The Challenge: No Personalized Learning Paths

HR and L&D teams are under pressure to support continuous upskilling, yet most employees still receive generic training plans. Mapping individual skills, career goals, and available learning content into a coherent path for every person is simply too time-consuming to do manually. As a result, development programs default to one-size-fits-all curricula that may look good on paper but do not move the needle on real capability building.

Traditional approaches rely on static competency matrices, annual training catalogs, and manager-driven nominations. They assume skills are stable, roles are predictable, and content libraries are small enough to curate by hand. In reality, skill requirements shift quickly, content libraries explode in size, and employees expect consumer-grade personalization. Spreadsheets, manual skill assessments, and generic e-learning campaigns can’t keep up with the complexity or speed required.

The business impact is substantial. Employees sit through irrelevant courses, wasting both time and training budget. High-potential talent may feel their development is ignored and look elsewhere, increasing turnover risk. Meanwhile, critical skill gaps in areas like data literacy, AI fluency, or new tools remain unaddressed, slowing transformation initiatives. Without personalized learning paths, HR lacks clear evidence that L&D investment translates into performance gains, making it harder to defend budgets and prioritise the right programs.

This challenge is real, but it is also solvable. Modern AI, and specifically Gemini integrated with HRIS and LMS systems, can do the heavy lifting of mapping profiles to skills, content, and career paths at scale. At Reruption, we’ve seen how AI-powered experiences can radically improve relevance and engagement in learning environments. In the rest of this page, you’ll find practical guidance on how to use Gemini to move from generic training plans to adaptive, personalized learning journeys that support both employee growth and business strategy.

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Our Assessment

A strategic assessment of the challenge and high-level tips how to tackle it.

From Reruption’s perspective, the turning point for solving no personalized learning paths is treating Gemini as an intelligence layer across your HRIS, LMS, and content ecosystem, not as another standalone tool. Our hands-on experience building AI products and learning platforms shows that when you connect skills data, role profiles, and real learning behaviour, models like Gemini can reliably recommend tailored paths and generate adaptive content that actually fits your organisation’s reality.

Anchor Personalization in Business-Critical Skills, Not Just Course Catalogs

Before configuring Gemini, clarify which skills truly matter for your strategy: digital capabilities, AI literacy, leadership behaviors, safety compliance, or sales effectiveness. Many HR teams start from the training catalog (“What can we offer?”) instead of the business problem (“What must our people be able to do?”). Gemini will surface patterns and recommendations based on the data you feed it; if that input is generic, your learning paths will be too.

Define a concise, business-aligned skills framework and connect it to roles, projects, and KPIs. Then instruct Gemini to use this framework as the backbone for personalized learning path generation. This ensures that the model’s personalization goes beyond preferences and job titles, and stays anchored in capabilities that move performance and transformation initiatives forward.

Use Gemini as a Copilot for HR and L&D, Not an Autopilot

Organisations often swing from fully manual curation to wanting a fully automated AI solution. For critical topics like career development, that’s risky. Treat Gemini as a copilot that drafts learning paths, skill maps, and microlearning sequences, while HR, L&D, and managers retain governance. The goal is to remove 70–80% of the manual work, not the human judgment.

Design review workflows where Gemini generates a draft learning path based on an employee’s profile, performance data, and preferences, and HR or managers adjust the last 20–30%. This “human-in-the-loop” approach keeps trust high, helps you spot model blind spots early, and makes it easier to secure works council and leadership buy-in for AI in Learning & Development.

Prepare Your Data Foundations Before Scaling Personalization

Effective personalization depends on clean, connected data. If HRIS records are outdated, role descriptions are inconsistent, and LMS metadata is weak, Gemini will struggle to create useful learning paths. Don’t try to fix every legacy issue at once, but deliberately choose a subset of roles, regions, or business units where data is good enough to start.

From there, use the pilot to define standards: which HRIS fields must be accurate, how courses are tagged with skills and difficulty levels, and how learning outcomes (e.g. assessments, completion, on-the-job performance) are logged. Gemini can then operate on a more solid base, and you can gradually expand coverage as you improve data quality across the organisation.

Think Multimodal: Combine Text, Video and Interactions for Higher Impact

Gemini’s multimodal capabilities are particularly powerful in L&D. Instead of only recommending text-based courses, you can mix short videos, interactive assessments, and real work artifacts. For example, Gemini can analyse a recording of a sales call or a presentation, then adapt a learning path based on observed strengths and weaknesses.

Strategically, this means rethinking learning experiences from static modules to dynamic, feedback-driven journeys. Decide which roles or topics would benefit most from multimodal analysis (e.g. sales, customer support, leadership communication), and design learning paths where Gemini uses both content metadata and performance artefacts to recommend the next best learning step.

