The Challenge: Manual Prospect Research

Most sales teams still rely on manual prospect research to personalize outreach. Reps jump between Google, LinkedIn, company websites and news pages to find a relevant hook before writing each email or call script. This is slow, repetitive work that rarely fits into the pressure of hitting weekly activity targets.

Traditional approaches no longer scale. Playbooks that ask reps to spend 10–15 minutes researching every prospect simply collapse when a team needs to run multi-threaded outreach across hundreds of accounts. Generic templates with a first-name merge field and one vague company reference are not enough in markets where buyers receive dozens of sales emails every week. The result is a painful trade-off: either low-volume, well-researched outreach or high-volume, shallow messaging that gets ignored.

The business impact is significant. Time lost on manual research is time not spent on actual selling, multi-threading, or discovery calls. Pipeline generation stalls because reps cap out at a small number of high-effort touches per day. Response rates stay in the low single digits, and high-value opportunities are missed because outreach fails to reference the specific trigger events, initiatives, or challenges that would have caught the buyer’s attention. Over time, this creates a real competitive disadvantage against teams that use AI to turn public signals into precise, timely messages.

The good news: this challenge is absolutely solvable. Modern models like Gemini can scan web results, news, and public profiles in seconds and convert them into structured prospect snapshots that feed personalized emails, talk tracks, and briefs. At Reruption, we’ve built AI-powered research and content workflows inside real organizations, so we know where the pitfalls and the quick wins are. In the rest of this guide, you’ll find practical, step-by-step ideas to move from manual prospect research to an AI-augmented, scalable outreach engine.

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Our Assessment

A strategic assessment of the challenge and high-level tips how to tackle it.

From Reruption’s perspective, the key is not just "adding AI" but building a repeatable, Gemini-powered prospect intelligence workflow that fits how your sales team already works. We’ve implemented AI solutions that pull unstructured information from documents, the web and internal systems, and turned it into actionable insights for non-technical users. The same approach applies here: use Gemini plus Google Workspace to automatically research, structure and surface prospect data exactly where reps draft their outreach.

Treat Prospect Intelligence as a Repeatable System, Not Hero Work

Many sales teams still depend on a few “research heroes” who are great at digging up insights. That doesn’t scale. With Gemini for prospect research, the mindset shift is to design a repeatable system that turns public data into a consistent prospect snapshot for every rep, every time. Define exactly which data points matter for your ICP: key initiatives, recent funding, technology stack, hiring trends, leadership moves, and so on.

Strategically, this means aligning sales leadership, sales ops and marketing on a standard prospect profile that Gemini should generate. When everyone agrees which fields belong in that profile, you can configure prompts and templates once, then reuse them across the team. This reduces variance in outreach quality and makes it easier to measure what actually drives replies.

Integrate Gemini Into Existing Tools Before Adding New Ones

A common failure pattern is spinning up separate AI tools that live outside the sales team’s daily workflow. Reps will not copy-paste between five tabs all day. Instead, focus on how Gemini integrates with Google Workspace: Gmail for email drafting, Docs and Sheets for research templates, and Slides for account briefings.

From a strategic perspective, this minimizes change management risk. You keep the mental model simple for the team (“click this Gemini button in Gmail to research and draft”) while you experiment behind the scenes with prompts, data sources and templates. Once the foundation works inside Workspace, you can move on to deeper CRM or sales engagement integrations.

Define Clear Guardrails for Data Quality and Compliance

Using AI for sales prospect research introduces new types of risk: outdated information, hallucinated details, and compliance issues when dealing with regulated industries. Strategically, you need guardrails. Decide which sources Gemini is allowed to use (e.g. public web data, company website, newsroom, LinkedIn profile summaries) and which it must avoid. Clarify what “good enough” looks like for research quality.

Document simple verification procedures (for example: “Reps must double-check sensitive facts like funding amounts or quoted statements before sending”) and incorporate them into your enablement. This way, AI becomes a powerful assistant rather than an unreviewed decision-maker. Reruption’s work on AI in regulated and industrial environments has shown that this upfront clarity significantly reduces friction later with Legal, Compliance and IT.

