The Challenge: Limited Learning Insights

Most HR and L&D teams are flying blind. They see attendance rates, course completions and satisfaction scores, but not whether people actually apply new skills on the job. Without clear visibility into which modules move the needle and which are just noise, it is hard to steer the learning portfolio with confidence.

Traditional approaches rely on manual reporting in LMS dashboards, sporadic surveys and ad-hoc Excel analyses. These methods were acceptable when content libraries were small and expectations on L&D were modest. But as catalogues grow, skills become more dynamic and budgets face scrutiny, spreadsheet-based analysis and generic dashboards simply cannot keep up. They tell you what happened, not what worked.

The cost of not solving this insight gap is substantial. HR continues funding ineffective learning modules while critical skill gaps remain open. High-potential employees waste time on mismatched training, while managers lose trust in L&D recommendations. Over time, this leads to higher opportunity costs, weaker performance enablement and a competitive disadvantage compared to organisations that can precisely link learning investments to measurable capability gains.

The good news: this problem is very solvable. With modern AI such as Gemini, HR can analyse assessments, behaviour data and performance indicators at scale to understand which content truly develops skills. At Reruption, we have helped organisations build AI-powered learning and decision tools that replace manual analysis with continuous, data-driven insight. In the rest of this article, you will find practical guidance on how to turn limited learning insights into a strategic advantage using Gemini.

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Our Assessment

A strategic assessment of the challenge and high-level tips how to tackle it.

From Reruption’s perspective, Gemini for L&D analytics is not just another dashboard add-on, but a way to fundamentally change how HR understands and steers learning. Drawing on our hands-on experience building AI-powered learning platforms, skill assessment tools and analytics assistants, we see Gemini as a flexible layer that sits on top of your LMS exports, Google Workspace and HR data to deliver insight, not just reports.

Start with Clear Learning Questions, Not with Data Dumps

Before connecting every LMS export to Gemini, define the business questions you want to answer. For example: “Which modules correlate with higher sales performance 3 months later?” or “Where do mid-level managers most often drop out of leadership programs?” A clear question anchors your Gemini-driven learning analytics and prevents you from generating pretty but unused reports.

Strategically, involve HR business partners and line managers in defining these questions. They feel the skills gaps daily and can point to the decisions they struggle to make (e.g. promotion readiness, reskilling priorities). Gemini then becomes a decision-support engine for HR, not just an L&D reporting toy. This alignment creates early buy-in when you later shift budgets based on AI-generated insights.

Design a Data Model Around Skills and Journeys

To move beyond completions, you need to think in terms of skills and learning journeys, not just courses and events. Strategically, this means mapping content to skill tags, proficiency levels and roles, then structuring your data exports so Gemini can see how learners move across modules over time.

This mindset shift is essential: instead of “Who finished course X?”, you want to ask, “How does someone progress from basic to advanced proficiency in data literacy, and which modules accelerate that journey?” Plan this model up front with your L&D team and IT. It reduces rework later and ensures Gemini can generate robust skill progression insights rather than isolated course statistics.

Prepare Your Team for Data-Driven Decisions, Not AI Magic

Introducing AI in HR learning analytics is as much an organisational change as it is a technical project. Your L&D managers may feel threatened by automated insights or overwhelmed by new metrics. Strategically, position Gemini as an assistant that surfaces patterns and hypotheses, while humans still make prioritisation calls.

Build readiness by running joint review sessions where Gemini-generated findings are challenged by HR and business stakeholders. For example, ask “Does this pattern match what you see in the field? What might explain deviations?” This creates a culture where AI insights are interrogated and refined, not blindly accepted, and it increases trust that Gemini-based recommendations are a support, not a replacement.

Balance Insight Ambition with Privacy and Compliance

Using Gemini on learning data quickly touches sensitive areas: individual performance, assessment results, and potentially demographic information. Strategically, you must define clear governance and compliance boundaries before you roll out advanced analytics. Decide which insights are aggregated, which are role-based, and how you avoid unintended bias or discrimination.

