to Build a Unified Skill Profile

Start by integrating your HRIS (roles, tenure, performance indicators, career goals) and LMS (courses, completions, assessments) into a unified profile that Gemini can access via APIs or a data layer. The model needs a holistic picture of each employee to recommend relevant learning paths.

Map at least the following data points: current role, target role or development interests, existing certifications, completed courses, manager feedback indicators (where available), and language preferences. Then expose this as structured context in prompts or system instructions to Gemini when generating learning paths.

System instruction to Gemini:
You are an L&D copilot for HR.
Use the following structured data to propose a 12-week learning path:
- Current role: {role}
- Target role / development focus: {goal}
- Key skills required: {skills_from_framework}
- Completed trainings: {completed_trainings}
- Performance signals: {performance_data}
Generate a sequenced plan with:
- 2-3 core topics per week
- Content recommendations from the LMS by ID
- Short rationale per recommendation
- 1 measurable outcome per week.

Expected outcome: HR can generate consistent, role- and skill-based learning paths in seconds instead of manually piecing together content for each individual.

Use Gemini to Auto-Tag Content with Skills and Levels

Personalization fails if your content library is poorly tagged. Use Gemini to analyse existing e-learning modules, PDFs, slide decks and videos, and propose tags for skills, proficiency levels, duration, and format. This gives the model a much richer foundation for matching content to individual needs.

For text or transcript-based content, batch process with prompts like:

Prompt to Gemini:
You are a learning content analyst.
For the following course description and transcript, output JSON with:
- primary_skills (max 3)
- secondary_skills (max 5)
- difficulty_level (beginner/intermediate/advanced)
- estimated_duration_minutes
- recommended_audience_roles
Course content:
{course_text_or_transcript}

Then write these tags back into your LMS metadata. Expected outcome: higher-quality content metadata that dramatically improves the accuracy of Gemini’s learning path recommendations.

Generate Adaptive Microlearning and Quizzes from Core Content

Once core paths are defined, use Gemini’s content generation capabilities to create microlearning units and quizzes tailored to each learner’s level. For example, generate different question sets for beginners vs. advanced employees on the same topic, based on previous assessment results stored in the LMS.

Use prompts like this when an employee finishes a module:

Prompt to Gemini:
You are an assessment designer.
Create 8 quiz questions on the topic: {topic}.
Adapt the difficulty to this learner level: {beginner|intermediate|advanced}.
Requirements:
- mix of multiple choice and scenario-based questions
- mark the correct answer
- 1-2 questions must apply to this job role: {role}
Return as JSON that the LMS can render.

Expected outcome: employees get right-sized challenges, and managers see more meaningful indicators of actual understanding and skill progression.

Implement “Next Best Step” Recommendations Inside the LMS

Instead of burying AI recommendations in a separate dashboard, surface Gemini’s next best learning step directly inside your LMS or intranet. After each completed course, call Gemini with the learner’s updated profile and course history to suggest the next module, practice assignment, or reflection prompt.

Configuration sequence: 1) Trigger a backend call to Gemini whenever a learner completes a course. 2) Pass: updated completion list, assessment scores, declared career goals, and required skills for the role. 3) Ask Gemini to return: one primary recommendation, two alternative options, and a short explanation per option. 4) Display those recommendations in a simple widget on the LMS home screen.

Example Gemini request payload (simplified):
{
  "role": "Team Lead Customer Service",
  "goals": ["improve coaching skills"],
  "required_skills": ["coaching", "conflict management"],
  "completed_courses": ["coaching_basics_101"],
  "assessment_scores": {"coaching_basics_101": 0.78}
}

Expected outcome: continuous, low-friction personalization that keeps learners engaged and progressing without HR manually curating next steps.

Track Skill Progress and Feedback Loops with Gemini Analytics

Use Gemini not only to recommend content but also to analyse outcomes and refine your learning strategy. Combine LMS data (completions, quiz scores), HR data (promotion and internal mobility events), and, where appropriate, manager feedback to estimate skill progression over time at team and role level.

