The Challenge: Generic Campaign Targeting

Most marketing teams are under pressure to deliver pipeline, fast. The easiest way to scale is to broaden targeting: add more interests, expand geo, relax exclusions, reuse the same messaging across segments. The result is generic campaign targeting: large audiences, one-size-fits-all ads, and dashboards full of impressions that don’t turn into qualified leads.

Traditional approaches rely on rough personas, gut feeling, and last year’s performance slides. Media agencies optimize towards click-through rate or cost per click, not lead quality. Internal teams rarely have the time or tooling to continuously test dozens of hypotheses about segments, value propositions, and channels. As a result, the same generic campaigns keep running because “they’ve always worked reasonably well,” even though they’re slowly decaying.

The business impact is significant. Broad targeting burns media budget on low-intent audiences, inflates cost per qualified lead, and clogs sales with unqualified MQLs. This creates friction between marketing and sales, makes it hard to scale profitable acquisition, and leaves room for competitors who are more precise with their data and messaging. Over time, generic campaigns become a hidden tax on growth: you spend more, learn less, and move slower.

The good news: this problem is solvable. With modern AI tools like ChatGPT, you can mine your own data for patterns, design granular segments, and generate tailored messaging at scale—without tripling your team size. At Reruption, we’ve seen how AI-powered workflows can transform vague campaigns into precise, learning systems. In the rest of this page, you’ll find practical guidance on how to use ChatGPT to escape generic targeting and build campaigns that consistently attract the right leads.

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Our Assessment

A strategic assessment of the challenge and high-level tips how to tackle it.

From Reruption’s work building AI-first capabilities inside organisations, we see the same pattern again and again: marketing teams have the data to avoid generic campaigns, but not the capacity to analyse it deeply or translate insights into targeted messaging. ChatGPT changes this equation by acting as an always-on strategist, analyst, and copy partner that can quickly turn historical campaign data and audience attributes into concrete segmentation and messaging ideas.

Start with Lead Quality, Not Click Volume

Before you bring in ChatGPT for campaign targeting, align your team on what “good” looks like. If success is defined as clicks and impressions, AI will simply help you generate better click-bait. You need to anchor the work in lead quality and downstream revenue so ChatGPT can optimise towards what actually matters.

Strategically, this means mapping your funnel: which channels and messages historically led to opportunities, not just form fills? Which segments have strong win rates and healthy deal sizes? Feed these patterns into ChatGPT so it can propose segments and angles aligned with revenue, not vanity metrics. This shift in mindset is essential for avoiding another layer of sophisticated but still generic campaigns.

Treat ChatGPT as a Hypothesis Engine, Not an Oracle

Many teams either over-trust or under-use AI. The strategic sweet spot is to treat ChatGPT as a hypothesis generator: it surfaces segmentation ideas, audience pains, and messaging angles that you wouldn’t have time to explore manually. Your role is to validate, select, and test them.

Set expectations internally that ChatGPT will produce structured hypotheses—e.g. “Ops leaders in mid-market companies, focused on process automation, are likely to respond to ROI and risk reduction messaging on LinkedIn.” You then design experiments to prove or disprove these ideas. This mindset prevents blind automation and keeps human judgment at the centre of your targeting strategy.

Ensure Data Readiness and Guardrails

ChatGPT is only as useful as the context and data you give it. Strategically, you need clarity on which data you can safely share (anonymised performance data, audience attributes, CRM aggregates) and which should stay within secure internal systems. Define guardrails: no direct PII, clear anonymisation, and well-structured summaries of performance data.

At the same time, think about how to standardise data exports so marketing can repeatedly feed ChatGPT with comparable inputs—e.g. a monthly export of campaign metrics by segment, channel, and creative angle. This allows ChatGPT to spot trends over time instead of reacting to one-off snapshots, and it reduces the operational risk of ad-hoc, manual workflows.

