The Challenge: Unpredictable Discretionary Spend

Discretionary expenses – team offsites, last-minute software subscriptions, equipment, office supplies – are spread across corporate cards, marketplaces and one-off vendors. They rarely go through a structured procurement process, which makes them hard to track in real time. By the time these costs appear in your monthly report, the budget impact is already locked in and finance is left explaining overruns instead of steering spend.

Traditional approaches rely on static budgets, manual expense reviews and sporadic spreadsheet analysis. Controllers chase receipts, consolidate exports from multiple card providers and try to spot outliers line by line. This manual, backward-looking process cannot keep up with the volume and velocity of modern spending, especially when teams are remote, empowered to buy tools directly and using a mix of corporate and virtual cards.

The business impact is significant. Unpredictable discretionary spend erodes margin through unplanned costs, duplicate tools and unmanaged vendor creep. Forecasts become unreliable when ad-hoc purchases swing monthly numbers by high single-digit percentages. Leaders resort to blunt cost freezes and last-minute budget cuts that hurt employee engagement and slow down strategic initiatives. Meanwhile, opportunities to negotiate better terms, consolidate vendors or prevent policy violations are missed because finance only sees the full picture weeks later.

While this challenge is very real, it is also solvable. With the right use of AI for expense control, finance teams can move from reactive reporting to proactive steering. At Reruption, we’ve helped organisations build AI-driven workflows for complex financial and operational data, and the same approach applies here. In the rest of this article, you’ll see how to use Gemini to make discretionary spend visible, predictable and manageable – without slowing down the business.

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Our Assessment

A strategic assessment of the challenge and high-level tips how to tackle it.

From Reruption’s perspective, the key to solving unpredictable discretionary spend is not another static report, but an AI layer that continuously reads your card data, expense submissions and budgets. Gemini for finance teams can connect to your existing tools inside Google Workspace, classify spend in near real time and forecast volatility by department or project. Based on our hands-on experience implementing AI expense analytics and document intelligence, we see Gemini as a practical way to give finance proactive control without adding manual workload.

Frame Discretionary Spend as a Data Problem, Not a Discipline Problem

Many organisations treat uncontrolled discretionary spend primarily as a behavioural issue: teams are seen as undisciplined, managers as too lenient on approvals. This often leads to more policies, tighter approval chains and frustration on both sides. Strategically, it is more effective to first frame the challenge as a data visibility and analysis problem. If finance can’t see spend patterns early and clearly, it cannot guide behaviour constructively.

Gemini becomes powerful when you deliberately design it to fix this visibility gap. Instead of asking “How do we stop people from spending?”, the better question is “What data would we need, in what granularity and latency, to manage this spend intelligently?” That mindset shift helps you define the right connections, labels and alert logic for Gemini, and keeps the conversation with business stakeholders collaborative rather than restrictive.

Start with One or Two High-Variance Spend Categories

Trying to automate AI expense control across all discretionary categories at once is risky. You overcomplicate the initial scope and dilute stakeholder focus. Strategically, pick one or two categories where volatility is painful and the data is accessible – for example, travel & entertainment or software subscriptions. These usually have clear patterns (frequency, vendors, pricing) and strong sponsorship from finance and department heads.

Use Gemini to classify and analyse just these categories first. Demonstrating that you can forecast next month’s T&E spend by team with useful accuracy – and flag policy violations before reimbursement – builds confidence in the AI approach. Once stakeholders experience concrete value, you can expand to other discretionary buckets with a clear playbook and governance model.

Design Cross-Functional Ownership Between Finance and Business Teams

AI-driven discretionary spend management touches budgets, team autonomy and productivity tools. If ownership sits only in finance, you risk resistance from business units who feel controlled but not supported. Strategically, position Gemini as a joint capability: finance owns the models, rules and reporting; business owners co-design categories, thresholds and exception workflows.

This means involving department leaders early when defining what “acceptable volatility” means for their area, what constitutes a risky purchase, and what types of AI alerts are actionable vs. noise. When managers see that Gemini will actually help them run their budgets better – for example, by surfacing unused licenses or duplicate tools – they are more likely to support data-quality efforts and realistic alert thresholds.