Involve works councils, data protection officers and legal early. Show them sample use cases, anonymisation approaches and access controls. With the right framing, Gemini becomes a tool for fairer, more targeted development opportunities, not surveillance. This proactive risk mitigation will save you from delays and trust issues later.

Pilot in One Critical Capability Area Before Scaling

Instead of trying to instrument your entire learning landscape, pick one critical capability area—such as digital skills, frontline enablement or leadership—and focus your first Gemini pilot there. Choose an area where you can link learning to tangible business outcomes (reduced errors, higher sales, fewer support tickets).

This focused approach allows you to validate data quality, refine your analytics prompts and demonstrate real impact within weeks, not months. Once stakeholders see that better insights lead to better skill development and performance in one area, it becomes much easier to secure support and budget to extend Gemini analytics across the rest of your learning portfolio.

Using Gemini to overcome limited learning insights is ultimately about turning scattered LMS metrics into an evidence base for skills and performance decisions. When you start with sharp questions, a skills-oriented data model and careful change management, Gemini can show HR which programs truly build capabilities and where to redirect budget. At Reruption, we specialise in turning these ideas into working AI solutions inside your organisation—from a focused PoC to embedded tools your HR team uses every day. If you want to explore what this could look like with your data and systems, we are ready to co-design and implement a tailored approach with you.

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Real-World Case Studies

From EdTech to Healthcare: Learn how companies successfully use Gemini.

Duolingo

EdTech

Duolingo, a leader in gamified language learning, faced key limitations in providing real-world conversational practice and in-depth feedback. While its bite-sized lessons built vocabulary and basics effectively, users craved immersive dialogues simulating everyday scenarios, which static exercises couldn't deliver . This gap hindered progression to fluency, as learners lacked opportunities for free-form speaking and nuanced grammar explanations without expensive human tutors. Additionally, content creation was a bottleneck. Human experts manually crafted lessons, slowing the rollout of new courses and languages amid rapid user growth. Scaling personalized experiences across 40+ languages demanded innovation to maintain engagement without proportional resource increases . These challenges risked user churn and limited monetization in a competitive EdTech market.

Lösung

Duolingo launched Duolingo Max in March 2023, a premium subscription powered by GPT-4, introducing Roleplay for dynamic conversations and Explain My Answer for contextual feedback . Roleplay simulates real-life interactions like ordering coffee or planning vacations with AI characters, adapting in real-time to user inputs. Explain My Answer provides detailed breakdowns of correct/incorrect responses, enhancing comprehension. Complementing this, Duolingo's Birdbrain LLM (fine-tuned on proprietary data) automates lesson generation, allowing experts to create content 10x faster . This hybrid human-AI approach ensured quality while scaling rapidly, integrated seamlessly into the app for all skill levels .

Ergebnisse

  • DAU Growth: +59% YoY to 34.1M (Q2 2024)
  • DAU Growth: +54% YoY to 31.4M (Q1 2024)
  • Revenue Growth: +41% YoY to $178.3M (Q2 2024)
  • Adjusted EBITDA Margin: 27.0% (Q2 2024)
  • Lesson Creation Speed: 10x faster with AI
  • User Self-Efficacy: Significant increase post-AI use (2025 study)
Read case study →

Cruise (GM)

Automotive

Developing a self-driving taxi service in dense urban environments posed immense challenges for Cruise. Complex scenarios like unpredictable pedestrians, erratic cyclists, construction zones, and adverse weather demanded near-perfect perception and decision-making in real-time. Safety was paramount, as any failure could result in accidents, regulatory scrutiny, or public backlash. Early testing revealed gaps in handling edge cases, such as emergency vehicles or occluded objects, requiring robust AI to exceed human driver performance. A pivotal safety incident in October 2023 amplified these issues: a Cruise vehicle struck a pedestrian pushed into its path by a hit-and-run driver, then dragged her while fleeing the scene, leading to suspension of operations nationwide. This exposed vulnerabilities in post-collision behavior, sensor fusion under chaos, and regulatory compliance. Scaling to commercial robotaxi fleets while achieving zero at-fault incidents proved elusive amid $10B+ investments from GM.

