The Challenge: Inaccurate Cash Flow Projections

For many finance teams, cash flow forecasting is still a manual spreadsheet exercise. Collections, treasury and FP&A each keep their own views, while core models rely on high-level DSO, top‑down revenue curves and planned cost profiles. Real‑world payment behavior, seasonality, contract terms and customer‑specific patterns rarely make it into the forecast. The result is a gap between what the model says and what actually hits the bank account.

Traditional approaches struggle because they were built for stability, not volatility. A few Excel workbooks and basic ERP reports were enough when customer behavior was predictable and interest rates were low. Today, shifting payment terms, changing customer risk, subscription and usage models, and more complex global cash structures make that setup brittle. Even when teams try to improve accuracy, they hit the limits of manual analysis: there’s simply too much transactional data to process and too many drivers to consider.

The business impact is significant. Inaccurate cash flow projections lead to surprise liquidity gaps, unnecessary credit facilities, and higher funding costs. On the other side, idle cash sits on the balance sheet instead of funding growth, M&A or innovation. Boards get used to wide forecast bands, so finance loses credibility and is forced into reactive crisis management rather than proactive working‑capital optimization and scenario‑based planning.

This challenge is real, but it is solvable. Modern AI can digest millions of line items, learn payment patterns and simulate cash flow under different business scenarios in a way that humans and traditional tools simply cannot. At Reruption, we’ve helped organisations build AI‑first workflows around complex financial and operational data. The rest of this page walks through concrete ways to use ChatGPT to improve cash flow forecasting accuracy and how to make that shift safely inside your finance function.

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Our Assessment

A strategic assessment of the challenge and high-level tips how to tackle it.

From Reruption’s perspective, ChatGPT for cash flow forecasting is not about replacing your FP&A team or treasury models; it is about giving them an intelligent co‑pilot that understands historical payment behavior, contract structures and seasonality at scale. Based on our hands‑on work building AI solutions in complex, data‑rich environments, we see ChatGPT as a practical layer on top of your ERP and planning tools that helps finance move from static, assumption‑driven forecasts to dynamic, scenario‑based liquidity planning.

Anchor ChatGPT in Your Existing Planning Framework

The first strategic decision is where ChatGPT fits into your financial planning process. Treat it as an augmentation layer: it proposes cash‑flow curves, detects anomalies and explains drivers, while your existing FP&A and treasury teams remain the decision makers. That makes adoption easier and avoids resistance from stakeholders who fear a black box.

Map your current planning cycle – forecasts, reviews, board packs – and decide at which points an AI assistant adds the most value: for example, producing a first baseline forecast, stress‑testing key assumptions, or drafting commentary on variance drivers. This ensures ChatGPT supports your planning calendar instead of becoming yet another disconnected tool.

Design Around Data Reality, Not Data Ideals

Strategically, the success of AI‑driven cash flow projections depends less on perfect data warehouses and more on acknowledging your current data reality. Many finance teams postpone AI because master data is messy or systems are fragmented. That’s a mistake. ChatGPT can work effectively with exported ERP tables, CSV files and partial datasets, as long as they are prepared thoughtfully and constraints are clear.

Start by identifying a few high‑impact data sources: accounts receivable aging, historic payment dates, contract terms for key customers, and major recurring cost items. Clarify what is missing or unreliable and explicitly brief ChatGPT about these limitations. Strategically, this allows you to deliver value quickly while using early pilots to build the business case for more systematic data improvements.

Frame Cash Flow Forecasting as Scenario Work, Not Single‑Point Accuracy

Many organisations approach forecasting as a quest for a single “correct” number. With AI, a better strategic mindset is to think in scenarios and probabilities. ChatGPT is particularly strong at generating and explaining multiple scenarios: conservative, base and upside cases that reflect different assumptions around collections, sales pipelines, churn or supplier terms.

Define in advance which scenarios matter to your business: for example, “slow collections + flat sales”, “base case”, and “fast collections + growth”. Align leadership around these guardrails and use ChatGPT to quantify and narrate each scenario. This shift from point estimates to structured scenario planning makes finance a stronger partner in strategic decision‑making.