Build Risk Mitigation into Gemini from Day One

Introducing AI for financial controls naturally raises questions around false positives, compliance and data privacy. An effective strategy is to treat Gemini initially as a “second pair of eyes” rather than an automatic blocker. Configure it to monitor, classify and recommend, while humans retain final approval for high-impact decisions. This reduces change resistance and gives you time to tune the system.

Define clear guardrails: which data Gemini can access, how long it may retain intermediate results, and which outputs are auditable. Work with IT and compliance to ensure that finance’s use of Gemini fits into the organisation’s broader AI governance. With this foundation, you can gradually move from advisory alerts to automated actions (e.g. holding back reimbursements that clearly violate policy) with confidence.

Invest in Finance Team Readiness, Not Just Tool Setup

Even the best Gemini finance integrations fail if controllers and analysts treat AI as a black box. Strategically, budget time for upskilling: how large language models work, what they are good and bad at, and how to design prompts and checks for financial workflows. This doesn’t mean turning finance into data scientists, but giving them enough understanding to trust – and challenge – the AI.

Encourage finance team members to experiment with Gemini inside Google Sheets, Docs and Chat on non-critical tasks first. Let them see how quickly they can reconcile card statements, regroup expenses or simulate scenarios compared to manual work. A finance team that knows how to “speak AI” will surface new use cases on their own and become an active co-creator of your AI expense control strategy, not just a user of someone else’s tool.

Used thoughtfully, Gemini gives finance leaders a new lever on unpredictable discretionary spend: always-on visibility, early warnings and scenario modelling that sits directly in the tools your teams already use. The organisations we see succeed don’t just plug Gemini into card data; they treat it as a shared capability between finance, IT and business leaders, designed around real decisions and clear guardrails. If you want to explore what that could look like in your context, Reruption can help you scope and prototype a focused Gemini use case for discretionary spend – from data connections to working alerts – so you see concrete results before committing to a larger rollout.

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Real-World Case Studies

From Manufacturing to Banking: Learn how companies successfully use Gemini.

Ford Motor Company

Manufacturing

In Ford's automotive manufacturing plants, vehicle body sanding and painting represented a major bottleneck. These labor-intensive tasks required workers to manually sand car bodies, a process prone to inconsistencies, fatigue, and ergonomic injuries due to repetitive motions over hours . Traditional robotic systems struggled with the variability in body panels, curvatures, and material differences, limiting full automation in legacy 'brownfield' facilities . Additionally, achieving consistent surface quality for painting was critical, as defects could lead to rework, delays, and increased costs. With rising demand for electric vehicles (EVs) and production scaling, Ford needed to modernize without massive CapEx or disrupting ongoing operations, while prioritizing workforce safety and upskilling . The challenge was to integrate scalable automation that collaborated with humans seamlessly.

Lösung

Ford addressed this by deploying AI-guided collaborative robots (cobots) equipped with machine vision and automation algorithms. In the body shop, six cobots use cameras and AI to scan car bodies in real-time, detecting surfaces, defects, and contours with high precision . These systems employ computer vision models for 3D mapping and path planning, allowing cobots to adapt dynamically without reprogramming . The solution emphasized a workforce-first brownfield strategy, starting with pilot deployments in Michigan plants. Cobots handle sanding autonomously while humans oversee quality, reducing injury risks. Partnerships with robotics firms and in-house AI development enabled low-code inspection tools for easy scaling .

Ergebnisse

  • Sanding time: 35 seconds per full car body (vs. hours manually)
  • Productivity boost: 4x faster assembly processes
  • Injury reduction: 70% fewer ergonomic strains in cobot zones
  • Consistency improvement: 95% defect-free surfaces post-sanding
  • Deployment scale: 6 cobots operational, expanding to 50+ units
  • ROI timeline: Payback in 12-18 months per plant
Read case study →

Tesla, Inc.

Automotive

The automotive industry faces a staggering 94% of traffic accidents attributed to human error, including distraction, fatigue, and poor judgment, resulting in over 1.3 million global road deaths annually. In the US alone, NHTSA data shows an average of one crash per 670,000 miles driven, highlighting the urgent need for advanced driver assistance systems (ADAS) to enhance safety and reduce fatalities. Tesla encountered specific hurdles in scaling vision-only autonomy, ditching radar and lidar for camera-based systems reliant on AI to mimic human perception. Challenges included variable AI performance in diverse conditions like fog, night, or construction zones, regulatory scrutiny over misleading Level 2 labeling despite Level 4-like demos, and ensuring robust driver monitoring to prevent over-reliance. Past incidents and studies criticized inconsistent computer vision reliability.