Lösung

Cruise addressed these with an integrated AI stack leveraging computer vision for perception and reinforcement learning for planning. Lidar, radar, and 30+ cameras fed into CNNs and transformers for object detection, semantic segmentation, and scene prediction, processing 360° views at high fidelity even in low light or rain. Reinforcement learning optimized trajectory planning and behavioral decisions, trained on millions of simulated miles to handle rare events. End-to-end neural networks refined motion forecasting, while simulation frameworks accelerated iteration without real-world risk. Post-incident, Cruise enhanced safety protocols, resuming supervised testing in 2024 with improved disengagement rates. GM's pivot integrated this tech into Super Cruise evolution for personal vehicles.

Ergebnisse

  • 1,000,000+ miles driven fully autonomously by 2023
  • 5 million driverless miles used for AI model training
  • $10B+ cumulative investment by GM in Cruise (2016-2024)
  • 30,000+ miles per intervention in early unsupervised tests
  • Operations suspended Oct 2023; resumed supervised May 2024
  • Zero commercial robotaxi revenue; pivoted Dec 2024
Read case study →

BP

Energy

BP, a global energy leader in oil, gas, and renewables, grappled with high energy costs during peak periods across its extensive assets. Volatile grid demands and price spikes during high-consumption times strained operations, exacerbating inefficiencies in energy production and consumption. Integrating intermittent renewable sources added forecasting challenges, while traditional management failed to dynamically respond to real-time market signals, leading to substantial financial losses and grid instability risks . Compounding this, BP's diverse portfolio—from offshore platforms to data-heavy exploration—faced data silos and legacy systems ill-equipped for predictive analytics. Peak energy expenses not only eroded margins but hindered the transition to sustainable operations amid rising regulatory pressures for emissions reduction. The company needed a solution to shift loads intelligently and monetize flexibility in energy markets .

Lösung

To tackle these issues, BP acquired Open Energi in 2021, gaining access to its flagship Plato AI platform, which employs machine learning for predictive analytics and real-time optimization. Plato analyzes vast datasets from assets, weather, and grid signals to forecast peaks and automate demand response, shifting non-critical loads to off-peak times while participating in frequency response services . Integrated into BP's operations, the AI enables dynamic containment and flexibility markets, optimizing consumption without disrupting production. Combined with BP's internal AI for exploration and simulation, it provides end-to-end visibility, reducing reliance on fossil fuels during peaks and enhancing renewable integration . This acquisition marked a strategic pivot, blending Open Energi's demand-side expertise with BP's supply-side scale.

Ergebnisse

  • $10 million in annual energy savings
  • 80+ MW of energy assets under flexible management
  • Strongest oil exploration performance in years via AI
  • Material boost in electricity demand optimization
  • Reduced peak grid costs through dynamic response
  • Enhanced asset efficiency across oil, gas, renewables
Read case study →

Upstart

Banking

Traditional credit scoring relies heavily on FICO scores, which evaluate only a narrow set of factors like payment history and debt utilization, often rejecting creditworthy borrowers with thin credit files, non-traditional employment, or education histories that signal repayment ability. This results in up to 50% of potential applicants being denied despite low default risk, limiting lenders' ability to expand portfolios safely . Fintech lenders and banks faced the dual challenge of regulatory compliance under fair lending laws while seeking growth. Legacy models struggled with inaccurate risk prediction amid economic shifts, leading to higher defaults or conservative lending that missed opportunities in underserved markets . Upstart recognized that incorporating alternative data could unlock lending to millions previously excluded.