Prepare the Team to Work with AI, Not Around It

Introducing ChatGPT into marketing targeting is as much an organisational change as it is a technical one. Strategically, you need to decide who “owns” AI-assisted targeting: performance marketers, marketing ops, or a dedicated growth team. Without ownership, experiments stay in slide decks instead of becoming part of how campaigns are built every week.

Invest in lightweight enablement: shared prompt libraries, example workflows, and simple rules like “no new campaign goes live without at least two AI-generated segmentation hypotheses tested against the default.” This makes AI a standard part of the process rather than a side project used by a single enthusiastic marketer.

Mitigate Risk with Controlled Pilots and Clear Metrics

To avoid disruption to core revenue streams, don’t flip all campaigns to AI-designed targeting at once. Instead, run controlled pilots: choose a single region, product, or channel and compare AI-informed segments and messaging against your current best performers.

Define success metrics upfront—e.g. cost per qualified lead, opportunity rate, reply rate for outbound—and give the pilot a fixed time window. This limits downside risk, builds internal confidence with concrete numbers, and creates a blueprint you can scale. Reruption’s AI PoC approach is built exactly around this logic: a bounded experiment that proves real-world impact before broad rollout.

Used thoughtfully, ChatGPT can turn generic campaign targeting into a disciplined, data-informed testing engine that continuously refines who you speak to, what you say, and where you say it. The organisations that win are those that combine AI’s pattern-finding and generation power with clear business KPIs and tight execution. At Reruption, we specialise in embedding these AI workflows directly into your marketing stack and routines, from first PoC to scaled operations—if you want to explore what this could look like in your context, we’re happy to discuss concrete next steps.

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Real-World Case Studies

From Healthcare to News Media: Learn how companies successfully use ChatGPT.

AstraZeneca

Healthcare

In the highly regulated pharmaceutical industry, AstraZeneca faced immense pressure to accelerate drug discovery and clinical trials, which traditionally take 10-15 years and cost billions, with low success rates of under 10%. Data silos, stringent compliance requirements (e.g., FDA regulations), and manual knowledge work hindered efficiency across R&D and business units. Researchers struggled with analyzing vast datasets from 3D imaging, literature reviews, and protocol drafting, leading to delays in bringing therapies to patients. Scaling AI was complicated by data privacy concerns, integration into legacy systems, and ensuring AI outputs were reliable in a high-stakes environment. Without rapid adoption, AstraZeneca risked falling behind competitors leveraging AI for faster innovation toward 2030 ambitions of novel medicines.

Lösung

AstraZeneca launched an enterprise-wide generative AI strategy, deploying ChatGPT Enterprise customized for pharma workflows. This included AI assistants for 3D molecular imaging analysis, automated clinical trial protocol drafting, and knowledge synthesis from scientific literature. They partnered with OpenAI for secure, scalable LLMs and invested in training: ~12,000 employees across R&D and functions completed GenAI programs by mid-2025. Infrastructure upgrades, like AMD Instinct MI300X GPUs, optimized model training. Governance frameworks ensured compliance, with human-in-loop validation for critical tasks. Rollout phased from pilots in 2023-2024 to full scaling in 2025, focusing on R&D acceleration via GenAI for molecule design and real-world evidence analysis.

Ergebnisse

  • ~12,000 employees trained on generative AI by mid-2025
  • 85-93% of staff reported productivity gains
  • 80% of medical writers found AI protocol drafts useful
  • Significant reduction in life sciences model training time via MI300X GPUs
  • High AI maturity ranking per IMD Index (top global)
  • GenAI enabling faster trial design and dose selection
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AT&T

Telecommunications

As a leading telecom operator, AT&T manages one of the world's largest and most complex networks, spanning millions of cell sites, fiber optics, and 5G infrastructure. The primary challenges included inefficient network planning and optimization, such as determining optimal cell site placement and spectrum acquisition amid exploding data demands from 5G rollout and IoT growth. Traditional methods relied on manual analysis, leading to suboptimal resource allocation and higher capital expenditures. Additionally, reactive network maintenance caused frequent outages, with anomaly detection lagging behind real-time needs. Detecting and fixing issues proactively was critical to minimize downtime, but vast data volumes from network sensors overwhelmed legacy systems. This resulted in increased operational costs, customer dissatisfaction, and delayed 5G deployment. AT&T needed scalable AI to predict failures, automate healing, and forecast demand accurately.