Anticipate Governance, Transparency and Change Management Needs

Introducing AI-driven personalization into HR triggers legitimate concerns: fairness, data privacy, bias, and transparency. Address these strategically from day one. Define clear rules for what employee data Gemini can access, how recommendations are generated, and who is accountable for final development decisions.

Communicate openly with employees and managers that AI in HR is used to offer more tailored development opportunities, not to make hidden decisions about careers. Provide simple explanations inside the tools (e.g. “This learning path was recommended because…”) so people understand how Gemini works. This sort of radical clarity is essential for adoption and is fully aligned with Reruption’s AI-first but people-centric approach.

Used deliberately, Gemini can transform “click-through compliance courses” into personalized learning paths that reflect your roles, skills, and strategy. It won’t replace HR or L&D, but it can take over the repetitive mapping work that currently blocks true personalization and skill-focused development. If you want support to move from idea to a working AI-powered learning pilot, Reruption can help you scope a focused use case, build a Gemini-based prototype, and embed it into your HRIS and LMS with our Co-Preneur approach. Reach out when you’re ready to test what this looks like in your own environment.

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Real-World Case Studies

From News Media to E-commerce: Learn how companies successfully use Gemini.

Associated Press (AP)

News Media

In the mid-2010s, the Associated Press (AP) faced significant constraints in its business newsroom due to limited manual resources. With only a handful of journalists dedicated to earnings coverage, AP could produce just around 300 quarterly earnings reports per quarter, primarily focusing on major S&P 500 companies. This manual process was labor-intensive: reporters had to extract data from financial filings, analyze key metrics like revenue, profits, and growth rates, and craft concise narratives under tight deadlines. As the number of publicly traded companies grew, AP struggled to cover smaller firms, leaving vast amounts of market-relevant information unreported. This limitation not only reduced AP's comprehensive market coverage but also tied up journalists on rote tasks, preventing them from pursuing investigative stories or deeper analysis. The pressure of quarterly earnings seasons amplified these issues, with deadlines coinciding across thousands of companies, making scalable reporting impossible without innovation.

Lösung

To address this, AP partnered with Automated Insights in 2014, implementing their Wordsmith NLG platform. Wordsmith uses templated algorithms to transform structured financial data—such as earnings per share, revenue figures, and year-over-year changes—into readable, journalistic prose. Reporters input verified data from sources like Zacks Investment Research, and the AI generates draft stories in seconds, which humans then lightly edit for accuracy and style. The solution involved creating custom NLG templates tailored to AP's style, ensuring stories sounded human-written while adhering to journalistic standards. This hybrid approach—AI for volume, humans for oversight—overcame quality concerns. By 2015, AP announced it would automate the majority of U.S. corporate earnings stories, scaling coverage dramatically without proportional staff increases.

Ergebnisse

  • 14x increase in quarterly earnings stories: 300 to 4,200
  • Coverage expanded to 4,000+ U.S. public companies per quarter
  • Equivalent to freeing time of 20 full-time reporters
  • Stories published in seconds vs. hours manually
  • Zero reported errors in automated stories post-implementation
  • Sustained use expanded to sports, weather, and lottery reports
Read case study →

Duolingo

EdTech

Duolingo, a leader in gamified language learning, faced key limitations in providing real-world conversational practice and in-depth feedback. While its bite-sized lessons built vocabulary and basics effectively, users craved immersive dialogues simulating everyday scenarios, which static exercises couldn't deliver . This gap hindered progression to fluency, as learners lacked opportunities for free-form speaking and nuanced grammar explanations without expensive human tutors. Additionally, content creation was a bottleneck. Human experts manually crafted lessons, slowing the rollout of new courses and languages amid rapid user growth. Scaling personalized experiences across 40+ languages demanded innovation to maintain engagement without proportional resource increases . These challenges risked user churn and limited monetization in a competitive EdTech market.

Lösung

Duolingo launched Duolingo Max in March 2023, a premium subscription powered by GPT-4, introducing Roleplay for dynamic conversations and Explain My Answer for contextual feedback . Roleplay simulates real-life interactions like ordering coffee or planning vacations with AI characters, adapting in real-time to user inputs. Explain My Answer provides detailed breakdowns of correct/incorrect responses, enhancing comprehension. Complementing this, Duolingo's Birdbrain LLM (fine-tuned on proprietary data) automates lesson generation, allowing experts to create content 10x faster . This hybrid human-AI approach ensured quality while scaling rapidly, integrated seamlessly into the app for all skill levels .