Prepare Your Sales Team for Collaboration with AI, Not Replacement

If the team believes Gemini will replace their judgment, adoption will suffer. Position Gemini for manual prospect research as a way to free them from low-value work so they can spend more time on discovery, multi-threading and deal strategy. The mindset is “co-pilot”, not “autopilot”.

Practically, this means training reps to critique and improve AI output. Encourage them to adjust prompts, add their own insights, and save successful email versions back into a shared library. Over time, this creates a virtuous cycle: Gemini handles the heavy lifting of research, and your best sellers continuously improve the messaging layer.

Start with a Narrow Pilot and Explicit Success Metrics

Before you roll Gemini-based prospecting out to the whole sales organization, run a contained pilot with a small group of motivated reps. Limit the scope: for example, only use Gemini to enrich and personalize first-touch emails for a specific segment, such as mid-market accounts in one region.

Define explicit metrics up front: time spent per researched contact, number of high-quality touches per day, reply rate, and number of qualified meetings booked. This gives leadership hard data to evaluate ROI and justify further investment. It also surfaces operational issues (prompt design, data access, training gaps) while the blast radius is still small.

Using Gemini to automate manual prospect research is less about flashy AI demos and more about designing a robust workflow that feeds your sales team with reliable, timely insight. When Gemini is embedded into Gmail, Docs and Sheets with clear guardrails and success metrics, reps can shift their energy from Googling prospects to running real sales conversations.

Reruption has helped organizations turn unstructured information into practical AI-powered tools, and the same engineering and Co-Preneur mindset applies here: build something that your team will actually use, measure its impact, then scale. If you want to explore what a Gemini-based research and personalization engine could look like in your environment, we’re happy to discuss options from a focused PoC to a full rollout.

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Real-World Case Studies

From Healthcare to Manufacturing: Learn how companies successfully use Gemini.

UC San Diego Health

Healthcare

Sepsis, a life-threatening condition, poses a major threat in emergency departments, with delayed detection contributing to high mortality rates—up to 20-30% in severe cases. At UC San Diego Health, an academic medical center handling over 1 million patient visits annually, nonspecific early symptoms made timely intervention challenging, exacerbating outcomes in busy ERs . A randomized study highlighted the need for proactive tools beyond traditional scoring systems like qSOFA. Hospital capacity management and patient flow were further strained post-COVID, with bed shortages leading to prolonged admission wait times and transfer delays. Balancing elective surgeries, emergencies, and discharges required real-time visibility . Safely integrating generative AI, such as GPT-4 in Epic, risked data privacy breaches and inaccurate clinical advice . These issues demanded scalable AI solutions to predict risks, streamline operations, and responsibly adopt emerging tech without compromising care quality.

Lösung

UC San Diego Health implemented COMPOSER, a deep learning model trained on electronic health records to predict sepsis risk up to 6-12 hours early, triggering Epic Best Practice Advisory (BPA) alerts for nurses . This quasi-experimental approach across two ERs integrated seamlessly with workflows . Mission Control, an AI-powered operations command center funded by $22M, uses predictive analytics for real-time bed assignments, patient transfers, and capacity forecasting, reducing bottlenecks . Led by Chief Health AI Officer Karandeep Singh, it leverages data from Epic for holistic visibility. For generative AI, pilots with Epic's GPT-4 enable NLP queries and automated patient replies, governed by strict safety protocols to mitigate hallucinations and ensure HIPAA compliance . This multi-faceted strategy addressed detection, flow, and innovation challenges.