Lösung

AT&T integrated machine learning and predictive analytics through its AT&T Labs, developing models for network design including spectrum refarming and cell site optimization. AI algorithms analyze geospatial data, traffic patterns, and historical performance to recommend ideal tower locations, reducing build costs. For operations, anomaly detection and self-healing systems use predictive models on NFV (Network Function Virtualization) to forecast failures and automate fixes, like rerouting traffic. Causal AI extends beyond correlations for root-cause analysis in churn and network issues. Implementation involved edge-to-edge intelligence, deploying AI across 100,000+ engineers' workflows.

Ergebnisse

  • Billions of dollars saved in network optimization costs
  • 20-30% improvement in network utilization and efficiency
  • Significant reduction in truck rolls and manual interventions
  • Proactive detection of anomalies preventing major outages
  • Optimized cell site placement reducing CapEx by millions
  • Enhanced 5G forecasting accuracy by up to 40%
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Airbus

Aerospace

In aircraft design, computational fluid dynamics (CFD) simulations are essential for predicting airflow around wings, fuselages, and novel configurations critical to fuel efficiency and emissions reduction. However, traditional high-fidelity RANS solvers require hours to days per run on supercomputers, limiting engineers to just a few dozen iterations per design cycle and stifling innovation for next-gen hydrogen-powered aircraft like ZEROe. This computational bottleneck was particularly acute amid Airbus' push for decarbonized aviation by 2035, where complex geometries demand exhaustive exploration to optimize lift-drag ratios while minimizing weight. Collaborations with DLR and ONERA highlighted the need for faster tools, as manual tuning couldn't scale to test thousands of variants needed for laminar flow or blended-wing-body concepts.

Lösung

Machine learning surrogate models, including physics-informed neural networks (PINNs), were trained on vast CFD datasets to emulate full simulations in milliseconds. Airbus integrated these into a generative design pipeline, where AI predicts pressure fields, velocities, and forces, enforcing Navier-Stokes physics via hybrid loss functions for accuracy. Development involved curating millions of simulation snapshots from legacy runs, GPU-accelerated training, and iterative fine-tuning with experimental wind-tunnel data. This enabled rapid iteration: AI screens designs, high-fidelity CFD verifies top candidates, slashing overall compute by orders of magnitude while maintaining <5% error on key metrics.

Ergebnisse

  • Simulation time: 1 hour → 30 ms (120,000x speedup)
  • Design iterations: +10,000 per cycle in same timeframe
  • Prediction accuracy: 95%+ for lift/drag coefficients
  • 50% reduction in design phase timeline
  • 30-40% fewer high-fidelity CFD runs required
  • Fuel burn optimization: up to 5% improvement in predictions
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Amazon

Retail

In the vast e-commerce landscape, online shoppers face significant hurdles in product discovery and decision-making. With millions of products available, customers often struggle to find items matching their specific needs, compare options, or get quick answers to nuanced questions about features, compatibility, and usage. Traditional search bars and static listings fall short, leading to shopping cart abandonment rates as high as 70% industry-wide and prolonged decision times that frustrate users. Amazon, serving over 300 million active customers, encountered amplified challenges during peak events like Prime Day, where query volumes spiked dramatically. Shoppers demanded personalized, conversational assistance akin to in-store help, but scaling human support was impossible. Issues included handling complex, multi-turn queries, integrating real-time inventory and pricing data, and ensuring recommendations complied with safety and accuracy standards amid a $500B+ catalog.