Ergebnisse

  • DAU Growth: +59% YoY to 34.1M (Q2 2024)
  • DAU Growth: +54% YoY to 31.4M (Q1 2024)
  • Revenue Growth: +41% YoY to $178.3M (Q2 2024)
  • Adjusted EBITDA Margin: 27.0% (Q2 2024)
  • Lesson Creation Speed: 10x faster with AI
  • User Self-Efficacy: Significant increase post-AI use (2025 study)
Read case study →

HSBC

Banking

As a global banking titan handling trillions in annual transactions, HSBC grappled with escalating fraud and money laundering risks. Traditional systems struggled to process over 1 billion transactions monthly, generating excessive false positives that burdened compliance teams, slowed operations, and increased costs. Ensuring real-time detection while minimizing disruptions to legitimate customers was critical, alongside strict regulatory compliance in diverse markets. Customer service faced high volumes of inquiries requiring 24/7 multilingual support, straining resources. Simultaneously, HSBC sought to pioneer generative AI research for innovation in personalization and automation, but challenges included ethical deployment, human oversight for advancing AI, data privacy, and integration across legacy systems without compromising security. Scaling these solutions globally demanded robust governance to maintain trust and adhere to evolving regulations.

Lösung

HSBC tackled fraud with machine learning models powered by Google Cloud's Transaction Monitoring 360, enabling AI to detect anomalies and financial crime patterns in real-time across vast datasets. This shifted from rigid rules to dynamic, adaptive learning. For customer service, NLP-driven chatbots were rolled out to handle routine queries, provide instant responses, and escalate complex issues, enhancing accessibility worldwide. In parallel, HSBC advanced generative AI through internal research, sandboxes, and a landmark multi-year partnership with Mistral AI (announced December 2024), integrating tools for document analysis, translation, fraud enhancement, automation, and client-facing innovations—all under ethical frameworks with human oversight.

Ergebnisse

  • Screens over 1 billion transactions monthly for financial crime
  • Significant reduction in false positives and manual reviews (up to 60-90% in models)
  • Hundreds of AI use cases deployed across global operations
  • Multi-year Mistral AI partnership (Dec 2024) to accelerate genAI productivity
  • Enhanced real-time fraud alerts, reducing compliance workload
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Walmart (Marketplace)

Retail

In the cutthroat arena of Walmart Marketplace, third-party sellers fiercely compete for the Buy Box, which accounts for the majority of sales conversions . These sellers manage vast inventories but struggle with manual pricing adjustments, which are too slow to keep pace with rapidly shifting competitor prices, demand fluctuations, and market trends. This leads to frequent loss of the Buy Box, missed sales opportunities, and eroded profit margins in a platform where price is the primary battleground . Additionally, sellers face data overload from monitoring thousands of SKUs, predicting optimal price points, and balancing competitiveness against profitability. Traditional static pricing strategies fail in this dynamic e-commerce environment, resulting in suboptimal performance and requiring excessive manual effort—often hours daily per seller . Walmart recognized the need for an automated solution to empower sellers and drive platform growth.

Lösung

Walmart launched the Repricer, a free AI-driven automated pricing tool integrated into Seller Center, leveraging generative AI for decision support alongside machine learning models like sequential decision intelligence to dynamically adjust prices in real-time . The tool analyzes competitor pricing, historical sales data, demand signals, and market conditions to recommend and implement optimal prices that maximize Buy Box eligibility and sales velocity . Complementing this, the Pricing Insights dashboard provides account-level metrics and AI-generated recommendations, including suggested prices for promotions, helping sellers identify opportunities without manual analysis . For advanced users, third-party tools like Biviar's AI repricer—commissioned by Walmart—enhance this with reinforcement learning for profit-maximizing daily pricing decisions . This ecosystem shifts sellers from reactive to proactive pricing strategies.

Ergebnisse

  • 25% increase in conversion rates from dynamic AI pricing
  • Higher Buy Box win rates through real-time competitor analysis
  • Maximized sales velocity for 3rd-party sellers on Marketplace
  • 850 million catalog data improvements via GenAI (broader impact)
  • 40%+ conversion boost potential from AI-driven offers
  • Reduced manual pricing time by hours daily per seller
Read case study →

Commonwealth Bank of Australia (CBA)

Banking

As Australia's largest bank, CBA faced escalating scam and fraud threats, with customers suffering significant financial losses. Scammers exploited rapid digital payments like PayID, where mismatched payee names led to irreversible transfers. Traditional detection lagged behind sophisticated attacks, resulting in high customer harm and regulatory pressure. Simultaneously, contact centers were overwhelmed, handling millions of inquiries on fraud alerts and transactions. This led to long wait times, increased operational costs, and strained resources. CBA needed proactive, scalable AI to intervene in real-time while reducing reliance on human agents.