Ergebnisse

  • Sepsis in-hospital mortality: 17% reduction
  • Lives saved annually: 50 across two ERs
  • Sepsis bundle compliance: Significant improvement
  • 72-hour SOFA score change: Reduced deterioration
  • ICU encounters: Decreased post-implementation
  • Patient throughput: Improved via Mission Control
Read case study →

Mayo Clinic

Healthcare

As a leading academic medical center, Mayo Clinic manages millions of patient records annually, but early detection of heart failure remains elusive. Traditional echocardiography detects low left ventricular ejection fraction (LVEF <50%) only when symptomatic, missing asymptomatic cases that account for up to 50% of heart failure risks. Clinicians struggle with vast unstructured data, slowing retrieval of patient-specific insights and delaying decisions in high-stakes cardiology. Additionally, workforce shortages and rising costs exacerbate challenges, with cardiovascular diseases causing 17.9M deaths yearly globally. Manual ECG interpretation misses subtle patterns predictive of low EF, and sifting through electronic health records (EHRs) takes hours, hindering personalized medicine. Mayo needed scalable AI to transform reactive care into proactive prediction.

Lösung

Mayo Clinic deployed a deep learning ECG algorithm trained on over 1 million ECGs, identifying low LVEF from routine 10-second traces with high accuracy. This ML model extracts features invisible to humans, validated internally and externally. In parallel, a generative AI search tool via Google Cloud partnership accelerates EHR queries. Launched in 2023, it uses large language models (LLMs) for natural language searches, surfacing clinical insights instantly. Integrated into Mayo Clinic Platform, it supports 200+ AI initiatives. These solutions overcome data silos through federated learning and secure cloud infrastructure.

Ergebnisse

  • ECG AI AUC: 0.93 (internal), 0.92 (external validation)
  • Low EF detection sensitivity: 82% at 90% specificity
  • Asymptomatic low EF identified: 1.5% prevalence in screened population
  • GenAI search speed: 40% reduction in query time for clinicians
  • Model trained on: 1.1M ECGs from 44K patients
  • Deployment reach: Integrated in Mayo cardiology workflows since 2021
Read case study →

JPMorgan Chase

Banking

In the high-stakes world of asset management and wealth management at JPMorgan Chase, advisors faced significant time burdens from manual research, document summarization, and report drafting. Generating investment ideas, market insights, and personalized client reports often took hours or days, limiting time for client interactions and strategic advising. This inefficiency was exacerbated post-ChatGPT, as the bank recognized the need for secure, internal AI to handle vast proprietary data without risking compliance or security breaches. The Private Bank advisors specifically struggled with preparing for client meetings, sifting through research reports, and creating tailored recommendations amid regulatory scrutiny and data silos, hindering productivity and client responsiveness in a competitive landscape.

Lösung

JPMorgan addressed these challenges by developing the LLM Suite, an internal suite of seven fine-tuned large language models (LLMs) powered by generative AI, integrated with secure data infrastructure. This platform enables advisors to draft reports, generate investment ideas, and summarize documents rapidly using proprietary data. A specialized tool, Connect Coach, was created for Private Bank advisors to assist in client preparation, idea generation, and research synthesis. The implementation emphasized governance, risk management, and employee training through AI competitions and 'learn-by-doing' approaches, ensuring safe scaling across the firm. LLM Suite rolled out progressively, starting with proofs-of-concept and expanding firm-wide.

Ergebnisse

  • Users reached: 140,000 employees
  • Use cases developed: 450+ proofs-of-concept
  • Financial upside: Up to $2 billion in AI value
  • Deployment speed: From pilot to 60K users in months
  • Advisor tools: Connect Coach for Private Bank
  • Firm-wide PoCs: Rigorous ROI measurement across 450 initiatives
Read case study →

American Eagle Outfitters

Apparel Retail

In the competitive apparel retail landscape, American Eagle Outfitters faced significant hurdles in fitting rooms, where customers crave styling advice, accurate sizing, and complementary item suggestions without waiting for overtaxed associates . Peak-hour staff shortages often resulted in frustrated shoppers abandoning carts, low try-on rates, and missed conversion opportunities, as traditional in-store experiences lagged behind personalized e-commerce . Early efforts like beacon technology in 2014 doubled fitting room entry odds but lacked depth in real-time personalization . Compounding this, data silos between online and offline hindered unified customer insights, making it tough to match items to individual style preferences, body types, or even skin tones dynamically. American Eagle needed a scalable solution to boost engagement and loyalty in flagship stores while experimenting with AI for broader impact .