Lösung

Amazon developed Rufus, a generative AI-powered conversational shopping assistant embedded in the Amazon Shopping app and desktop. Rufus leverages a custom-built large language model (LLM) fine-tuned on Amazon's product catalog, customer reviews, and web data, enabling natural, multi-turn conversations to answer questions, compare products, and provide tailored recommendations. Powered by Amazon Bedrock for scalability and AWS Trainium/Inferentia chips for efficient inference, Rufus scales to millions of sessions without latency issues. It incorporates agentic capabilities for tasks like cart addition, price tracking, and deal hunting, overcoming prior limitations in personalization by accessing user history and preferences securely. Implementation involved iterative testing, starting with beta in February 2024, expanding to all US users by September, and global rollouts, addressing hallucination risks through grounding techniques and human-in-loop safeguards.

Ergebnisse

  • 60% higher purchase completion rate for Rufus users
  • $10B projected additional sales from Rufus
  • 250M+ customers used Rufus in 2025
  • Monthly active users up 140% YoY
  • Interactions surged 210% YoY
  • Black Friday sales sessions +100% with Rufus
  • 149% jump in Rufus users recently
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American Eagle Outfitters

Apparel Retail

In the competitive apparel retail landscape, American Eagle Outfitters faced significant hurdles in fitting rooms, where customers crave styling advice, accurate sizing, and complementary item suggestions without waiting for overtaxed associates . Peak-hour staff shortages often resulted in frustrated shoppers abandoning carts, low try-on rates, and missed conversion opportunities, as traditional in-store experiences lagged behind personalized e-commerce . Early efforts like beacon technology in 2014 doubled fitting room entry odds but lacked depth in real-time personalization . Compounding this, data silos between online and offline hindered unified customer insights, making it tough to match items to individual style preferences, body types, or even skin tones dynamically. American Eagle needed a scalable solution to boost engagement and loyalty in flagship stores while experimenting with AI for broader impact .

Lösung

American Eagle partnered with Aila Technologies to deploy interactive fitting room kiosks powered by computer vision and machine learning, rolled out in 2019 at flagship locations in Boston, Las Vegas, and San Francisco . Customers scan garments via iOS devices, triggering CV algorithms to identify items and ML models—trained on purchase history and Google Cloud data—to suggest optimal sizes, colors, and outfit complements tailored to inferred style and preferences . Integrated with Google Cloud's ML capabilities, the system enables real-time recommendations, associate alerts for assistance, and seamless inventory checks, evolving from beacon lures to a full smart assistant . This experimental approach, championed by CMO Craig Brommers, fosters an AI culture for personalization at scale .

Ergebnisse

  • Double-digit conversion gains from AI personalization
  • 11% comparable sales growth for Aerie brand Q3 2025
  • 4% overall comparable sales increase Q3 2025
  • 29% EPS growth to $0.53 Q3 2025
  • Doubled fitting room try-on odds via early tech
  • Record Q3 revenue of $1.36B
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Best Practices

Successful implementations follow proven patterns. Have a look at our tactical advice to get started.

Turn Historical Campaign Data into Segmentation Insights

Start by exporting recent performance data from your ad platforms and CRM: campaigns, ad sets, targeting criteria, basic audience attributes, and lead quality indicators (e.g. opportunity created, SQL, win). Aggregate and anonymise this data so it’s safe to share with ChatGPT.

Then use ChatGPT to identify patterns that humans rarely have time to explore: combinations of industry, role, company size, creative angle, and channel that correlate with higher-quality leads. A structured prompt helps keep the analysis focused on business value, not vanity metrics.

Act as a B2B performance marketing analyst.

You get anonymised campaign data with these fields:
- Channel (LinkedIn, Meta, Google Search, etc.)
- Audience attributes (seniority, function, company size, region)
- Targeting description
- Message angle (pain-based, ROI, product feature, etc.)
- CPC, CTR, CPL
- % of leads that became Opportunities
- % of Opportunities that became Won deals

Tasks:
1. Identify 3-5 audience segments that generate above-average revenue per lead.
2. For each, describe their likely pain points and decision drivers.
3. Recommend specific targeting criteria by channel to reach them.
4. Suggest what we should STOP doing (segments/angles underperforming on revenue).

Expected outcome: a shortlist of high-value segments and targeting criteria anchored in downstream revenue, which you can turn into new or refined campaigns.

