The Challenge: Delayed Fraud and Anomaly Detection

In many finance organisations, fraudulent payments, fake vendors and policy breaches are discovered only during audits, month-end closes or quarterly reviews. By the time an anomaly appears on a report, the money has left the account, the perpetrator has moved on and recovery chances are slim. Finance teams are left explaining what went wrong instead of preventing it.

Traditional rule-based controls and static approval workflows are no longer enough. Fraudsters adapt quickly, routing transactions just below approval limits, splitting invoices, or exploiting new payment channels. ERP and T&E systems can only enforce the rules they know, and manual reviews can’t keep up with the volume and complexity of transactions, counterparties and payment patterns across entities and markets.

The business impact of not solving this is significant. Direct losses from fraudulent or erroneous payments accumulate, but the hidden costs are often higher: write-offs, legal exposure, audit findings, higher insurance premiums and reputational damage with banks and partners. Operationally, teams react by adding more manual checks and sign-offs, slowing down the business and making finance a bottleneck instead of a strategic risk partner. Competitors that manage to implement real-time anomaly detection gain an advantage in managing credit and counterparty risk, negotiating better terms and protecting margins.

While the challenge is real, it is solvable. Modern AI models can analyse full transaction histories, vendor behaviour and external signals in real time, spotting patterns that rigid rules never capture. At Reruption, we’ve helped organisations build AI-powered internal tools and analytics that move from static reports to live risk insights. In the rest of this page, you’ll find practical guidance on how to use Gemini together with your finance data stack to close the detection gap and make fraud and anomaly monitoring proactive, not reactive.

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Our Assessment

A strategic assessment of the challenge and high-level tips how to tackle it.

From Reruption’s perspective, the opportunity is to combine your existing data stack with Gemini for financial risk analytics and anomaly detection, instead of trying to bolt on yet another dashboard. Because we build real AI products inside organisations, we’ve seen how models like Gemini, integrated with BigQuery and financial data pipelines, can move fraud detection from rule-based afterthoughts to an embedded, continuous risk control that finance actually trusts and uses.

Think in End-to-End Risk Scenarios, Not Single Transactions

Most finance organisations start with the question “which single payments are suspicious?” and end up with noisy alerts. Strategically, it’s more powerful to define a small set of risk scenarios that matter: fake vendor onboarding, diverted bank accounts, duplicate or split invoices, collusion between employee and supplier, or unusual refund and credit note patterns. Then use Gemini to analyse sequences of events, not just isolated payments.

In practice, this means designing your data model and prompts around journeys: vendor created → bank details changed → first payment issued → series of high-value invoices. Gemini is strong at connecting these dots across tables in BigQuery and describing patterns in natural language. By aligning AI detection with clearly defined risk scenarios, you reduce alert fatigue and create outputs that risk and compliance teams can act on and explain to auditors.

Prepare Your Organisation for AI-Assisted Controls

Rolling out AI in finance risk management is not only about models; it’s about roles, responsibilities and comfort levels. Controllers, internal audit and shared service centres need clarity: Is Gemini recommending or deciding? Who reviews AI-based alerts? How do findings flow into existing incident and escalation processes?

Before scaling, define decision rights and communication: which types of anomalies can be auto-blocked pending review, which require human confirmation, and which are only highlighted for trend analysis. Train finance and risk staff on how Gemini works conceptually, what its limitations are, and how to challenge or refine its outputs. When teams understand that Gemini is an assistant embedded in their workflows – not a black box judge – adoption and quality of decisions increase.

Use Gemini to Augment, Not Replace, Existing Control Frameworks

Many companies are wary of AI in financial risk because they fear it will conflict with established SOX, ICS or audit frameworks. Strategically, Gemini should sit as a “smart radar” layer on top of your existing controls, not as a wholesale replacement. You keep the rule-based checks that regulators and auditors know, and add AI to detect what rules can’t foresee.