Lösung

Tesla's Autopilot and Full Self-Driving (FSD) Supervised leverage end-to-end deep learning neural networks trained on billions of real-world miles, processing camera feeds for perception, prediction, and control without modular rules. Transitioning from HydraNet (multi-task learning for 30+ outputs) to pure end-to-end models, FSD v14 achieves door-to-door driving via video-based imitation learning. Overcoming challenges, Tesla scaled data collection from its fleet of 6M+ vehicles, using Dojo supercomputers for training on petabytes of video. Vision-only approach cuts costs vs. lidar rivals, with recent upgrades like new cameras addressing edge cases. Regulatory pushes target unsupervised FSD by end-2025, with China approval eyed for 2026.

Ergebnisse

  • Autopilot Crash Rate: 1 per 6.36M miles (Q3 2025)
  • Safety Multiple: 9x safer than US average (670K miles/crash)
  • Fleet Data: Billions of miles for training
  • FSD v14: Door-to-door autonomy achieved
  • Q2 2025: 1 crash per 6.69M miles
  • 2024 Q4 Record: 5.94M miles between accidents
Read case study →

BP

Energy

BP, a global energy leader in oil, gas, and renewables, grappled with high energy costs during peak periods across its extensive assets. Volatile grid demands and price spikes during high-consumption times strained operations, exacerbating inefficiencies in energy production and consumption. Integrating intermittent renewable sources added forecasting challenges, while traditional management failed to dynamically respond to real-time market signals, leading to substantial financial losses and grid instability risks . Compounding this, BP's diverse portfolio—from offshore platforms to data-heavy exploration—faced data silos and legacy systems ill-equipped for predictive analytics. Peak energy expenses not only eroded margins but hindered the transition to sustainable operations amid rising regulatory pressures for emissions reduction. The company needed a solution to shift loads intelligently and monetize flexibility in energy markets .

Lösung

To tackle these issues, BP acquired Open Energi in 2021, gaining access to its flagship Plato AI platform, which employs machine learning for predictive analytics and real-time optimization. Plato analyzes vast datasets from assets, weather, and grid signals to forecast peaks and automate demand response, shifting non-critical loads to off-peak times while participating in frequency response services . Integrated into BP's operations, the AI enables dynamic containment and flexibility markets, optimizing consumption without disrupting production. Combined with BP's internal AI for exploration and simulation, it provides end-to-end visibility, reducing reliance on fossil fuels during peaks and enhancing renewable integration . This acquisition marked a strategic pivot, blending Open Energi's demand-side expertise with BP's supply-side scale.

Ergebnisse

  • $10 million in annual energy savings
  • 80+ MW of energy assets under flexible management
  • Strongest oil exploration performance in years via AI
  • Material boost in electricity demand optimization
  • Reduced peak grid costs through dynamic response
  • Enhanced asset efficiency across oil, gas, renewables
Read case study →

bunq

Banking

As bunq experienced rapid growth as the second-largest neobank in Europe, scaling customer support became a critical challenge. With millions of users demanding personalized banking information on accounts, spending patterns, and financial advice on demand, the company faced pressure to deliver instant responses without proportionally expanding its human support teams, which would increase costs and slow operations. Traditional search functions in the app were insufficient for complex, contextual queries, leading to inefficiencies and user frustration. Additionally, ensuring data privacy and accuracy in a highly regulated fintech environment posed risks. bunq needed a solution that could handle nuanced conversations while complying with EU banking regulations, avoiding hallucinations common in early GenAI models, and integrating seamlessly without disrupting app performance. The goal was to offload routine inquiries, allowing human agents to focus on high-value issues.