Prepare Your Team for an AI‑First Way of Working

Introducing ChatGPT into finance processes is as much about people as it is about technology. Analysts and controllers need to learn how to formulate good prompts, challenge AI‑generated outputs and integrate them into existing models. Without that, even the best AI setup will be underused or misused.

Invest in targeted enablement: short, hands‑on sessions where finance staff practice turning raw ERP exports into AI‑ready inputs, iterating prompts, and sanity‑checking ChatGPT’s projections against known historical patterns. Make it clear that the goal is not blind automation but augmented judgment. This builds confidence and reduces the perceived risk of using AI in financial planning.

Manage Risk with Clear Guardrails and Governance

Finally, using ChatGPT for financial planning requires clear governance. Define which data can be shared with external models, when an on‑premise or private deployment is required, and who signs off on AI‑assisted forecasts. Put simple rules in place: for example, every AI‑generated projection must be reconciled against a benchmark model and reviewed by a named owner.

From a strategic standpoint, this governance is not a blocker; it is an enabler. With well‑defined guardrails, finance leaders can confidently scale AI‑driven cash flow forecasting across entities and business units without fearing loss of control or compliance breaches. Reruption typically helps clients codify those rules early, so experimentation and risk management move forward together.

Used correctly, ChatGPT can turn inaccurate cash flow projections into transparent, scenario‑based forecasts that your leadership can actually rely on. It does not replace your FP&A team – it gives them leverage by surfacing patterns in payment behavior, stress‑testing assumptions and explaining variances in plain language. If you want to explore how this could look in your environment, Reruption can help you move from idea to working prototype quickly, validate the impact on your planning accuracy, and embed an AI‑first way of working in your finance function.

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Real-World Case Studies

From Healthcare to News Media: Learn how companies successfully use ChatGPT.

AstraZeneca

Healthcare

In the highly regulated pharmaceutical industry, AstraZeneca faced immense pressure to accelerate drug discovery and clinical trials, which traditionally take 10-15 years and cost billions, with low success rates of under 10%. Data silos, stringent compliance requirements (e.g., FDA regulations), and manual knowledge work hindered efficiency across R&D and business units. Researchers struggled with analyzing vast datasets from 3D imaging, literature reviews, and protocol drafting, leading to delays in bringing therapies to patients. Scaling AI was complicated by data privacy concerns, integration into legacy systems, and ensuring AI outputs were reliable in a high-stakes environment. Without rapid adoption, AstraZeneca risked falling behind competitors leveraging AI for faster innovation toward 2030 ambitions of novel medicines.

Lösung

AstraZeneca launched an enterprise-wide generative AI strategy, deploying ChatGPT Enterprise customized for pharma workflows. This included AI assistants for 3D molecular imaging analysis, automated clinical trial protocol drafting, and knowledge synthesis from scientific literature. They partnered with OpenAI for secure, scalable LLMs and invested in training: ~12,000 employees across R&D and functions completed GenAI programs by mid-2025. Infrastructure upgrades, like AMD Instinct MI300X GPUs, optimized model training. Governance frameworks ensured compliance, with human-in-loop validation for critical tasks. Rollout phased from pilots in 2023-2024 to full scaling in 2025, focusing on R&D acceleration via GenAI for molecule design and real-world evidence analysis.

Ergebnisse

  • ~12,000 employees trained on generative AI by mid-2025
  • 85-93% of staff reported productivity gains
  • 80% of medical writers found AI protocol drafts useful
  • Significant reduction in life sciences model training time via MI300X GPUs
  • High AI maturity ranking per IMD Index (top global)
  • GenAI enabling faster trial design and dose selection
Read case study →

AT&T

Telecommunications

As a leading telecom operator, AT&T manages one of the world's largest and most complex networks, spanning millions of cell sites, fiber optics, and 5G infrastructure. The primary challenges included inefficient network planning and optimization, such as determining optimal cell site placement and spectrum acquisition amid exploding data demands from 5G rollout and IoT growth. Traditional methods relied on manual analysis, leading to suboptimal resource allocation and higher capital expenditures. Additionally, reactive network maintenance caused frequent outages, with anomaly detection lagging behind real-time needs. Detecting and fixing issues proactively was critical to minimize downtime, but vast data volumes from network sensors overwhelmed legacy systems. This resulted in increased operational costs, customer dissatisfaction, and delayed 5G deployment. AT&T needed scalable AI to predict failures, automate healing, and forecast demand accurately.