Design your first Gemini use cases to enrich existing controls: suggesting additional checks on high-risk vendors, prioritising items for sample-based audits, or explaining why a transaction pattern deviates from history. Over time, you can formalise the most reliable AI detections into documented key controls. This incremental approach keeps compliance comfortable while still giving you the benefits of modern anomaly detection.

Invest Early in Data Quality and Governance Around Risk Signals

Gemini’s value for fraud and anomaly detection in finance depends entirely on what you feed it. Strategically, it’s worth investing early in a clean, well-documented layer of payment, vendor, GL, and master data in BigQuery or your data warehouse. Inconsistent vendor IDs, missing cost centres, and free-text fields for critical attributes will directly reduce detection quality and increase false positives.

Work with finance, procurement, and IT to align on canonical sources for vendors, bank accounts, approval hierarchies and policy rules. Set up clear governance on who can change reference data and how those changes are logged. This not only improves AI performance; it also makes it easier to explain Gemini’s outputs to auditors because you can trace risk summaries back to clear, governed data elements.

Start with a Focused Pilot and Clear Risk KPIs

The most successful teams don’t try to “AI-ify” all of finance at once. They choose a contained domain – e.g. accounts payable for one region or T&E spend for one business unit – and define explicit risk KPIs: reduction in late-detected anomalies, time-to-detect, percentage of high-risk items reviewed before posting or payment.

Use Gemini in this pilot to generate anomaly scores, describe unusual clusters and create narratives for management. Measure how many of its alerts lead to confirmed issues, and how the process changes manual workload. Once you have evidence that Gemini reliably helps you catch issues earlier, it becomes much easier to secure sponsorship to extend the approach to other entities, ledgers and risk types.

The core takeaway is that Gemini can turn your financial risk management from periodic, rule-based checking into continuous, intelligence-driven monitoring when it’s embedded into your data stack and control framework with intention. At Reruption, we specialise in building exactly these kinds of AI-powered internal tools: connecting your ERP and BigQuery data, configuring Gemini for your risk scenarios, and validating that it actually reduces delayed fraud and anomaly detection. If you want to explore a concrete use case with low risk and high learning value, our AI PoC offering is a pragmatic way to see what Gemini can do on your real finance data before you commit to a full roll-out.

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We build a proof of concept for your problem for 5,000–8,000€. You get a tangible demo instead of slides with promises.

Real-World Case Studies

From Fashion Retail to Academic Medical Center: Learn how companies successfully use Gemini.

Forever 21

Fashion Retail
Forever 21, a leading fast-fashion retailer, faced significant hurdles in online product discovery. Customers struggled with text-based searches that couldn't capture subtle visual details like fabric textures, color variations, or exact styles amid a vast catalog of millions of SKUs.

Solution

To address this, Forever 21 deployed an AI-powered visual search feature across its app and website, enabling users to upload images for similar item matching. Leveraging computer vision techniques, the system extracts features using pre-trained CNN models like VGG16, computes embeddings, and ranks products via cosine similarity or Euclidean distance metrics.

Ergebnisse

  • 25% increase in conversion rates from visual searches
  • 35% reduction in average search time
  • 40% higher engagement (pages per session)
  • 18% growth in average order value
  • 92% matching accuracy for similar items
  • 50% decrease in bounce rate on search pages
Read case study →

Klarna

Fintech
Klarna, a leading fintech BNPL provider, faced enormous pressure from millions of customer service inquiries across multiple languages for its 150 million users worldwide. Queries spanned complex fintech issues like refunds, returns, order tracking, and payments, requiring high accuracy, regulatory compliance, and 24/7 availability.

Solution

Klarna partnered with OpenAI to deploy a generative AI chatbot powered by GPT-4, customized as a multilingual customer service assistant. The bot handles refunds, returns, order issues, and acts as a conversational shopping advisor, integrated seamlessly into Klarna's app and website.

