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Optimizing the Customer Journey and Touchpoints with AI
Janine Outronger
Janine Outronger
20.01.2026

Optimizing the Customer Journey and Touchpoints with AI

enterprise AI customer journey and touchpoints AI for customer experience

Discover how AI transforms the customer journey and touchpoints. A strategic guide for enterprise leaders on implementing AI to drive growth and loyalty.

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  • A C-Suite Guide to Models of Business...
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Industry Cases

  • Morgan Stanley's AI Debrief: 98% Advi...
  • BofA's Erica: 3B+ Interactions in AI ...
  • IBM's AI Predicts 95% of Employee Tur...
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  • Maersk's ML Predictive Maintenance Re...
  • Netflix's ML Recs: 80% Views Personal...
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