Lösung

American Eagle partnered with Aila Technologies to deploy interactive fitting room kiosks powered by computer vision and machine learning, rolled out in 2019 at flagship locations in Boston, Las Vegas, and San Francisco . Customers scan garments via iOS devices, triggering CV algorithms to identify items and ML models—trained on purchase history and Google Cloud data—to suggest optimal sizes, colors, and outfit complements tailored to inferred style and preferences . Integrated with Google Cloud's ML capabilities, the system enables real-time recommendations, associate alerts for assistance, and seamless inventory checks, evolving from beacon lures to a full smart assistant . This experimental approach, championed by CMO Craig Brommers, fosters an AI culture for personalization at scale .

Ergebnisse

  • Double-digit conversion gains from AI personalization
  • 11% comparable sales growth for Aerie brand Q3 2025
  • 4% overall comparable sales increase Q3 2025
  • 29% EPS growth to $0.53 Q3 2025
  • Doubled fitting room try-on odds via early tech
  • Record Q3 revenue of $1.36B
Read case study →

Bank of America

Banking

Bank of America faced a high volume of routine customer inquiries, such as account balances, payments, and transaction histories, overwhelming traditional call centers and support channels. With millions of daily digital banking users, the bank struggled to provide 24/7 personalized financial advice at scale, leading to inefficiencies, longer wait times, and inconsistent service quality. Customers demanded proactive insights beyond basic queries, like spending patterns or financial recommendations, but human agents couldn't handle the sheer scale without escalating costs. Additionally, ensuring conversational naturalness in a regulated industry like banking posed challenges, including compliance with financial privacy laws, accurate interpretation of complex queries, and seamless integration into the mobile app without disrupting user experience. The bank needed to balance AI automation with human-like empathy to maintain trust and high satisfaction scores.

Lösung

Bank of America developed Erica, an in-house NLP-powered virtual assistant integrated directly into its mobile banking app, leveraging natural language processing and predictive analytics to handle queries conversationally. Erica acts as a gateway for self-service, processing routine tasks instantly while offering personalized insights, such as cash flow predictions or tailored advice, using client data securely. The solution evolved from a basic navigation tool to a sophisticated AI, incorporating generative AI elements for more natural interactions and escalating complex issues to human agents seamlessly. Built with a focus on in-house language models, it ensures control over data privacy and customization, driving enterprise-wide AI adoption while enhancing digital engagement.

Ergebnisse

  • 3+ billion total client interactions since 2018
  • Nearly 50 million unique users assisted
  • 58+ million interactions per month (2025)
  • 2 billion interactions reached by April 2024 (doubled from 1B in 18 months)
  • 42 million clients helped by 2024
  • 19% earnings spike linked to efficiency gains
Read case study →

Best Practices

Successful implementations follow proven patterns. Have a look at our tactical advice to get started.

Standardize the Prospect Snapshot Gemini Should Produce

Before you start prompting Gemini, define the exact structure of the prospect research summary you want for every contact. This gives the model a clear target and makes the output consistent across reps and accounts. Typical fields include: company overview, key products, target customers, recent news or trigger events, strategic initiatives, tools/tech stack, and potential challenges related to your solution.

Create a shared Google Doc or Sheet template that your team agrees on, then turn that structure into a Gemini prompt. Here is an example you can adapt:

System role: You are a B2B sales research assistant.
Task: Create a structured prospect snapshot for a sales rep.

Input you will receive:
- Company name
- Public website URL
- Prospect name and role (if available)

Instructions:
1. Scan the company's website, news, and other reputable web results.
2. Produce the following sections:
   - Company Summary (2-3 sentences)
   - Core Products/Services
   - Primary Customer Segments
   - Recent News & Trigger Events (last 6-12 months)
   - Strategic Initiatives or Themes (digitalization, expansion, cost-cutting, etc.)
   - Potential Challenges Relevant to <YOUR SOLUTION CATEGORY>
   - 3 Hypotheses: Why our solution could matter now
3. Use bullet points where helpful. Be factual and concise.
4. Do not invent facts. If unsure, say "Not found".