Generate Precise Targeting Profiles and Exclusion Rules

Once you know your best-performing audiences, ask ChatGPT to turn them into precise, channel-ready targeting blueprints, including exclusion rules to avoid low-intent traffic. This helps you move away from broad, fuzzy personas towards concrete, testable profiles.

Provide ChatGPT with your ICP description, key qualifiers (e.g. tech stack, team size, maturity), and examples of bad-fit leads. Then generate structured targeting guidance per channel.

You are helping refine our B2B campaign targeting.

Context:
- Ideal customer: [short ICP description]
- Good-fit examples: [2-3 brief descriptions of real customers]
- Bad-fit examples: [types of leads we DON'T want]

Tasks:
1. Create 3-4 precise audience profiles for paid campaigns.
2. For each profile, define:
   - Company attributes
   - Role/seniority
   - Likely triggers to enter the market
   - Inclusion criteria (interests, job titles, firmographics)
   - Exclusion criteria (what to filter out)
3. Output results as a table, ready to implement in LinkedIn Ads and Meta Ads.

Expected outcome: implementable targeting specs that your media team can plug directly into platforms, reducing waste on low-fit audiences.

Use ChatGPT to Create Messaging Variants by Segment

To escape one-size-fits-all copy, use ChatGPT to generate tailored messaging for each priority segment. Feed it your value proposition, proof points, and segment definitions, and ask for multiple variants per segment and per stage of the funnel.

Keep prompts explicit about tone, outcome, and constraints (character limits, compliance notes). This lets you build structured A/B or multivariate tests targeted at specific pain points.

Act as a senior B2B copywriter.

Context:
- Product: [1-2 sentence description]
- Core value proposition: [bullet list]
- Segment A: [description]
- Segment B: [description]
- Compliance constraints: [e.g. no hard ROI promises]

Tasks:
1. For each segment, write 3 ad headlines (max 60 chars) and 3 primary texts (max 150 chars).
2. Make the differences between variants clear by focusing on:
   - Pain-based angle
   - Outcome-based angle
   - Risk/mitigation angle
3. Suggest 2 landing page hero messages per segment to match the ads.

Expected outcome: a bank of segment-specific messages ready for testing, replacing generic “one message for all” campaigns.

Design and Prioritise Targeting Experiments

ChatGPT can help you move from random tweaks to a systematic experiment roadmap. Instead of sporadic tests, you define clear hypotheses and an order of operations: which segments, messages, and channels to test first based on expected impact.

Share your constraints (budget, team capacity, risk tolerance) and let ChatGPT propose a simple, prioritised plan with estimated timelines and KPIs.

You are a growth lead planning targeting experiments.

Context:
- Monthly paid media budget: [amount]
- Channels: LinkedIn, Meta, Google Search
- Team bandwidth: [e.g. can launch 3 new tests per month]
- Current best-performing segment: [summary]
- New segments we want to explore: [list]

Tasks:
1. Propose 6-8 specific experiments to improve lead quality (not just CTR).
2. For each experiment, define:
   - Hypothesis
   - Audience/segment
   - Message angle
   - Channel and format
   - Success metrics (CPL, SQO rate, etc.)
3. Prioritise experiments using ICE (Impact, Confidence, Effort) scoring.
4. Suggest a 12-week rollout plan.

Expected outcome: a clear testing plan that systematically replaces generic targeting with validated, high-performing segments.

Build Internal Prompt Libraries and Guardrails

To make ChatGPT a repeatable part of your targeting process, turn your best prompts and workflows into a shared library. This avoids every marketer reinventing the wheel and reduces the risk of off-brand or non-compliant outputs.

Document: standard analysis prompts (for segmentation and performance reviews), messaging prompts per segment, and constraints (terms to avoid, claims that require legal approval, tone guidelines). Store them in your existing documentation or a simple internal portal.

Template: Campaign Targeting Analysis Prompt

Goal: Identify high-quality segments from last month's campaigns.

