The Challenge: Manual Narrative Commentary

Every reporting cycle, finance teams are pulled into the same grind: extracting numbers from ERP and spreadsheets, hunting down drivers, and then manually drafting pages of variance explanations and management commentary. Analysts copy last quarter’s text, tweak a few numbers, and hope they haven’t missed a material change hidden in a pivot table. The result is a slow, fragile process that depends heavily on individual heroes and late nights.

Traditional approaches – Excel comments, Word templates, and email chains – simply don’t scale with today’s reporting complexity. As data volumes grow and stakeholders demand more granular insights, manually stitching together commentary from multiple sources breaks down. Even with business intelligence tools, the final mile of reporting – turning data into coherent narrative – is still handled in PowerPoint and Word by highly qualified finance staff doing copy-paste work.

The business impact is significant. Reporting cycles stretch from days into weeks, delaying decisions and frustrating leadership. Analysts spend more time writing around the numbers than analysing them, which means root causes and risks can be missed. Leaders challenge the commentary in meetings because it feels generic, lacks clear drivers, or is inconsistent across units and periods. Over time, this erodes confidence in finance and keeps the function stuck in a reporting role instead of becoming a strategic partner.

The good news: this is a highly solvable problem. Modern large language models like Claude can read complex tables, compare periods, and generate precise narrative commentary that reflects your own policies and tone. At Reruption, we’ve seen how the right AI setup can turn days of manual writing into a structured workflow that runs in hours – without losing control or quality. The rest of this page walks through how to approach this transformation and what to watch out for when you bring AI into your financial reporting stack.

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Our Assessment

A strategic assessment of the challenge and high-level tips how to tackle it.

From Reruption’s perspective, Claude for financial narrative commentary is one of the most effective entry points for automating finance work. Its strength with long documents and tables makes it well suited to turn ERP exports, management reports and spreadsheet tabs into draft variance explanations at scale. Based on our hands-on experience building AI solutions for complex, document-heavy processes, the key is not just using Claude, but embedding it into a clear reporting workflow with the right guardrails, prompts and review steps.

Frame Narrative Automation as an Extension of Your Control Framework

Automating commentary is not just a writing shortcut; it touches your financial controls, materiality thresholds and sign-off processes. Before you roll out Claude, define where AI is allowed to operate: which reports, which sections, and what level of judgement it can apply. For example, Claude can draft descriptions of variances but final interpretation and tone should remain with a human reviewer in the first phase.

Work with Controlling, Accounting and Internal Audit to codify these boundaries. Treat Claude as part of your reporting control environment: define input data sources, review steps, and evidence you will keep (e.g. prompts and outputs stored alongside the report). This framing calms stakeholder concerns and ensures you don’t trade speed for governance.

Start with a Narrow, High-Repetition Reporting Use Case

To build confidence, begin with a specific, repetitive area where manual narrative commentary clearly slows you down: for example, monthly P&L commentary by cost center, or revenue variance explanations for a single business unit. These are areas where your team already follows a de facto template, even if it lives in people’s heads and old PowerPoints.

Use this pilot to learn how Claude handles your chart of accounts, typical variance drivers, and preferred wording. Keep the first scope deliberately narrow, but end-to-end: from data extraction to final human approval. Once that loop is working reliably, scale to additional entities, periods, and report types.

Invest Early in Data Preparation, Not Just Prompt Design

Claude is powerful, but it cannot fix messy inputs. If your financial tables, ERP exports and spreadsheets are inconsistent, the model will struggle to produce reliable commentary. Strategically, it’s worth investing in a thin data preparation layer that standardises column names, measures, and structures across entities and periods before anything reaches Claude.

This doesn’t require a full data warehouse project. Simple steps like defining a common layout for P&L and balance sheet exports, consistent naming for business units, and standard variance thresholds will dramatically improve output quality. Reruption typically designs this layer alongside prompt logic so that finance does not become dependent on IT backlogs.

Prepare Your Finance Team to Think in “Tasks for AI”, Not “Jobs for Humans”

Introducing Claude into reporting changes how your finance team thinks about their work. Strategically, you should help analysts break their jobs into discrete tasks that AI can support: summarise variances, normalise one-offs, compare against budget, suggest narrative structure, etc. This mindset shift turns AI from a black box into an assistant they can orchestrate.