Expected outcome: reps receive a consistent, scannable snapshot within seconds, which they can use as the basis for their emails and call scripts.

Use Gemini in Gmail to Generate First-Touch Personalized Emails

Once you have a reliable prospect snapshot, connect it directly to email creation. With Gemini in Gmail, reps can paste the snapshot into the compose window and ask Gemini to draft a highly relevant first-touch message. Include instructions about tone, length and call-to-action.

Example workflow: the rep opens Gmail, starts a new email, inserts the prospect snapshot (or key sections), then prompts Gemini as follows:

You are a sales email assistant.
Using the following prospect snapshot, draft a concise first-touch email:

[PASTE PROSPECT SNAPSHOT HERE]

Write from the perspective of: <Your company and product one-liner>
Target persona: <Prospect role and seniority>

Constraints:
- 120-160 words
- 100% personalized to the company and role
- Start with a specific observation from their recent news or initiatives
- Avoid marketing buzzwords; be concrete
- End with a simple, low-friction CTA (15-minute call next week?)

Output:
- Subject line option A (personalized)
- Subject line option B (personalized)
- Email body

Expected outcome: reps can create tailored first-touch emails in under a minute, while still reviewing and adjusting the content before sending.

Create Call Prep Briefs in Google Docs with Gemini

Beyond email, you can use Gemini in Google Docs to generate structured call prep briefs from the same research. These briefs help reps prepare smarter discovery questions and anticipate objections based on the prospect’s context.

Example workflow: a rep opens a call prep template in Docs, inserts the prospect snapshot, and runs Gemini with a prompt like:

You are a sales strategist preparing a discovery call.
Based on the following prospect snapshot, create a call prep brief.

[PASTE PROSPECT SNAPSHOT]

Include:
1. Hypothesized priorities for this role and company (3-5 bullet points)
2. 6-8 tailored discovery questions
3. 3-4 likely objections and how we could address them
4. 2-3 short value stories that connect our solution to their context

Tone: practical, no jargon. Focus on questions that uncover real projects, budgets and timelines.

Expected outcome: shorter prep time per call, better-quality conversations, and a shared format that managers can coach against.

Automate List Enrichment and Prioritization in Google Sheets

Gemini can also help with lead scoring and prioritization using only public data and basic firmographics. Export a list of target accounts from your CRM into Google Sheets (company name, website, key contact role) and use Gemini to enrich each row with simple signals that indicate buying propensity or fit.

Example process: create a custom Gemini function or use the sidebar to run this type of prompt per row:

You are assisting with account prioritization.
Given this company and its website, analyze public information and answer:

Company: <company name>
Website: <URL>

Output as JSON with these fields:
- industry
- approximate company size (small, mid, enterprise)
- evidence of digital/AI initiatives (yes/no + short note)
- evidence of expansion, new products, or new markets (yes/no + note)
- potential trigger event found (text or "none")
- fit_score: 1-10 (how well they match our ICP, based on criteria..)
- notes_for_rep: 2-3 bullets

Use only information that can be reasonably inferred from public sources.

Expected outcome: your list becomes prioritized by fit and recent activity, guiding reps toward the most promising accounts first.

Build Reusable Prompt Snippets and Playbooks for the Team

To avoid every rep reinventing the wheel, turn effective Gemini prompts into standardized playbooks. Store them in a shared Google Doc or internal wiki, grouped by use case: research, first-touch email, follow-up, call prep, proposal tailoring, and so on.

For each snippet, include: the prompt, a short explanation of when to use it, and 1–2 example outputs (sanitized). Encourage reps to add variations that work well in their territory or segment. Over time, this becomes a living library of sales-ready AI workflows that new team members can adopt quickly.