Required inputs:
- Exported performance data (format...)
- Definition of a "qualified lead" for this funnel
- Notes on any major changes (budget shifts, new creatives)

Standard instructions for ChatGPT:
- Focus on SQLs, Opportunities, and Won, not just clicks
- Highlight segments to increase spend on
- Highlight segments to phase out or narrow
- Output in tables and bullet points

Expected outcome: faster, safer adoption of AI in marketing, with consistent quality across team members.

Close the Loop with CRM Feedback and KPIs

Finally, make sure your ChatGPT-driven targeting learns from what happens after the click. Even if you can’t fully integrate systems yet, you can periodically export CRM data (anonymised and aggregated) to show which segments and campaigns produced real opportunities and revenue.

Schedule a recurring workflow: marketing ops or RevOps exports key funnel data monthly; a marketer runs a standardised analysis prompt with ChatGPT; findings are translated into changes in targeting, budgets, and messaging for the next cycle.

Expected outcomes: Over 8–16 weeks, teams that adopt these practices typically see clearer segmentation, reduced waste on broad audiences, and more alignment between marketing and sales. In many environments, you can realistically aim for 15–30% improvement in cost per qualified lead and a measurable increase in opportunity rate from paid campaigns—assuming disciplined testing and feedback, not just one-off AI experiments.

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Frequently Asked Questions

ChatGPT helps you analyse patterns and generate hypotheses much faster than manual work. Instead of broad, guess-based segments, you can feed ChatGPT anonymised campaign and CRM data and ask it to identify which combinations of audience attributes, channels, and messages correlate with higher-quality leads.

It then generates concrete segment definitions, targeting criteria, and tailored messaging angles. You still validate and test these ideas in your ad platforms, but ChatGPT massively increases the number and quality of hypotheses you can explore—so you move away from one-size-fits-all campaigns.

You don’t need a data science team to start. Practically, you need three things:

  • A marketer or marketing ops person who can export basic campaign and CRM data (even as spreadsheets).
  • Someone who understands your ICP and funnel metrics to brief ChatGPT correctly.
  • Access to ChatGPT (ideally with advanced features) and clear internal guidelines on what data can be shared.

Reruption typically works with existing performance marketing teams, helping them design data exports, build robust prompts, and integrate AI workflows into their normal campaign planning. Over time, we can help your team run this independently.

Timelines depend on your traffic volume and testing discipline, but most teams can see early signals within one to two campaign cycles. If you’re running always-on campaigns, you can usually launch AI-informed tests within 2–4 weeks and start seeing directional results on cost per qualified lead and opportunity rate shortly after.

Meaningful, stable improvements—such as a 15–30% CPL reduction or a noticeable uplift in SQL or opportunity conversion—typically require 8–16 weeks of structured experiments and iteration. The key is to treat ChatGPT as part of a systematic testing program, not a one-time optimisation pass.

Yes, when used correctly ChatGPT is highly cost-effective. You’re not replacing media buying expertise; you’re augmenting it. Instead of hiring additional analysts or outsourcing more work to agencies, your existing team can use ChatGPT to:

  • Analyse more data in less time
  • Generate many more segment and messaging ideas
  • Systematically document and reuse what works

The primary cost is time to set up workflows and prompts. Once in place, the marginal cost per additional analysis or creative batch is very low. The ROI comes from reduced wasted spend on broad audiences and higher conversion from the same or slightly higher budget.

Reruption works as a Co-Preneur embedded in your organisation—we don’t just advise, we build. For generic campaign targeting, we typically start with our AI PoC offering (9.900€) to prove that AI-driven segmentation and messaging can actually improve your lead quality in your real environment.

In the PoC, we define the use case (e.g. improving cost per qualified lead for a key product), design data exports, build and refine ChatGPT workflows, and ship a working prototype: prompts, analysis templates, and example campaigns. We evaluate performance, then provide a production plan for scaling this into your regular marketing process.

Beyond the PoC, we help integrate these workflows into your stack and rituals—so your team can continuously use ChatGPT to avoid generic targeting and build sharper, more profitable campaigns without creating a parallel AI silo.

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