Lösung

bunq addressed these challenges by developing Finn, a proprietary GenAI platform integrated directly into its mobile app, replacing the traditional search function with a conversational AI chatbot. After hiring over a dozen data specialists in the prior year, the team built Finn to query user-specific financial data securely, answer questions on balances, transactions, budgets, and even provide general advice while remembering conversation context across sessions. Launched as Europe's first AI-powered bank assistant in December 2023 following a beta, Finn evolved rapidly. By May 2024, it became fully conversational, enabling natural back-and-forth interactions. This retrieval-augmented generation (RAG) approach grounded responses in real-time user data, minimizing errors and enhancing personalization.

Ergebnisse

  • 100,000+ questions answered within months post-beta (end-2023)
  • 40% of user queries fully resolved autonomously by mid-2024
  • 35% of queries assisted, totaling 75% immediate support coverage
  • Hired 12+ data specialists pre-launch for data infrastructure
  • Second-largest neobank in Europe by user base (1M+ users)
Read case study →

Bank of America

Banking

Bank of America faced a high volume of routine customer inquiries, such as account balances, payments, and transaction histories, overwhelming traditional call centers and support channels. With millions of daily digital banking users, the bank struggled to provide 24/7 personalized financial advice at scale, leading to inefficiencies, longer wait times, and inconsistent service quality. Customers demanded proactive insights beyond basic queries, like spending patterns or financial recommendations, but human agents couldn't handle the sheer scale without escalating costs. Additionally, ensuring conversational naturalness in a regulated industry like banking posed challenges, including compliance with financial privacy laws, accurate interpretation of complex queries, and seamless integration into the mobile app without disrupting user experience. The bank needed to balance AI automation with human-like empathy to maintain trust and high satisfaction scores.

Lösung

Bank of America developed Erica, an in-house NLP-powered virtual assistant integrated directly into its mobile banking app, leveraging natural language processing and predictive analytics to handle queries conversationally. Erica acts as a gateway for self-service, processing routine tasks instantly while offering personalized insights, such as cash flow predictions or tailored advice, using client data securely. The solution evolved from a basic navigation tool to a sophisticated AI, incorporating generative AI elements for more natural interactions and escalating complex issues to human agents seamlessly. Built with a focus on in-house language models, it ensures control over data privacy and customization, driving enterprise-wide AI adoption while enhancing digital engagement.

Ergebnisse

  • 3+ billion total client interactions since 2018
  • Nearly 50 million unique users assisted
  • 58+ million interactions per month (2025)
  • 2 billion interactions reached by April 2024 (doubled from 1B in 18 months)
  • 42 million clients helped by 2024
  • 19% earnings spike linked to efficiency gains
Read case study →

Best Practices

Successful implementations follow proven patterns. Have a look at our tactical advice to get started.

Connect Gemini to Your Card and Expense Data via Google Sheets

The fastest way to get value from Gemini for discretionary spend control is to route your corporate card and expense data into Google Sheets and let Gemini work on top. Most card providers and expense tools (e.g. CSV exports or APIs) can feed a daily or weekly dump of transactions with fields such as date, vendor, amount, card holder, department and free-text description.

Set up a central “Discretionary Spend” Google Sheet that aggregates these feeds into a single table. Use a simple ETL process (Apps Script, a no-code connector or your data team) to normalise column names and formats. Once this is in place, finance analysts can open the sheet and use Gemini to auto-classify and analyse transactions without waiting for IT to build a full data warehouse model.

Example Gemini prompt in Google Sheets (cell note or side panel):

You are an AI finance assistant.
Given the following transaction columns:
- Date
- Amount (EUR)
- Vendor
- Description
- Card holder name
- Department

1) Assign a spend category from this list:
   - Travel & Entertainment
   - Software & SaaS
   - Office & Equipment
   - Training & Events
   - Marketing & Ads
   - Other Discretionary

2) Flag if the transaction is "Potential Policy Violation" based on:
   - Vendor looks personal (e.g. supermarkets, luxury brands)
   - Description suggests non-business purpose

Return a table with two new columns: Category, Policy_Flag.

Expected outcome: within hours, you have a structured, AI-enriched view of discretionary spend that can be filtered and pivoted by category, department and risk flag.

Build an AI-Driven Spend Classification Layer

Manual categorisation is one of the main reasons discretionary spend remains opaque. Use Gemini to maintain a consistent AI expense categorisation layer across teams and cards. Start by defining a taxonomy of categories and subcategories that match your chart of accounts and management reporting (e.g. T&E > Flights, Hotels, Meals; Software > Core Tools, Niche Tools, Trials).