Invest a few focused sessions to show team members how prompts work, how to critique AI outputs, and how to turn their own heuristics into instructions for Claude. When analysts learn to decompose “write commentary” into a chain of smaller AI-supported tasks, adoption increases and resistance drops.

Define Clear Success Metrics and a Risk Playbook Upfront

From a strategic perspective, using Claude for automated financial reporting should be measured like any other investment. Define concrete KPIs before you start: reduction in cycle time, analyst hours saved per reporting round, share of commentary first-drafted by AI, and error rates in narrative vs numbers. Track these against a baseline to build an evidence-based business case, not just anecdotes.

At the same time, agree on a simple risk playbook: in which cases do you revert to manual commentary? What types of errors are acceptable (stylistic) vs critical (misstated drivers)? How will you monitor the system? Having these boundaries written down gives leadership comfort and allows you to experiment with Claude without jeopardising trust in your numbers.

Used with the right governance and data preparation, Claude can turn manual narrative commentary from a bottleneck into a fast, controlled workflow. Finance teams stay in charge of judgement while the model handles the heavy lifting of reading tables, comparing periods and drafting well-structured explanations. Reruption combines deep engineering with a Co-Preneur mindset to design and embed these workflows directly into your reporting cycle; if you want to explore what this could look like in your organisation, we’re ready to help you test it in a focused, low-risk setup.

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Real-World Case Studies

From Banking to Automotive: Learn how companies successfully use Claude.

HSBC

Banking

As a global banking titan handling trillions in annual transactions, HSBC grappled with escalating fraud and money laundering risks. Traditional systems struggled to process over 1 billion transactions monthly, generating excessive false positives that burdened compliance teams, slowed operations, and increased costs. Ensuring real-time detection while minimizing disruptions to legitimate customers was critical, alongside strict regulatory compliance in diverse markets. Customer service faced high volumes of inquiries requiring 24/7 multilingual support, straining resources. Simultaneously, HSBC sought to pioneer generative AI research for innovation in personalization and automation, but challenges included ethical deployment, human oversight for advancing AI, data privacy, and integration across legacy systems without compromising security. Scaling these solutions globally demanded robust governance to maintain trust and adhere to evolving regulations.

Lösung

HSBC tackled fraud with machine learning models powered by Google Cloud's Transaction Monitoring 360, enabling AI to detect anomalies and financial crime patterns in real-time across vast datasets. This shifted from rigid rules to dynamic, adaptive learning. For customer service, NLP-driven chatbots were rolled out to handle routine queries, provide instant responses, and escalate complex issues, enhancing accessibility worldwide. In parallel, HSBC advanced generative AI through internal research, sandboxes, and a landmark multi-year partnership with Mistral AI (announced December 2024), integrating tools for document analysis, translation, fraud enhancement, automation, and client-facing innovations—all under ethical frameworks with human oversight.

Ergebnisse

  • Screens over 1 billion transactions monthly for financial crime
  • Significant reduction in false positives and manual reviews (up to 60-90% in models)
  • Hundreds of AI use cases deployed across global operations
  • Multi-year Mistral AI partnership (Dec 2024) to accelerate genAI productivity
  • Enhanced real-time fraud alerts, reducing compliance workload
Read case study →

UC San Francisco Health

Healthcare

At UC San Francisco Health (UCSF Health), one of the nation's leading academic medical centers, clinicians grappled with immense documentation burdens. Physicians spent nearly two hours on electronic health record (EHR) tasks for every hour of direct patient care, contributing to burnout and reduced patient interaction . This was exacerbated in high-acuity settings like the ICU, where sifting through vast, complex data streams for real-time insights was manual and error-prone, delaying critical interventions for patient deterioration . The lack of integrated tools meant predictive analytics were underutilized, with traditional rule-based systems failing to capture nuanced patterns in multimodal data (vitals, labs, notes). This led to missed early warnings for sepsis or deterioration, higher lengths of stay, and suboptimal outcomes in a system handling millions of encounters annually . UCSF sought to reclaim clinician time while enhancing decision-making precision.