Example follow-up prompt snippet:

You are a sales email assistant.
Draft a second-touch follow-up email for this prospect.

Context:
- Original email: [PASTE]
- Prospect snapshot: [PASTE]
- No response yet after 5 business days.

Instructions:
- 70-110 words
- Reference one new, specific detail from their company (news, initiatives)
- Add one short customer outcome relevant to their context
- Offer 2 precise time slots next week for a call.

Expected outcome: faster onboarding, more consistent use of Gemini across the team, and measurable improvements in reply rates due to better, shared prompting practices.

Track Performance Metrics and Feed Results Back into Prompts

To make AI-driven prospect research a real growth lever, you need a feedback loop. Track key metrics: research time per contact, number of personalized touches per rep per day, reply and meeting-booked rates by template or prompt version, and average deal size for AI-enhanced outreach vs. control.

On a recurring basis (e.g. every month), review what worked: which hooks, structures or tones get the highest replies? Adjust your Gemini prompts accordingly. For example, if short, problem-focused emails outperform long case-study emails, bake that into the constraints you give Gemini. This is where Reruption’s engineering mindset is valuable: we treat prompts, templates and workflows as an evolving product, not a one-off exercise.

Expected outcomes when implemented well: 30–50% reduction in time spent on manual prospect research, 2–3x increase in personalized outbound volume per rep, and realistic 20–40% improvements in reply rates for targeted segments, depending on baseline quality and list health.

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Frequently Asked Questions

Gemini can scan public web results, company sites, news pages and professional profiles in seconds and turn them into a structured prospect snapshot. Instead of a rep spending 10–15 minutes per account on Google and LinkedIn, Gemini produces a concise summary: what the company does, recent initiatives, trigger events, and hypotheses on where your solution might fit.

Reps then use that snapshot directly in Gmail or Google Docs to generate personalized emails and call prep. It doesn’t remove the rep’s judgment, but it removes 70–90% of the manual information hunting that slows down outreach today.

You don’t need a full data science team to start. At minimum, you need: access to Gemini in Google Workspace, a sales or revenue operations person who understands your ICP and processes, and someone with basic prompt engineering skills (often a technically inclined marketer or sales ops specialist).

Reruption typically helps clients by designing the prospect snapshot structure, crafting and testing prompts, and wiring them into Gmail, Docs and Sheets. Over time, we enable internal champions to own and evolve these workflows, so your team can adjust prompts and templates without external support.

For a focused use case like automating manual prospect research, you can see tangible time savings within a few weeks. A typical timeline looks like this: 1–2 weeks to define the snapshot structure and initial prompts, 2–4 weeks of pilot with a small rep group, and another 2–4 weeks to refine prompts based on reply data and user feedback.

In many organizations, reps report immediate time reductions after the first training session, because Gemini can already produce usable research summaries and draft personalized emails. More advanced optimizations (like consistent uplift in reply rates) emerge once you iterate on prompts and templates based on real performance data.

The direct cost of Gemini is typically a workspace or API-related subscription, which is modest compared to sales headcount costs. ROI comes from three main levers: reduced research time per contact, higher outreach volume per rep, and improved response and meeting-booked rates because outreach is more relevant.

As a reference point, if a rep saves even 30 minutes per day on prospect research and redirects that time into additional high-quality touches, the productivity gain compounds quickly across a team. Reruption helps quantify this during pilots by measuring baseline metrics and comparing them to AI-assisted workflows, so the business case is grounded in your actual numbers, not generic benchmarks.

Reruption supports organizations end-to-end, from idea to working solution. With our AI PoC offering (9,900€), we can rapidly validate whether a Gemini-based prospect research and personalization workflow works with your data, segments and tools. You get a functioning prototype, performance metrics, and a concrete roadmap for rollout.

Beyond the PoC, our Co-Preneur approach means we embed alongside your team: defining the prospect snapshot, designing prompts, integrating Gemini into Google Workspace and your CRM, and training reps to use the system effectively. We don’t stop at slides; we ship real workflows that your sales organization can run every day and evolve over time.

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