Feed Gemini a sample of historical, already-categorised transactions to learn your specific patterns. Then apply Gemini to new data to predict categories and flag low-confidence cases for human review. Over time, you can refine prompts and training examples to reduce rework.

Example refinement prompt for Gemini (Docs or Sheets):

You are helping maintain a finance spend taxonomy.
Here is our current mapping of Vendor to Category:
{{paste a table with Vendor, Category}}

Here is a new list of transactions with Vendor and Description.
1) Suggest the most likely Category using the existing mapping first.
2) Only propose a new Category if it clearly does not fit any existing one.
3) For each new Category you propose, explain the rationale in one sentence.

Expected outcome: 80–90% of new discretionary transactions classified automatically, with clear rationales for edge cases and minimal manual corrections.

Create Proactive Gemini Alerts in Google Chat or Email

Once your classification layer is stable, turn Gemini insights into proactive alerts. Instead of discovering overruns in a monthly close, you can receive weekly notifications when a team’s discretionary spend trend deviates from normal. Combine Gemini’s pattern recognition with simple business rules to avoid alert fatigue.

Use Apps Script or a workflow tool to run a scheduled process: aggregate the last 30 days of discretionary spend by department and category, let Gemini analyse trends versus the previous period, and post a concise summary into a dedicated Google Chat channel or email distribution list.

Example summary prompt for Gemini (scheduled process):

You are a virtual spend controller.
Given a table of discretionary spend by Department, Category and Week
for the last 12 weeks, do the following:

1) Identify departments where spend in the last 4 weeks is >25% higher
   than the prior 4-week average in any Category.
2) For each such department, write a short summary:
   - Which category increased
   - Approximate extra spend in EUR
   - Likely drivers based on vendor names and descriptions
3) Suggest 2–3 specific follow-up questions for the department lead.

Expected outcome: department heads and finance get a short, actionable digest of anomalies instead of raw transaction dumps, enabling earlier and more targeted conversations.

Use Gemini to Model Discretionary Spend Scenarios by Department or Project

Forecasting discretionary spend is notoriously hard because it depends on plans, culture and external triggers. Gemini can help by combining historical patterns with qualitative input from budget owners. Export the last 12–24 months of discretionary spend by department or project into a Google Sheet, and add columns for planned initiatives, headcount changes or upcoming events.

Ask Gemini to propose scenarios: “business as usual”, “cost-conscious”, “growth push”. It can estimate how much each scenario would change discretionary spend per category, based on comparable historical periods (e.g. previous product launches, hiring waves, office moves).

Example scenario modelling prompt (Docs):

You are supporting finance with scenario modelling for discretionary spend.

Input:
- 24 months of historical monthly spend by Department and Category
- Notes on planned initiatives for the next 12 months

Tasks:
1) Build three scenarios for the next 12 months:
   - Baseline
   - 10% cost reduction target on discretionary spend
   - 15% growth in activity (more events, marketing, tools)
2) For each scenario, estimate monthly spend per Department and Category.
3) Explain the main assumptions behind each scenario in bullet points.
4) Highlight 3–5 levers per scenario where managers can adjust behaviour
   without blocking critical work (e.g. vendor consolidation, travel rules).

Expected outcome: finance gains a structured, discussable view of discretionary spend futures that can be refined with stakeholders rather than guessed in isolation.

Embed Spend Guidelines and Justification Templates into Gemini Workflows

AI-based control is most effective when paired with clear guidance for employees. Use Gemini to surface spend guidelines at the moment of purchase or reimbursement. For example, when an employee fills a simple Google Form to request a new SaaS tool or large discretionary purchase, route the request to Gemini first.

Gemini can summarise the request, check it against your policies (stored in a reference document), and propose a justification template that the requester completes. It can also suggest alternatives, such as existing tools that might cover the same need. Approvers receive a structured summary instead of a vague free-text description.

Example approval support prompt (Forms & Docs backend):

You are assisting with discretionary spend approvals.