Ergebnisse

  • 2/3 of all customer service chats handled by AI
  • 2.3 million conversations in first month alone
  • Resolution time: 11 minutes → 2 minutes (82% reduction)
  • CSAT: 4.4/5 (AI) vs. 4.2/5 (humans)
  • $40 million annual cost savings
  • Equivalent to 700 full-time human agents
  • 80%+ queries resolved without human intervention
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NatWest

Banking
NatWest Group, a leading UK bank serving over 19 million customers, grappled with escalating demands for digital customer service. Traditional systems like the original Cora chatbot handled routine queries effectively but struggled with complex, nuanced interactions, often escalating 80-90% of cases to human agents.

Solution

Cora+, launched in June 2024, marked NatWest's first major upgrade using generative AI to enable proactive, intuitive responses for complex queries, reducing escalations and enhancing self-service . This built on Cora's established platform, which already managed millions of interactions monthly.

Ergebnisse

  • 150% increase in Cora customer satisfaction scores (2024)
  • Proactive resolution of complex queries without human intervention
  • First UK bank OpenAI partnership, accelerating AI adoption
  • Enhanced fraud detection via real-time chat analysis
  • Millions of monthly interactions handled autonomously
  • Significant reduction in agent escalation rates
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AstraZeneca

Biotechnology
In the highly regulated pharmaceutical industry, AstraZeneca faced immense pressure to accelerate drug discovery and clinical trials, which traditionally take 10-15 years and cost billions, with low success rates of under 10%. Data silos, stringent compliance requirements (e.g., FDA regulations), and manual knowledge work hindered efficiency across R&D and business units. Researchers struggled with analyzing vast datasets from 3D imaging, literature reviews, and protocol drafting, leading to delays in bringing therapies to patients.

Solution

AstraZeneca launched an enterprise-wide generative AI strategy, deploying ChatGPT Enterprise customized for pharma workflows. This included AI assistants for 3D molecular imaging analysis, automated clinical trial protocol drafting, and knowledge synthesis from scientific literature.

Ergebnisse

  • ~12,000 employees trained on generative AI by mid-2025
  • 85-93% of staff reported productivity gains
  • 80% of medical writers found AI protocol drafts useful
  • Significant reduction in life sciences model training time via MI300X GPUs
  • High AI maturity ranking per IMD Index (top global)
  • GenAI enabling faster trial design and dose selection
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Bank of America

Finance
Bank of America faced a high volume of routine customer inquiries, such as account balances, payments, and transaction histories, overwhelming traditional call centers and support channels. With millions of daily digital banking users, the bank struggled to provide 24/7 personalized financial advice at scale, leading to inefficiencies, longer wait times, and inconsistent service quality.

Solution

Bank of America developed Erica, an in-house NLP-powered virtual assistant integrated directly into its mobile banking app, leveraging natural language processing and predictive analytics to handle queries conversationally. Erica acts as a gateway for self-service, processing routine tasks instantly while offering personalized insights, such as cash flow predictions or tailored advice, using client data securely.

Ergebnisse

  • 3+ billion total client interactions since 2018
  • Nearly 50 million unique users assisted
  • 58+ million interactions per month (2025)
  • 2 billion interactions reached by April 2024 (doubled from 1B in 18 months)
  • 42 million clients helped by 2024
  • 19% earnings spike linked to efficiency gains
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Best Practices

Successful implementations follow proven patterns. Have a look at our tactical advice to get started.

Connect Gemini to a Curated Finance Risk View in BigQuery

Before asking Gemini to surface anomalies, create a curated “risk view” in BigQuery that combines key finance tables: payments, invoices, vendors, bank accounts, cost centres, approval logs and, if available, user activity logs from your ERP or T&E system. Include derived fields such as payment velocity, typical invoice amounts by vendor, first/last transaction dates and changes in bank details.

With that in place, you can use Gemini’s BigQuery integration to generate and refine SQL that pulls candidate anomalies. For example, you might ask Gemini to generate a query for vendors with sudden jumps in average invoice size or for payments split just under approval thresholds. This makes anomaly hunting systematic instead of ad hoc.