Lösung

CBA deployed a hybrid AI stack blending machine learning for anomaly detection and generative AI for personalized warnings. NameCheck verifies payee names against PayID in real-time, alerting users to mismatches. CallerCheck authenticates inbound calls, blocking impersonation scams. Partnering with H2O.ai, CBA implemented GenAI-driven predictive models for scam intelligence. An AI virtual assistant in the CommBank app handles routine queries, generates natural responses, and escalates complex issues. Integration with Apate.ai provides near real-time scam intel, enhancing proactive blocking across channels.

Ergebnisse

  • 70% reduction in scam losses
  • 50% cut in customer fraud losses by 2024
  • 30% drop in fraud cases via proactive warnings
  • 40% reduction in contact center wait times
  • 95%+ accuracy in NameCheck payee matching
Read case study →

Best Practices

Successful implementations follow proven patterns. Have a look at our tactical advice to get started.

Connect HRIS and LMS to Build a Unified Skill Profile

Start by integrating your HRIS (roles, tenure, performance indicators, career goals) and LMS (courses, completions, assessments) into a unified profile that Gemini can access via APIs or a data layer. The model needs a holistic picture of each employee to recommend relevant learning paths.

Map at least the following data points: current role, target role or development interests, existing certifications, completed courses, manager feedback indicators (where available), and language preferences. Then expose this as structured context in prompts or system instructions to Gemini when generating learning paths.

System instruction to Gemini:
You are an L&D copilot for HR.
Use the following structured data to propose a 12-week learning path:
- Current role: {role}
- Target role / development focus: {goal}
- Key skills required: {skills_from_framework}
- Completed trainings: {completed_trainings}
- Performance signals: {performance_data}
Generate a sequenced plan with:
- 2-3 core topics per week
- Content recommendations from the LMS by ID
- Short rationale per recommendation
- 1 measurable outcome per week.

Expected outcome: HR can generate consistent, role- and skill-based learning paths in seconds instead of manually piecing together content for each individual.

Use Gemini to Auto-Tag Content with Skills and Levels

Personalization fails if your content library is poorly tagged. Use Gemini to analyse existing e-learning modules, PDFs, slide decks and videos, and propose tags for skills, proficiency levels, duration, and format. This gives the model a much richer foundation for matching content to individual needs.

For text or transcript-based content, batch process with prompts like:

Prompt to Gemini:
You are a learning content analyst.
For the following course description and transcript, output JSON with:
- primary_skills (max 3)
- secondary_skills (max 5)
- difficulty_level (beginner/intermediate/advanced)
- estimated_duration_minutes
- recommended_audience_roles
Course content:
{course_text_or_transcript}

Then write these tags back into your LMS metadata. Expected outcome: higher-quality content metadata that dramatically improves the accuracy of Gemini’s learning path recommendations.

Generate Adaptive Microlearning and Quizzes from Core Content

Once core paths are defined, use Gemini’s content generation capabilities to create microlearning units and quizzes tailored to each learner’s level. For example, generate different question sets for beginners vs. advanced employees on the same topic, based on previous assessment results stored in the LMS.

Use prompts like this when an employee finishes a module:

Prompt to Gemini:
You are an assessment designer.
Create 8 quiz questions on the topic: {topic}.
Adapt the difficulty to this learner level: {beginner|intermediate|advanced}.
Requirements:
- mix of multiple choice and scenario-based questions
- mark the correct answer
- 1-2 questions must apply to this job role: {role}
Return as JSON that the LMS can render.

Expected outcome: employees get right-sized challenges, and managers see more meaningful indicators of actual understanding and skill progression.

Implement “Next Best Step” Recommendations Inside the LMS

Instead of burying AI recommendations in a separate dashboard, surface Gemini’s next best learning step directly inside your LMS or intranet. After each completed course, call Gemini with the learner’s updated profile and course history to suggest the next module, practice assignment, or reflection prompt.

Configuration sequence: 1) Trigger a backend call to Gemini whenever a learner completes a course. 2) Pass: updated completion list, assessment scores, declared career goals, and required skills for the role. 3) Ask Gemini to return: one primary recommendation, two alternative options, and a short explanation per option. 4) Display those recommendations in a simple widget on the LMS home screen.