Given:
- Purchase description
- Estimated monthly or one-off cost
- Department and project
- Existing tools list (name, purpose, owner)
- Company policy document (summary provided)

Produce for the approver:
1) A concise one-paragraph summary of the request.
2) A list of potential overlaps with existing tools or vendors.
3) A short justification template the requester should fill in:
   - Business outcome
   - Alternatives considered
   - Expected duration of need
4) A risk rating: Low / Medium / High, with one-sentence explanation.

Expected outcome: higher-quality approval decisions, less back-and-forth, and a growing dataset of justifications that can later be analysed to refine policies and identify consolidation opportunities.

Track KPIs and Continuously Tune Prompts and Rules

To make Gemini for expense control durable, treat it as a living system with clear KPIs. Define a small set of metrics: percentage of transactions auto-categorised, number of alerts per month, share of alerts leading to concrete action, variance between forecasted and actual discretionary spend, and time saved in monthly close.

Review these KPIs quarterly with finance and key business stakeholders. Where auto-categorisation accuracy is low, adjust prompts or add training examples. Where alerts are ignored, refine thresholds or summary formats. Over time, you should see: 50–70% fewer manual categorisation hours, earlier detection of overspend by 2–4 weeks, and a measurable reduction in discretionary cost growth compared to baseline.

Expected outcomes when implementing these best practices realistically include: a 30–50% improvement in visibility of discretionary spend within the first quarter, 1–3 percentage points reduction in discretionary spend as a share of revenue through better decisions (not blunt cuts), and a meaningful reduction in last-minute cost-cutting measures as forecasts become more reliable.

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Frequently Asked Questions

Gemini helps by turning scattered card and expense data into structured, actionable insight. It can auto-classify transactions by category and department, flag potential policy violations and detect spending patterns that deviate from normal. Finance teams can then receive weekly or even daily summaries of anomalies, rising categories and risky vendors instead of mining raw data.

Combined with scenario modelling, Gemini can also forecast discretionary spend volatility by team or project, so you see upcoming pressure on budgets before month-end. This shifts finance from explaining the past to steering spend in real time.

You do not need a full data science team to start. At minimum, you need:

  • A finance owner who understands your discretionary spend categories, policies and reporting needs.
  • Basic Google Workspace skills (Sheets, Docs, Chat) in the finance team to interact with Gemini and interpret its output.
  • Light IT or data engineering support to automate data feeds from card providers and expense tools into Google Sheets or a central data source.

Reruption typically helps set up the first end-to-end workflow (data connection, prompts, alerts), while your finance team focuses on validating categories, thresholds and the usefulness of insights. Over time, controllers and analysts can maintain and evolve prompts themselves with limited technical support.

With a focused scope, you can see tangible results within 4–6 weeks. In the first 1–2 weeks, we usually define categories, connect initial data feeds and build a basic Gemini classification prompt. Weeks 3–4 are used to validate the quality of auto-categorisation, refine prompts and design simple alerts or dashboards for one or two high-variance spend categories.

By the end of this period, finance should already have a much clearer view of where discretionary money is going and which departments drive volatility. More advanced capabilities – such as scenario modelling or embedded approval support – can be layered on in subsequent iterations without disrupting the initial solution.

ROI typically comes from three areas: time saved, reduced waste and better forecasting. Time savings arise from automated categorisation and faster month-end analysis; many teams see 30–70% less manual work on these tasks. Reduced waste shows up as fewer duplicate tools, eliminated unused subscriptions and better adherence to policies – often reducing discretionary spend growth by 5–15% versus trend.

Improved forecasting means fewer last-minute cost freezes and more targeted interventions. To measure ROI, track metrics such as manual hours spent on categorisation and reporting, number and value of avoided or corrected spend issues flagged by Gemini, and variance between forecasted and actual discretionary spend before and after implementation.

Reruption works as a Co-Preneur alongside your finance and IT teams. With our AI PoC offering (9.900€), we can take a specific use case – for example, controlling software and travel spend – and deliver a working prototype in weeks. That includes defining the data scope, selecting the right Gemini workflows, connecting your card and expense systems, crafting effective prompts and evaluating performance.

We bring the same fast engineering and execution mindset we apply in complex AI projects (from document analysis to operational tooling) directly into your P&L, not just into a slide deck. After the PoC, we provide an implementation roadmap and, if you choose, hands-on support to harden the solution, expand it to more categories and embed it into your regular finance processes.

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