Example Gemini instruction for BigQuery:
"You are a financial risk analyst. Generate a BigQuery SQL query on table finance_risk_view
that finds vendors whose average invoice amount in the last 30 days is >3x their 180-day average,
for invoices over EUR 5,000, and group by vendor with total exposure. Return vendor_id,
vendor_name, avg_30d, avg_180d, exposure_30d."

Expected outcome: A stable set of “risk views” and reusable SQL templates that Gemini can adapt quickly as your finance team refines its fraud scenarios.

Use Gemini to Design and Maintain Anomaly Rules and Thresholds

Most control frameworks rely on hard-coded rules. Gemini can help you design, simulate and maintain more nuanced anomaly rules based on historical patterns. Start by giving Gemini samples of past fraud or error cases (with sensitive data masked) and typical “normal” transactions, then ask it to propose candidate rules and thresholds.

Example Gemini prompt:
"You are helping design fraud detection rules for accounts payable.
Here is a description of 20 historic fraud/exception cases and 50 normal cases (schema, fields, values)...
1) Summarise the distinct patterns that separate fraud from normal.
2) Propose 5-10 concrete detection rules (with thresholds) that can be implemented in SQL.
3) For each rule, estimate likely false positive drivers and how to mitigate them."

Implement the best rules as queries or scheduled jobs in BigQuery, and periodically feed back detection results to Gemini to refine them. This creates a living control set that evolves with your business instead of decaying over time.

Embed Gemini-Generated Risk Summaries into Daily Finance Workflows

An alert that no one reads is worthless. Use Gemini to turn raw anomalies into actionable risk narratives that slot into existing workflows: daily payment runs, vendor reviews, month-end close meetings. For example, trigger a Cloud Function or workflow that runs anomaly queries before payment release and sends a concise summary to the responsible finance manager or shared service team.

Example narrative configuration prompt:
"You are a finance risk assistant. For the anomalies in the attached table (fields: vendor, amount,
reason_code, historical_pattern, risk_score), produce a concise briefing for the AP manager.
Structure:
- Top 5 vendors to review before today's payment run
- Short explanation (2-3 sentences) for why each is unusual
- Suggested next action (e.g., hold payment, confirm master data, escalate to internal audit)
Use clear, non-technical language."

Expected outcome: Finance managers receive a one-page, plain-language Gemini summary each morning, enabling them to hold or review critical items before cash leaves the company.

Create a Fraud & Anomaly Monitoring Dashboard with Gemini Commentary

Combine BI tools (e.g. Looker, Data Studio, Power BI) with Gemini to build a fraud and anomaly monitoring dashboard that updates daily. The BI layer shows KPIs such as number of anomalies flagged, confirmed issues, loss amounts avoided and time-to-detect. Gemini adds auto-generated commentary that explains trends and clusters at a glance.

Example Gemini commentary prompt:
"You are writing a monthly fraud risk commentary for the CFO.
Here is structured data from our anomaly dashboard (include extracts or a summary).
Produce:
- 3 key takeaways on fraud/anomaly trends vs last month
- 2 emerging risk patterns and possible root causes
- 3 recommended control or process improvements, prioritised by impact.
Keep it under 400 words and suitable for board-level reporting."

Expected outcome: A single source of truth for fraud and anomaly risk, with commentary that non-technical leaders can understand and act on, reducing time spent manually compiling management reports.

Integrate Gemini into Case Management and Audit Trails

For each anomaly Gemini helps detect, you should be able to answer later: what triggered it, who reviewed it and what the outcome was. Integrate Gemini’s outputs with your existing case management or ticketing system (ServiceNow, Jira, internal tools) so that every high-risk item becomes a trackable case with an audit trail.

Use Gemini to pre-fill case details, suggest categorisations and recommend next steps. Over time, feed resolved case data back into your anomaly detection process: which alert types were consistently false positives, which rules or prompts need tightening, and where new patterns are emerging that weren’t covered by previous scenarios.

Example internal guidance for Gemini case notes:
"When creating a case note, summarise:
- Why this transaction/vendor was flagged (1-2 sentences)
- Relevant history (last 6 months of payments or changes)
- Suggested investigation steps (max 5 bullets)
Write clearly so that internal audit can understand context without querying raw data."

