The Challenge
Making instant payments (Pix) even more convenient by allowing natural-language or image-based payment instructions.
The AI Solution
AI feature to interpret voice notes, text messages, or even photos (e.g. of a handwritten note) sent via WhatsApp and execute them as Pix money transfers.
Type of AI Used: Multimodal Generative AI (speech/text/image understanding)
Results & Impact
Tested with 2 million users in late 2024. Transaction processing time was cut up to 60% by eliminating app navigation.