Regularly ask Gemini to summarise patterns and risks:

Prompt to Gemini:
You are an L&D analytics assistant.
Using the aggregated data below, identify:
- 3 skills where employees progress slower than expected
- 3 learning paths with strongest impact on promotions or performance
- content that is frequently recommended but rarely completed.
Suggest adjustments to paths and content mix.
Data:
{aggregated_anonymized_metrics}

Expected outcome: a data-informed L&D roadmap where you iteratively improve learning paths based on real behavior and results, rather than intuition alone.

Design a Focused Pilot Before Rolling Out Company-Wide

Don’t launch personalization for every role at once. Choose 1–3 critical target groups (e.g. frontline managers, sales reps, or new hires) and design a Gemini-powered pilot that you can run for 8–12 weeks. Limit the scope: a defined skill set, a curated content subset, and clear KPIs such as path completion rate, time-to-proficiency, or internal mobility.

Use the pilot to validate: integration feasibility with your HRIS/LMS, quality of Gemini-generated paths, employee and manager satisfaction, and measurable performance signals. Reruption’s AI PoC offering is structured exactly for this: quickly building and testing a working prototype with real data and users, then turning proven elements into a scalable solution.

Expected outcomes if executed well: 30–50% reduction in manual L&D curation time for the pilot group, higher course completion rates, and clearer visibility of which learning experiences contribute most to role readiness and internal mobility—providing a strong case for broader rollout.

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Frequently Asked Questions

Gemini creates personalized learning paths by combining data from your HRIS (role, tenure, location, career goals) and LMS (completed courses, quiz results, content metadata) with your internal skills framework. Based on this context, it can propose a sequenced development plan per employee, including specific courses, microlearning units, and practice tasks.

Technically, Gemini doesn’t “decide” on careers; it processes structured input and generates draft learning paths that HR, L&D, and managers can review and adjust. Over time, you can feed back aggregated performance data so Gemini’s recommendations become more accurate for your organisation’s reality.

You typically need three ingredients: access to your HRIS and LMS data (via APIs or exports), basic engineering capacity to integrate Gemini into your existing systems, and L&D expertise to define the skills framework and validate recommendations.

From a skills perspective, you don’t need a large AI research team. A small cross-functional squad—HR/L&D lead, product/IT owner, and 1–2 engineers familiar with APIs—is enough to start a focused pilot. Reruption often fills the AI engineering and product gap, while your HR team contributes domain knowledge, governance, and change management.

For a well-scoped pilot, you can usually see tangible results within 8–12 weeks. The first 2–4 weeks are typically spent on scoping, data access, and basic integration. The next 4–8 weeks focus on running the pilot with a defined target group, collecting feedback, and refining the learning paths.

Meaningful metrics—such as higher course completion, reduced time spent on irrelevant training, or faster onboarding for a specific role—often show up within the first quarter. Deeper business outcomes (e.g. internal mobility, promotion readiness) become visible over several quarters as more data accumulates.

The main cost drivers are integration effort (engineering time) and ongoing API usage, not the model itself. By limiting scope to a few critical roles and content subsets initially, you can control both implementation and run-time costs. Many organisations find that the time saved in manual curation and generic training quickly offsets these investments.

Typical ROI signals include: reduced HR and L&D time spent building individual development plans, higher utilisation of existing content libraries (instead of buying more generic content), improved completion and assessment scores, and better alignment between learning and actual role requirements. Over time, this can support lower turnover among key talent and faster readiness for new roles—both with significant financial impact.

Reruption supports you end-to-end, from clarifying the use case to running a working pilot. With our AI PoC offering (9.900€), we define a concrete L&D personalization scenario, check technical feasibility, prototype a Gemini-based solution on your HRIS/LMS data, and evaluate performance, cost per run, and user feedback.

Beyond the PoC, our Co-Preneur approach means we embed with your HR, L&D and IT teams like co-founders: we help design your skills framework, build and harden integrations, address security and compliance questions, and support rollout and enablement so the solution becomes part of your operating model—not just a slide deck concept.

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