Example Gemini request payload (simplified):
{
  "role": "Team Lead Customer Service",
  "goals": ["improve coaching skills"],
  "required_skills": ["coaching", "conflict management"],
  "completed_courses": ["coaching_basics_101"],
  "assessment_scores": {"coaching_basics_101": 0.78}
}

Expected outcome: continuous, low-friction personalization that keeps learners engaged and progressing without HR manually curating next steps.

Track Skill Progress and Feedback Loops with Gemini Analytics

Use Gemini not only to recommend content but also to analyse outcomes and refine your learning strategy. Combine LMS data (completions, quiz scores), HR data (promotion and internal mobility events), and, where appropriate, manager feedback to estimate skill progression over time at team and role level.

Regularly ask Gemini to summarise patterns and risks:

Prompt to Gemini:
You are an L&D analytics assistant.
Using the aggregated data below, identify:
- 3 skills where employees progress slower than expected
- 3 learning paths with strongest impact on promotions or performance
- content that is frequently recommended but rarely completed.
Suggest adjustments to paths and content mix.
Data:
{aggregated_anonymized_metrics}

Expected outcome: a data-informed L&D roadmap where you iteratively improve learning paths based on real behavior and results, rather than intuition alone.

Design a Focused Pilot Before Rolling Out Company-Wide

Don’t launch personalization for every role at once. Choose 1–3 critical target groups (e.g. frontline managers, sales reps, or new hires) and design a Gemini-powered pilot that you can run for 8–12 weeks. Limit the scope: a defined skill set, a curated content subset, and clear KPIs such as path completion rate, time-to-proficiency, or internal mobility.

Use the pilot to validate: integration feasibility with your HRIS/LMS, quality of Gemini-generated paths, employee and manager satisfaction, and measurable performance signals. Reruption’s AI PoC offering is structured exactly for this: quickly building and testing a working prototype with real data and users, then turning proven elements into a scalable solution.

Expected outcomes if executed well: 30–50% reduction in manual L&D curation time for the pilot group, higher course completion rates, and clearer visibility of which learning experiences contribute most to role readiness and internal mobility—providing a strong case for broader rollout.

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Frequently Asked Questions

Gemini creates personalized learning paths by combining data from your HRIS (role, tenure, location, career goals) and LMS (completed courses, quiz results, content metadata) with your internal skills framework. Based on this context, it can propose a sequenced development plan per employee, including specific courses, microlearning units, and practice tasks.

Technically, Gemini doesn’t “decide” on careers; it processes structured input and generates draft learning paths that HR, L&D, and managers can review and adjust. Over time, you can feed back aggregated performance data so Gemini’s recommendations become more accurate for your organisation’s reality.

You typically need three ingredients: access to your HRIS and LMS data (via APIs or exports), basic engineering capacity to integrate Gemini into your existing systems, and L&D expertise to define the skills framework and validate recommendations.

From a skills perspective, you don’t need a large AI research team. A small cross-functional squad—HR/L&D lead, product/IT owner, and 1–2 engineers familiar with APIs—is enough to start a focused pilot. Reruption often fills the AI engineering and product gap, while your HR team contributes domain knowledge, governance, and change management.

For a well-scoped pilot, you can usually see tangible results within 8–12 weeks. The first 2–4 weeks are typically spent on scoping, data access, and basic integration. The next 4–8 weeks focus on running the pilot with a defined target group, collecting feedback, and refining the learning paths.

Meaningful metrics—such as higher course completion, reduced time spent on irrelevant training, or faster onboarding for a specific role—often show up within the first quarter. Deeper business outcomes (e.g. internal mobility, promotion readiness) become visible over several quarters as more data accumulates.

The main cost drivers are integration effort (engineering time) and ongoing API usage, not the model itself. By limiting scope to a few critical roles and content subsets initially, you can control both implementation and run-time costs. Many organisations find that the time saved in manual curation and generic training quickly offsets these investments.

Typical ROI signals include: reduced HR and L&D time spent building individual development plans, higher utilisation of existing content libraries (instead of buying more generic content), improved completion and assessment scores, and better alignment between learning and actual role requirements. Over time, this can support lower turnover among key talent and faster readiness for new roles—both with significant financial impact.

Reruption supports you end-to-end, from clarifying the use case to running a working pilot. With our AI PoC offering (9.900€), we define a concrete L&D personalization scenario, check technical feasibility, prototype a Gemini-based solution on your HRIS/LMS data, and evaluate performance, cost per run, and user feedback.

Beyond the PoC, our Co-Preneur approach means we embed with your HR, L&D and IT teams like co-founders: we help design your skills framework, build and harden integrations, address security and compliance questions, and support rollout and enablement so the solution becomes part of your operating model—not just a slide deck concept.

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