Lösung

Upstart developed an AI-powered lending platform using machine learning models that analyze over 1,600 variables, including education, job history, and bank transaction data, far beyond FICO's 20-30 inputs. Their gradient boosting algorithms predict default probability with higher precision, enabling safer approvals . The platform integrates via API with partner banks and credit unions, providing real-time decisions and fully automated underwriting for most loans. This shift from rule-based to data-driven scoring ensures fairness through explainable AI techniques like feature importance analysis . Implementation involved training models on billions of repayment events, continuously retraining to adapt to new data patterns .

Ergebnisse

  • 44% more loans approved vs. traditional models
  • 36% lower average interest rates for borrowers
  • 80% of loans fully automated
  • 73% fewer losses at equivalent approval rates
  • Adopted by 500+ banks and credit unions by 2024
  • 157% increase in approvals at same risk level
Read case study →

PayPal

Fintech

PayPal processes millions of transactions hourly, facing rapidly evolving fraud tactics from cybercriminals using sophisticated methods like account takeovers, synthetic identities, and real-time attacks. Traditional rules-based systems struggle with false positives and fail to adapt quickly, leading to financial losses exceeding billions annually and eroding customer trust if legitimate payments are blocked . The scale amplifies challenges: with 10+ million transactions per hour, detecting anomalies in real-time requires analyzing hundreds of behavioral, device, and contextual signals without disrupting user experience. Evolving threats like AI-generated fraud demand continuous model retraining, while regulatory compliance adds complexity to balancing security and speed .

Lösung

PayPal implemented deep learning models for anomaly and fraud detection, leveraging machine learning to score transactions in milliseconds by processing over 500 signals including user behavior, IP geolocation, device fingerprinting, and transaction velocity. Models use supervised and unsupervised learning for pattern recognition and outlier detection, continuously retrained on fresh data to counter new fraud vectors . Integration with H2O.ai's Driverless AI accelerated model development, enabling automated feature engineering and deployment. This hybrid AI approach combines deep neural networks for complex pattern learning with ensemble methods, reducing manual intervention and improving adaptability . Real-time inference blocks high-risk payments pre-authorization, while low-risk ones proceed seamlessly .

Ergebnisse

  • 10% improvement in fraud detection accuracy on AI hardware
  • $500M fraudulent transactions blocked per quarter (~$2B annually)
  • AUROC score of 0.94 in fraud models (H2O.ai implementation)
  • 50% reduction in manual review queue
  • Processes 10M+ transactions per hour with <0.4ms latency
  • <0.32% fraud rate on $1.5T+ processed volume
Read case study →

Best Practices

Successful implementations follow proven patterns. Have a look at our tactical advice to get started.

Connect LMS Exports and Google Workspace into a Single Gemini Workspace

The first tactical step is to give Gemini access to the right inputs. Export course data, module structures, assessment scores and completion logs from your LMS (CSV, Excel or via API), and store them in a structured way in Google Drive or Google Sheets. Use consistent naming and date formats so Gemini can recognise relationships across files.

Then, create a dedicated Gemini workspace for HR analytics. When prompting Gemini, explicitly reference the folders or sheets that contain your learning data so it can ingest and reason over them. This avoids the classic “Gemini doesn’t see my data” problem and lays the foundation for reliable insights.

Example prompt to initialise the context:
You are an HR learning analytics assistant.
You have access to the following files in Drive:
- "LMS_Export_Q1_2025.csv" (course completions, timestamps, user IDs)
- "Assessments_Q1_2025.csv" (pre/post scores, module IDs, user IDs)
- "Course_Catalogue_Skill_Tags.xlsx" (course IDs mapped to skill tags)

First, load and summarise the structure of these datasets.
Identify the key fields we can use to link them (e.g., user_id, course_id).
Describe any data quality issues you see.

Expected outcome: Gemini returns a quick schema overview and an initial data quality assessment, so you know whether you can move ahead with deeper analysis or need to fix basics first.

Use Gemini to Map Courses to Skills and Proficiency Levels

If your LMS catalogue is large and inconsistently tagged, manually mapping content to skills can take months. Use Gemini to accelerate this. Export course titles, descriptions and learning objectives, then ask Gemini to propose skill tags and proficiency levels (beginner, intermediate, advanced) based on your competency framework.