Lösung

AT&T integrated machine learning and predictive analytics through its AT&T Labs, developing models for network design including spectrum refarming and cell site optimization. AI algorithms analyze geospatial data, traffic patterns, and historical performance to recommend ideal tower locations, reducing build costs. For operations, anomaly detection and self-healing systems use predictive models on NFV (Network Function Virtualization) to forecast failures and automate fixes, like rerouting traffic. Causal AI extends beyond correlations for root-cause analysis in churn and network issues. Implementation involved edge-to-edge intelligence, deploying AI across 100,000+ engineers' workflows.

Ergebnisse

  • Billions of dollars saved in network optimization costs
  • 20-30% improvement in network utilization and efficiency
  • Significant reduction in truck rolls and manual interventions
  • Proactive detection of anomalies preventing major outages
  • Optimized cell site placement reducing CapEx by millions
  • Enhanced 5G forecasting accuracy by up to 40%
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Airbus

Aerospace

In aircraft design, computational fluid dynamics (CFD) simulations are essential for predicting airflow around wings, fuselages, and novel configurations critical to fuel efficiency and emissions reduction. However, traditional high-fidelity RANS solvers require hours to days per run on supercomputers, limiting engineers to just a few dozen iterations per design cycle and stifling innovation for next-gen hydrogen-powered aircraft like ZEROe. This computational bottleneck was particularly acute amid Airbus' push for decarbonized aviation by 2035, where complex geometries demand exhaustive exploration to optimize lift-drag ratios while minimizing weight. Collaborations with DLR and ONERA highlighted the need for faster tools, as manual tuning couldn't scale to test thousands of variants needed for laminar flow or blended-wing-body concepts.

Lösung

Machine learning surrogate models, including physics-informed neural networks (PINNs), were trained on vast CFD datasets to emulate full simulations in milliseconds. Airbus integrated these into a generative design pipeline, where AI predicts pressure fields, velocities, and forces, enforcing Navier-Stokes physics via hybrid loss functions for accuracy. Development involved curating millions of simulation snapshots from legacy runs, GPU-accelerated training, and iterative fine-tuning with experimental wind-tunnel data. This enabled rapid iteration: AI screens designs, high-fidelity CFD verifies top candidates, slashing overall compute by orders of magnitude while maintaining <5% error on key metrics.

Ergebnisse

  • Simulation time: 1 hour → 30 ms (120,000x speedup)
  • Design iterations: +10,000 per cycle in same timeframe
  • Prediction accuracy: 95%+ for lift/drag coefficients
  • 50% reduction in design phase timeline
  • 30-40% fewer high-fidelity CFD runs required
  • Fuel burn optimization: up to 5% improvement in predictions
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Amazon

Retail

In the vast e-commerce landscape, online shoppers face significant hurdles in product discovery and decision-making. With millions of products available, customers often struggle to find items matching their specific needs, compare options, or get quick answers to nuanced questions about features, compatibility, and usage. Traditional search bars and static listings fall short, leading to shopping cart abandonment rates as high as 70% industry-wide and prolonged decision times that frustrate users. Amazon, serving over 300 million active customers, encountered amplified challenges during peak events like Prime Day, where query volumes spiked dramatically. Shoppers demanded personalized, conversational assistance akin to in-store help, but scaling human support was impossible. Issues included handling complex, multi-turn queries, integrating real-time inventory and pricing data, and ensuring recommendations complied with safety and accuracy standards amid a $500B+ catalog.