Lösung

UCSF Health built a secure, internal AI platform leveraging generative AI (LLMs) for "digital scribes" that auto-draft notes, messages, and summaries, integrated directly into their Epic EHR using GPT-4 via Microsoft Azure . For predictive needs, they deployed ML models for real-time ICU deterioration alerts, processing EHR data to forecast risks like sepsis . Partnering with H2O.ai for Document AI, they automated unstructured data extraction from PDFs and scans, feeding into both scribe and predictive pipelines . A clinician-centric approach ensured HIPAA compliance, with models trained on de-identified data and human-in-the-loop validation to overcome regulatory hurdles . This holistic solution addressed both administrative drag and clinical foresight gaps.

Ergebnisse

  • 50% reduction in after-hours documentation time
  • 76% faster note drafting with digital scribes
  • 30% improvement in ICU deterioration prediction accuracy
  • 25% decrease in unexpected ICU transfers
  • 2x increase in clinician-patient face time
  • 80% automation of referral document processing
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Royal Bank of Canada (RBC)

Financial Services

In the competitive retail banking sector, RBC customers faced significant hurdles in managing personal finances. Many struggled to identify excess cash for savings or investments, adhere to budgets, and anticipate cash flow fluctuations. Traditional banking apps offered limited visibility into spending patterns, leading to suboptimal financial decisions and low engagement with digital tools. This lack of personalization resulted in customers feeling overwhelmed, with surveys indicating low confidence in saving and budgeting habits. RBC recognized that generic advice failed to address individual needs, exacerbating issues like overspending and missed savings opportunities. As digital banking adoption grew, the bank needed an innovative solution to transform raw transaction data into actionable, personalized insights to drive customer loyalty and retention.

Lösung

RBC introduced NOMI, an AI-driven digital assistant integrated into its mobile app, powered by machine learning algorithms from Personetics' Engage platform. NOMI analyzes transaction histories, spending categories, and account balances in real-time to generate personalized recommendations, such as automatic transfers to savings accounts, dynamic budgeting adjustments, and predictive cash flow forecasts. The solution employs predictive analytics to detect surplus funds and suggest investments, while proactive alerts remind users of upcoming bills or spending trends. This seamless integration fosters a conversational banking experience, enhancing user trust and engagement without requiring manual input.

Ergebnisse

  • Doubled mobile app engagement rates
  • Increased savings transfers by over 30%
  • Boosted daily active users by 50%
  • Improved customer satisfaction scores by 25%
  • $700M+ projected enterprise value from AI by 2027
  • Higher budgeting adherence leading to 20% better financial habits
Read case study →

Commonwealth Bank of Australia (CBA)

Banking

As Australia's largest bank, CBA faced escalating scam and fraud threats, with customers suffering significant financial losses. Scammers exploited rapid digital payments like PayID, where mismatched payee names led to irreversible transfers. Traditional detection lagged behind sophisticated attacks, resulting in high customer harm and regulatory pressure. Simultaneously, contact centers were overwhelmed, handling millions of inquiries on fraud alerts and transactions. This led to long wait times, increased operational costs, and strained resources. CBA needed proactive, scalable AI to intervene in real-time while reducing reliance on human agents.

Lösung

CBA deployed a hybrid AI stack blending machine learning for anomaly detection and generative AI for personalized warnings. NameCheck verifies payee names against PayID in real-time, alerting users to mismatches. CallerCheck authenticates inbound calls, blocking impersonation scams. Partnering with H2O.ai, CBA implemented GenAI-driven predictive models for scam intelligence. An AI virtual assistant in the CommBank app handles routine queries, generates natural responses, and escalates complex issues. Integration with Apate.ai provides near real-time scam intel, enhancing proactive blocking across channels.

Ergebnisse

  • 70% reduction in scam losses
  • 50% cut in customer fraud losses by 2024
  • 30% drop in fraud cases via proactive warnings
  • 40% reduction in contact center wait times
  • 95%+ accuracy in NameCheck payee matching
Read case study →

Upstart

Banking

Traditional credit scoring relies heavily on FICO scores, which evaluate only a narrow set of factors like payment history and debt utilization, often rejecting creditworthy borrowers with thin credit files, non-traditional employment, or education histories that signal repayment ability. This results in up to 50% of potential applicants being denied despite low default risk, limiting lenders' ability to expand portfolios safely . Fintech lenders and banks faced the dual challenge of regulatory compliance under fair lending laws while seeking growth. Legacy models struggled with inaccurate risk prediction amid economic shifts, leading to higher defaults or conservative lending that missed opportunities in underserved markets . Upstart recognized that incorporating alternative data could unlock lending to millions previously excluded.