Example prompt for skill tagging:
You are helping HR structure our learning catalogue by skills.
Here is our competency framework with key skills and descriptions:
[Paste or link framework]

Here is a table exported from the LMS with columns:
course_id, title, description, learning_objectives

For each course, assign:
- 2-5 primary skill tags from the framework
- A proficiency level (beginner / intermediate / advanced)
Return the result as a table with the new columns added.

Review Gemini’s output with L&D experts, adjust where needed and then re-import the enriched mapping into the LMS or your central skills database. This allows later analytics to answer questions like “Which advanced data skills modules actually move post-test scores?” rather than just “Which data courses are popular?”

Analyse Learning Effectiveness with Pre/Post Assessments and Performance Data

To move beyond completion metrics, combine pre/post assessments with business KPIs where possible. Feed Gemini a dataset linking learner IDs, module completions, assessment scores and, if available, anonymised performance indicators (e.g. sales per rep, error rates, quality scores).

Example analysis prompt:
You are an L&D effectiveness analyst.
Use the following datasets:
- Assessments_Q1_2025.csv (user_id, module_id, pre_score, post_score)
- Completions_Q1_2025.csv (user_id, module_id, completed_at)
- Performance_Q2_2025.csv (user_id, performance_metric_name, value)
- Course_Catalogue_Skill_Tags.xlsx (module_id, skill_tags, proficiency_level)

Tasks:
1) For each module, calculate average score improvement (post - pre).
2) Identify modules with high completion but low score improvement.
3) Explore correlations between module completions and performance metrics
   1-3 months later, controlling for pre_score where possible.
4) Summarise which skills and modules show the strongest link to improved performance.

Expected outcome: a ranked list of modules by effectiveness, flags for low-impact content and evidence you can use to adjust curricula and defend or reallocate L&D budgets.

Predict Dropout Risk and Trigger Targeted Interventions

Gemini can also help identify where learners are likely to drop out of programs and why. Export event-level learning data (logins, time spent per module, failed attempts, pauses between sessions) and use Gemini to build simple rules or even train a lightweight model that flags participants at high risk of non-completion.

Example prompt for dropout analysis:
You are an HR data analyst.
We have the following data from our leadership program:
- Events.csv (user_id, event_type, module_id, timestamp)
- Completions.csv (user_id, completed_program [yes/no])

1) Identify behaviour patterns that differentiate completers from non-completers
   (e.g., time gaps, number of failed quizzes, late-night usage).
2) Propose simple rules we could use as an early warning system.
3) Suggest targeted interventions HR or managers could trigger when a
   participant is flagged as high risk of dropping out.

Once you have these patterns, you can operationalise them: for example, by having HR business partners receive a weekly Gemini-generated report of at-risk participants with suggested interventions like “schedule a manager check-in” or “recommend a shorter microlearning alternative.”

Generate Manager-Ready Insight Reports and Learning Path Suggestions

Managers rarely have time to dive into LMS dashboards. Use Gemini to turn raw analytics into concise, role-specific insight reports and personalised learning path suggestions. Feed Gemini the learning and performance data for a team or department and ask it to produce a summary that a manager can act on in 5 minutes.

Example prompt for manager reports:
You are an HR partner preparing a quarterly learning report for the Sales West team.
Input data:
- SalesWest_Learning.csv (user_id, modules_completed, skills_covered)
- SalesWest_Performance.csv (user_id, quota_attainment, win_rate)
- Skill_Framework.pdf (role-specific target skills for Sales roles)

Produce a concise report:
1) Summarise overall learning activity and key skills strengthened.
2) Highlight 3-5 modules that show the strongest link to improved win rate.
3) Identify top 3 skill gaps vs. target profile for the team.
4) Suggest individualised learning paths for the bottom 20% performers
   (2-3 modules each, focusing on high-impact skills).