Lösung

Amazon developed Rufus, a generative AI-powered conversational shopping assistant embedded in the Amazon Shopping app and desktop. Rufus leverages a custom-built large language model (LLM) fine-tuned on Amazon's product catalog, customer reviews, and web data, enabling natural, multi-turn conversations to answer questions, compare products, and provide tailored recommendations. Powered by Amazon Bedrock for scalability and AWS Trainium/Inferentia chips for efficient inference, Rufus scales to millions of sessions without latency issues. It incorporates agentic capabilities for tasks like cart addition, price tracking, and deal hunting, overcoming prior limitations in personalization by accessing user history and preferences securely. Implementation involved iterative testing, starting with beta in February 2024, expanding to all US users by September, and global rollouts, addressing hallucination risks through grounding techniques and human-in-loop safeguards.

Ergebnisse

  • 60% higher purchase completion rate for Rufus users
  • $10B projected additional sales from Rufus
  • 250M+ customers used Rufus in 2025
  • Monthly active users up 140% YoY
  • Interactions surged 210% YoY
  • Black Friday sales sessions +100% with Rufus
  • 149% jump in Rufus users recently
Read case study →

American Eagle Outfitters

Apparel Retail

In the competitive apparel retail landscape, American Eagle Outfitters faced significant hurdles in fitting rooms, where customers crave styling advice, accurate sizing, and complementary item suggestions without waiting for overtaxed associates . Peak-hour staff shortages often resulted in frustrated shoppers abandoning carts, low try-on rates, and missed conversion opportunities, as traditional in-store experiences lagged behind personalized e-commerce . Early efforts like beacon technology in 2014 doubled fitting room entry odds but lacked depth in real-time personalization . Compounding this, data silos between online and offline hindered unified customer insights, making it tough to match items to individual style preferences, body types, or even skin tones dynamically. American Eagle needed a scalable solution to boost engagement and loyalty in flagship stores while experimenting with AI for broader impact .

Lösung

American Eagle partnered with Aila Technologies to deploy interactive fitting room kiosks powered by computer vision and machine learning, rolled out in 2019 at flagship locations in Boston, Las Vegas, and San Francisco . Customers scan garments via iOS devices, triggering CV algorithms to identify items and ML models—trained on purchase history and Google Cloud data—to suggest optimal sizes, colors, and outfit complements tailored to inferred style and preferences . Integrated with Google Cloud's ML capabilities, the system enables real-time recommendations, associate alerts for assistance, and seamless inventory checks, evolving from beacon lures to a full smart assistant . This experimental approach, championed by CMO Craig Brommers, fosters an AI culture for personalization at scale .

Ergebnisse

  • Double-digit conversion gains from AI personalization
  • 11% comparable sales growth for Aerie brand Q3 2025
  • 4% overall comparable sales increase Q3 2025
  • 29% EPS growth to $0.53 Q3 2025
  • Doubled fitting room try-on odds via early tech
  • Record Q3 revenue of $1.36B
Read case study →

Best Practices

Successful implementations follow proven patterns. Have a look at our tactical advice to get started.

Build a Structured Cash Flow Dataset for ChatGPT

Before asking ChatGPT to improve your cash flow forecasting, prepare a clean, structured dataset. Export key tables from your ERP or accounting system: invoice date, due date, actual payment date, customer ID, amount, currency, payment terms, and any relevant tags (region, business unit, product line). Even if you start with a limited time frame or subset of customers, ensure the data is consistent and well‑documented.

Then, give ChatGPT both the data and clear instructions. For early pilots, you can paste smaller datasets directly (or use file upload where available). For larger volumes, have ChatGPT first help you define the right aggregations in Excel or your BI tool, and then use those summaries as inputs to the model.

You are a financial planning assistant.
I will provide you with a table of historic invoices with the following columns:
- invoice_id
- customer_id
- invoice_date
- due_date
- payment_date
- amount
- payment_terms

1) Analyse typical payment delays by customer and by payment_terms.
2) Identify seasonality in cash inflows by month.
3) Summarise key findings that are relevant for improving cash flow projections.
Return your answer in structured bullet points and short paragraphs that finance stakeholders can use in a planning meeting.

This ensures ChatGPT has a robust picture of actual behavior, not just assumptions, and gives you a repeatable way to prepare data for future forecast runs.

Generate Scenario‑Based Cash Flow Projections from AR and Pipeline Data

Once you have a view on historic payment patterns, use ChatGPT to build scenario‑based cash flow projections from your accounts receivable aging and sales pipeline. Combine open invoices, expected new billings and known recurring costs, then ask ChatGPT to generate monthly or weekly cash inflow and outflow curves under different assumptions.