Lösung

Upstart developed an AI-powered lending platform using machine learning models that analyze over 1,600 variables, including education, job history, and bank transaction data, far beyond FICO's 20-30 inputs. Their gradient boosting algorithms predict default probability with higher precision, enabling safer approvals . The platform integrates via API with partner banks and credit unions, providing real-time decisions and fully automated underwriting for most loans. This shift from rule-based to data-driven scoring ensures fairness through explainable AI techniques like feature importance analysis . Implementation involved training models on billions of repayment events, continuously retraining to adapt to new data patterns .

Ergebnisse

  • 44% more loans approved vs. traditional models
  • 36% lower average interest rates for borrowers
  • 80% of loans fully automated
  • 73% fewer losses at equivalent approval rates
  • Adopted by 500+ banks and credit unions by 2024
  • 157% increase in approvals at same risk level
Read case study →

Best Practices

Successful implementations follow proven patterns. Have a look at our tactical advice to get started.

Standardise Your Reporting Inputs for Claude

Before you ask Claude to write commentary, ensure your inputs are consistent. Export P&L, balance sheet and cash flow statements from your ERP in a standardised, table-based layout: the same column order, metric names and sign conventions every period. Where possible, enrich these exports with additional fields (e.g. cost center owner, segment, region) so Claude has context for explanations.

Then, wrap these exports with a short textual header that explains the report type, period, and comparison baseline (e.g. vs. budget, vs. last year). This gives Claude both structured and unstructured cues to work with, improving the accuracy of its variance analysis.

Use a Modular Prompt Template for Variance Commentary

Instead of writing a new prompt every month, define a reusable template for variance analysis and narrative generation. Structure the prompt in modules: role, task, data description, style guidelines, and output format. Here is an example pattern for monthly P&L commentary:

You are a senior finance analyst preparing monthly management commentary.

Task:
- Analyse the provided P&L tables for the current period vs. comparison period.
- Identify the top 5 positive and top 5 negative variances by absolute value and by %.
- For each, explain the main driver based on line item, segment and region.
- Distinguish between structural effects (e.g. headcount changes) and one-offs.

Data:
- You will receive P&L data as tables exported from our ERP.
- Column "Period" indicates current vs comparison.
- Column "Scenario" indicates Actual, Budget, Forecast.

Style:
- Write in concise, neutral management language.
- Avoid speculation; only use drivers that can be inferred from the data.
- Use bullet points for variance lists, then a short narrative summary (max 300 words).

Output format:
1) Short executive summary (max 5 sentences).
2) Bullet list of key variances with numbers.
3) Narrative commentary section suitable for our monthly report.

Here is the data:
[PASTE TABLES HERE]

Store this template in your reporting playbook or internal tool so analysts use a consistent approach each period. Over time, refine it with your own terminology and recurring drivers.

Chain Tasks: From Raw Data to Final Commentary

For reliable results, break the workflow into distinct steps instead of asking Claude to “do everything at once”. A robust chain for automated financial reporting narratives could look like this:

Step 1 – Data check: Ask Claude to verify that periods, currencies, and totals reconcile, and to flag obvious inconsistencies.

First, review the tables and check:
- Do total revenue and total expenses add up correctly?
- Are the periods and currencies consistent?
- Are there any missing or duplicate lines?

Respond with a short diagnostic summary before you start any commentary.

Step 2 – Variance extraction: Have Claude produce a structured list of significant variances above a defined threshold (e.g. >5% and >€50k). Step 3 – Narrative drafting: Feed this structured variance list back into Claude with a second prompt focused purely on writing, not analysis.

Using ONLY the validated variance list below, write management commentary as described earlier. Do not invent new variances or drivers.

This chaining approach reduces hallucinations and makes it easier for analysts to review each step.

Implement Human-in-the-Loop Review with Checklists

Claude should draft, not decide. Build a simple review checklist for analysts so the human-in-the-loop step is systematic, not ad hoc. The checklist might include: verify numbers vs source report, confirm that all material variances are covered, check that one-offs are clearly labelled, and align tone with corporate guidelines.

You can even ask Claude to generate a suggested checklist from your reporting policies:

You are a reporting quality controller. Based on the following internal reporting guidelines, create a 10-point checklist to review monthly variance commentary.

[PASTE YOUR GUIDELINES]

Embed this checklist into your reporting workflow tool or close process so commentary is always signed off against the same criteria.