Expected outcome: consistent, data-backed manager briefings that translate learning analytics into decisions on coaching, promotions and targeted development.

Embed Gemini Workflows into a Repeatable Monthly Learning Insights Cycle

To make these practices stick, turn them into a monthly or quarterly cycle rather than one-off experiments. Document a simple workflow: export data from the LMS on a set date, store it in a predefined Drive structure, run a series of standard Gemini prompts (possibly via automation), and compile the outputs into HR and business-ready formats.

Where possible, automate the repetitive steps using Google Apps Script or simple integrations, so HR teams mainly review insights rather than wrangle data. Define practical KPIs for your AI-driven learning analytics: reduction in low-impact content, percentage of budget shifted to high-effectiveness programs, time saved on reporting, and improvements in targeted skill indicators over time.

Expected outcomes: within 3–6 months, HR can realistically expect a 20–40% reduction in time spent on manual learning reports, a measurable shift of 10–20% of L&D budget into demonstrably high-impact modules, and clearer evidence linking specific learning investments to skill improvements and performance trends.

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Frequently Asked Questions

At minimum, Gemini needs structured exports from your LMS: course and module metadata, completion records, and assessment results. To move beyond basic insights, it helps to add:

  • A skills or competency framework for your key roles
  • Mappings between courses and skills (which Gemini can help you build)
  • Where possible, anonymised or pseudonymised performance indicators (e.g. quality scores, sales metrics) to analyse learning impact

You do not need a perfect data warehouse to get started. Many HR teams begin with CSV/Excel exports and Google Sheets, then refine data quality as Gemini surfaces gaps or inconsistencies.

For a focused pilot in one capability area, many organisations can see meaningful insights within 4–8 weeks. The rough timeline is:

  • Week 1–2: Define questions, extract LMS data, set up the initial Gemini workspace
  • Week 3–4: Run first analyses (effectiveness by module, dropout patterns, skill coverage), validate findings with HR and business stakeholders
  • Week 5–8: Refine prompts and datasets, produce manager-ready reports, start adjusting programs based on evidence

Full-scale rollout across all learning programs and roles can take several months, depending on the complexity of your landscape and governance requirements, but early wins are usually achievable quickly if the scope is well defined.

No, you do not need a full data science team in HR to benefit from Gemini-driven learning insights. Most of the work can be done by L&D or HR analytics professionals who are comfortable with:

  • Exporting data from the LMS
  • Working with spreadsheets (basic joins, cleaning)
  • Formulating clear questions and prompts for Gemini

For more advanced use cases—like integrating performance data, automating monthly reports, or embedding insights into other systems—it helps to involve IT or analytics colleagues and, ideally, an AI engineering partner. This is where Reruption often steps in: we handle the technical plumbing and prompt engineering so your HR team can focus on interpretation and action.

ROI typically comes from three areas: time saved, better allocation of L&D budget, and improved performance outcomes. Concretely, organisations often see:

  • 20–40% reduction in time spent on manual reporting and ad-hoc analysis
  • 10–20% of learning spend reallocated from low-impact modules to content that demonstrably improves skills
  • Clearer link between learning and performance, which strengthens the business case for targeted programs and protects L&D budgets

The exact numbers depend on your starting point, data quality and willingness to act on insights. Gemini provides the evidence; ROI is realised when HR and business leaders use that evidence to redesign programs and direct investments.

Reruption can support you from idea to working solution. With our AI PoC offering (9,900€), we start by scoping a concrete use case—such as analysing one key learning program or building a manager-ready learning insight report—then rapidly prototype it with your real data. You get a functioning prototype, performance metrics and a roadmap for scaling.

Beyond the PoC, we work as Co-Preneurs: embedding with your team, setting up data pipelines between your LMS, Google Workspace and Gemini, designing prompts and workflows, and ensuring security and compliance requirements are met. Our focus is not on slide decks, but on shipping internal tools and automations your HR and L&D teams actually use to make better decisions about learning and skills.

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