Provide clear scenario definitions and time horizons. Start with a core 3–6 month horizon where visibility is highest, then extend cautiously. Ask ChatGPT to highlight sensitivities – for example, what happens if collections are delayed by 10 days or if certain large customers pay late.

You are assisting with short-term cash flow forecasting.
Inputs:
- Table A: Open AR items with due_date, customer_id, amount, payment_terms
- Table B: Historic payment delay statistics by customer and payment_terms
- Table C: Expected new billings for the next 3 months by week
- Table D: Recurring monthly cost items (payroll, rent, subscriptions, etc.)

Tasks:
1) Create a base-case weekly cash flow forecast for the next 13 weeks.
2) Create a conservative scenario (payments delayed by 10 days vs. historic average).
3) Create an upside scenario (collections improve by 5 days vs. historic average).
4) Summarise the difference in minimum cash balance between the three scenarios.

Return results in structured tables I can copy into Excel, plus a short narrative summary.

This workflow quickly gives treasury and FP&A a richer picture of potential liquidity paths and the levers that matter most.

Use ChatGPT to Standardise Forecasting Templates and Excel Logic

In many finance teams, the logic for cash flow forecasting in Excel is scattered across personal workbooks. Use ChatGPT to centralise and standardise those formulas and templates. Describe your current approach, share sample formulas and ask the model to refactor them into a clean, documented template with clear driver inputs.

ChatGPT can also help you build a reusable forecasting prompt that any analyst can apply to new datasets. This reduces key‑person risk and ensures a consistent methodology across entities and periods.

You are an expert FP&A analyst.
We currently forecast cash inflows using manual formulas based on DSO and revenue.
Here is an example of our current Excel logic:
[PASTE SAMPLE FORMULAS AND LAYOUT]

1) Propose a cleaner template structure with separate sheets for:
   - Inputs (historic data, assumptions)
   - Calculations
   - Output (cash flow by week/month)
2) Rewrite the formulas to:
   - Use actual payment delays by customer segment instead of generic DSO
   - Make all key drivers adjustable in one assumptions table
3) Provide documentation text we can include in the Excel file explaining how to use and maintain the model.

The result is a more transparent, maintainable forecast model that new team members can understand and modify.

Automate Variance Explanations and Stakeholder Narratives

Beyond numbers, ChatGPT excels at turning data into clear explanations. Use it to automate cash flow variance analysis and management commentary. Provide actual vs. forecast cash flows, along with key drivers (collections speed, large one‑offs, FX, timing shifts), and ask ChatGPT to draft concise narratives for board or CFO updates.

This reduces time spent writing and aligning on messages, while giving stakeholders a consistent story across reports and meetings.

You are preparing cash flow variance commentary for the CFO.
Inputs:
- Table 1: Forecast vs. actual cash flows by month for the last 6 months
- Table 2: Key driver metrics (DSO, large customer payments, FX impacts, one-off items)

Tasks:
1) Identify the top 3 drivers of variance for each month.
2) Draft a concise explanation (3–5 sentences) for each month.
3) Draft a 1-page executive summary for the half-year, focusing on:
   - Patterns in collections behavior
   - Structural changes (pricing, terms, customer mix)
   - Risks and opportunities for the next 6 months.
Use clear business language without technical jargon.

Finance leaders can then review and adjust these drafts instead of starting from a blank page.

Embed ChatGPT into a Secure, Repeatable Finance Workflow

To move beyond experiments, design a repeatable AI‑assisted forecasting workflow. Define when data is extracted from your ERP, how it is transformed, and how it is passed to ChatGPT (e.g. via a secure internal tool, API integration or controlled file uploads). Create a small checklist: data refresh, prompt selection, scenario review, reconciliation against benchmarks, and final approval.

Work with IT and security to ensure sensitive financial data is handled correctly – for example, by using enterprise‑grade or self‑hosted models when needed. Reruption often helps clients build lightweight internal tools where finance teams can trigger pre‑defined prompts on fresh data without leaving their usual environment.