Fine-Tune Language and Tone with Style Snippets

Many finance teams want commentary that “sounds like us”. Collect a few examples of high-quality narratives from previous reports and turn them into style snippets. Feed these to Claude as examples so it can mimic your preferred tone, structure and phrasing.

You are writing in the style of our existing management reports.
Here are 3 examples of good commentary. Learn the tone, structure and phrasing:

[EXAMPLE 1]
[EXAMPLE 2]
[EXAMPLE 3]

Now, using the variance list below, write new commentary in the same style.

Update these examples periodically to reflect new leadership preferences or changes in reporting focus (e.g. stronger emphasis on cash or ESG).

Log Prompts and Outputs for Auditability and Continuous Improvement

For finance, auditability and traceability are essential. Implement a simple logging mechanism that stores prompts, inputs (tables), and Claude’s outputs together with the final, human-approved version. This can be as lightweight as a dedicated SharePoint/Drive structure or as integrated as a custom internal tool.

Review these logs quarterly to identify common edits analysts make to AI drafts. Feed those patterns back into your prompt templates or data preparation rules. Over time, this continuous improvement loop will increase the share of commentary that is “right first time” and reduce the review burden.

Executed in this way, using Claude for automated narrative commentary in finance can realistically cut drafting time by 50–70%, shorten reporting cycles by 1–3 days, and free up analyst capacity for deeper analysis – while keeping control, compliance and auditability firmly in place.

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Frequently Asked Questions

Claude is very strong at reading tables, comparing periods and producing coherent commentary, but it must work within a controlled process. In our experience, when it receives clean, standardised P&L and balance sheet exports plus a clear prompt, 70–80% of the draft narrative is usable with only light edits. The remaining 20–30% typically requires adjustment for nuances, internal language and business context.

Crucially, Claude should not be treated as a replacement for finance judgement. It should draft explanations based on data you provide, and your analysts remain responsible for validating numbers, drivers and tone. With a human-in-the-loop review and clear thresholds for materiality, teams can gain speed without compromising quality or control.

You don’t need a full data science team to start. The core requirements are: a finance lead who understands your reporting process, someone who can access and standardise ERP/spreadsheet exports, and basic technical support to integrate Claude into your existing tools (e.g. via API, internal web app, or even structured copy-paste workflows).

On the skills side, your analysts should learn how to write and refine prompts, how to review AI outputs critically, and how to break the job of “writing commentary” into smaller AI-supported tasks. Reruption typically supports clients by designing the prompts, the data preparation layer and the workflow, so finance can operate the system without depending on a large IT project.

For a focused use case such as monthly P&L commentary for a single business unit, you can usually see tangible benefits within one or two reporting cycles. A well-scoped pilot can be designed, prototyped and tested in a matter of weeks, not months, especially if your ERP exports are already available in a consistent format.

The first cycle is typically used to set up prompts, refine inputs and validate outputs alongside your existing manual process. By the second or third cycle, many teams are comfortable letting Claude draft the first version of commentary, with analysts focusing on review and deeper analysis. Broader rollout across entities and report types can then follow based on these early learnings.

The direct ROI comes from reducing the time your finance team spends on low-value writing work. For many organisations, analysts and controllers spend several person-days per month drafting and updating commentary. With Claude handling the initial draft, teams often recover 50–70% of that time, which can be redirected to scenario analysis, forecasting and business partnering.

There are also indirect benefits: shorter reporting cycles, more consistent commentary across units, fewer last-minute corrections, and better insight quality for management. When you factor in these gains, the cost of running Claude – whether via API or an integrated tool – is typically small compared to the value of the hours and decision quality you gain back.

Reruption works as a Co-Preneur alongside your finance team to turn the idea of AI-generated narrative commentary into a working solution. Our AI PoC offering (9,900€) is designed to test your specific use case quickly: we define the reporting scope, design prompts and workflows, connect to your existing data exports, and deliver a functioning prototype that generates commentary for real periods.

Beyond the PoC, we help you embed the solution into your close and reporting cycle: designing the data preparation layer, integrating Claude into your existing tools, and setting up governance, logging and review processes. Because we operate with entrepreneurial ownership and deep engineering capability, we don’t stop at decks – we stay until your finance team has a reliable, repeatable AI-supported reporting workflow in production.

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