Expected outcome: A closed-loop process where Gemini not only detects anomalies, but also helps structure investigations and continuously improves detection quality based on real outcomes.

Define Concrete KPIs and Review Cadences for AI-Based Detection

To keep your Gemini-based fraud detection system effective and credible, define explicit performance indicators and review cadences. Start with practical metrics: percentage of payment volume screened by AI before release, number of confirmed issues detected pre-payment vs post-payment, false positive rate, and average time from anomaly flag to resolution.

Set monthly or quarterly review sessions where finance, risk, and data teams examine these KPIs, sample alert cases, and adjust queries, thresholds and Gemini prompts accordingly. Document improvements and decisions for auditability. Over time, you should realistically target outcomes such as a 30–50% reduction in late-detected anomalies in the selected scope, and a meaningful decrease in manual review hours for low-risk items as AI prioritisation improves.

Expected outcome: A measurable, auditable improvement in fraud and anomaly detection, with realistic gains in early detection and efficiency rather than overpromised “full automation.”

Build an AI system with us now!

We build a proof of concept for your problem for 5,000–8,000€. You get a tangible demo instead of slides with promises.

Frequently Asked Questions

Gemini helps by analysing your transaction, vendor and master data across systems, instead of relying only on static rules. Connected to BigQuery or another warehouse, it can generate and run anomaly-focused SQL, highlight unusual clusters of payments or vendor behaviour, and summarise risk patterns in plain language for finance teams.

Instead of discovering issues at month-end or during audits, you can run Gemini-driven checks daily or before each payment run, so suspicious items are flagged while you can still stop or investigate them.

You don’t need a perfect data warehouse, but you do need accessible finance data (e.g. from ERP, AP, T&E, banking) in a structured form, ideally in BigQuery or another queryable store. A basic curated view that links payments, invoices, vendors and bank accounts is usually enough for a first pilot.

On the people side, you’ll need a small cross-functional team: finance or risk owners who understand the control framework, and data/engineering support to connect systems and operationalise queries. Reruption typically helps clients set up this initial data and workflow layer so that Gemini can add value within weeks, not months.

For a focused scope (for example, accounts payable in one region or a subset of vendors), you can usually see meaningful results within 4–8 weeks. The first 1–2 weeks are typically spent scoping risk scenarios, preparing data views and connecting Gemini. The following weeks focus on iterating anomaly queries, reviewing alerts with finance teams and refining thresholds.

Our AI PoC format at Reruption is specifically designed to validate technical feasibility and business impact in a short time frame. Within the PoC, clients usually get a working prototype that runs on real data and produces actionable alerts they can compare against past incidents.

ROI depends on your transaction volume, current control setup and historical incident rates, but there are three common value levers. First, avoided losses: catching even a few high-value fraudulent or erroneous payments before execution can pay back the investment quickly. Second, efficiency gains: AI can pre-filter and prioritise items, reducing manual review time for low-risk transactions. Third, better risk posture: earlier detection can improve audit outcomes, negotiations with insurers and counterparties, and reduce reputational risk.

In practice, companies aiming for realistic outcomes focus on metrics such as a significant reduction in late-detected anomalies within the pilot scope and a measurable shift of reviews from post-payment to pre-payment, rather than expecting full automation or 100% detection.

Reruption works as a Co-Preneur with your finance, risk and IT teams. We don’t stop at slideware; we embed ourselves to design the use case, connect your ERP and data pipelines, and build a working Gemini-based prototype that runs on your real data. Our AI PoC offering (9,900€) is structured to answer one concrete question: does this Gemini-based anomaly detection use case work technically and deliver value in your context?

Within the PoC and beyond, we help you define risk scenarios, create BigQuery risk views, configure Gemini prompts and workflows, and plan the path to production with security, compliance and audit requirements in mind. The goal is to move you from idea to a live AI control that actually reduces delayed fraud and anomalies – and to do it quickly enough that it impacts this year’s numbers, not the next strategic cycle.

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