Example internal workflow:
1) Monthly: Export AR aging, payment history and cost data from ERP.
2) ETL script aggregates and anonymises sensitive identifiers where possible.
3) Finance analyst opens internal "AI Cash Flow Assistant" tool.
4) Selects forecast horizon and scenarios.
5) Tool sends structured data + standardised prompt to ChatGPT via API.
6) Outputs (tables + narratives) are written back into a shared Excel or BI workspace.
7) Analyst reviews, adjusts assumptions, and locks the final version for reporting.

This turns ChatGPT from an ad‑hoc helper into a stable component of your financial planning and analysis process.

Track Accuracy and Process KPIs to Prove Value

Finally, treat your AI‑driven cash flow forecasting as an ongoing improvement loop. Track forecast vs. actual accuracy (for example, mean absolute percentage error on weekly or monthly cash balance), the width of scenario bands, and process KPIs such as time spent on forecasting and variance analysis.

Compare AI‑assisted forecasts against your legacy baseline over several cycles. This gives you a quantified view of improvement and a solid story for the CFO and board about why to scale the approach. In practice, organisations often see double‑digit percentage improvements in forecast accuracy on near‑term horizons and meaningful reductions in manual effort within a few cycles, once data and prompts are tuned.

Expected outcomes: more reliable short‑term liquidity planning, fewer surprise cash dips, reduced manual forecasting effort by 20–40%, and a finance team that can spend more time on strategic decision support instead of spreadsheet maintenance.

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Frequently Asked Questions

ChatGPT improves cash flow forecasting accuracy by learning from your real transactional data instead of relying on generic rules of thumb. When you provide historic invoices, payment dates, terms and key drivers, the model can:

  • Detect typical payment delays by customer, region or payment term.
  • Identify seasonality patterns in inflows and major outflows.
  • Translate these insights into scenario-based forecasts and clear narratives.

It doesn’t replace your models, but it helps you move from rough DSO assumptions to forecasts grounded in actual behavior, with explicit scenarios and sensitivities.

You do not need a full data science team to begin. To use ChatGPT in finance for cash flow projections, you mainly need:

  • A finance owner who understands your current forecasting process and assumptions.
  • Basic capability to export data from your ERP/accounting system (CSV/Excel is enough to start).
  • At least one analyst comfortable with Excel and willing to learn prompt design.

Reruption typically helps clients with the technical setup, prompt engineering and workflow design, so your finance team can focus on business logic and interpretation rather than infrastructure.

For most organisations, the first tangible improvements in cash flow projections come within 4–8 weeks. In the first 1–2 weeks, you can already run pilot analyses on exported data to understand payment patterns and generate test scenarios. Over the next few forecast cycles, you refine prompts, data prep and templates, then compare AI-assisted forecasts against your legacy baseline.

Within 2–3 months, finance leaders usually have enough evidence on accuracy, effort reduction and decision quality to decide how far to scale the approach across business units or entities.

The ROI of ChatGPT in financial planning typically comes from three areas:

  • Improved accuracy: Fewer surprise liquidity gaps and better utilisation of cash can translate into lower funding costs and more capital available for growth.
  • Time savings: Automating parts of forecasting and variance explanation can reduce manual effort by 20–40%, freeing FP&A and treasury staff for higher-value work.
  • Better decisions: Scenario-based insights help leadership make more confident calls on investments, hiring, dividends and credit lines.

The exact ROI depends on your size, cash volatility and current processes, but even small percentage improvements in working capital or funding cost can justify the investment quickly.

Reruption supports organisations end-to-end in using ChatGPT to fix inaccurate cash flow projections. With our 9,900€ AI PoC, we validate within weeks whether an AI-driven forecasting use case works in your specific context: from defining the use case and data requirements to building a working prototype and measuring performance.

Beyond the PoC, we apply our Co-Preneur approach: we embed with your team, operate in your P&L, and help you build real AI workflows – from secure integrations with your ERP to finance-friendly interfaces and enablement of your FP&A and treasury staff. The goal is not a slide deck but a live, AI-assisted forecasting process that your finance team owns and can scale.

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