The Challenge: Manual Prospect Research

Most sales organisations still rely on manual prospect research to fuel their pipeline. Reps open dozens of tabs, scan company websites, LinkedIn profiles and news articles, then copy fragments into a CRM. On a good day, this takes 10–20 minutes per account; on a bad day, it’s much more. Multiplied across a team, this is days of selling time lost every week.

Traditional approaches no longer keep up with modern buying behaviour. Prospect data is scattered across websites, review platforms, press releases, job postings and social feeds. Static lead lists and once-a-year enrichment runs quickly become outdated. Even teams that invest in data providers still ask reps to manually validate and contextualise the data, because the generic firmographics alone don’t tell them why this account is worth their time right now.

The business impact is significant. Manual research caps how many new leads your team can touch, slows down response times and introduces inconsistency between reps. High-potential accounts slip through because nobody has time to dig deeper. Pipelines become thin at the top, forecasting becomes less reliable, and competitors that automate prospecting are first to reach key decision-makers. In tight markets, this translates directly into lost revenue and reduced win rates.

Yet this problem is very solvable. Modern AI—especially tools like ChatGPT for sales prospect research—can digest unstructured web content, extract firmographic and technographic signals, and produce usable, sales-ready summaries in seconds. At Reruption, we’ve seen how AI assistants can transform research-heavy workflows in areas like document analysis and customer-facing chatbots. The rest of this page walks through practical, sales-specific ways to apply the same principles to your prospecting process.

Need a sparring partner for this challenge?

Let's have a no-obligation chat and brainstorm together.

Innovators at these companies trust us:

Our Assessment

A strategic assessment of the challenge and high-level tips how to tackle it.

From Reruption’s work building AI assistants for research-heavy workflows, we’ve seen a clear pattern: the biggest gains come when teams treat ChatGPT as a structured prospecting engine, not a shiny toy. For manual prospect research in sales, that means designing clear inputs, reusable prompt templates and guardrails, then embedding them into the daily workflow of your reps. Our hands-on engineering and Co-Preneur approach focuses on turning ChatGPT from an experiment into a reliable, compliant part of your lead generation stack.

Think in Systems, Not One-Off Prompts

The first mindset shift is to stop thinking of ChatGPT as a one-off helper for individual reps and start designing a repeatable prospect research system. Ad-hoc questions like “summarise this website” are useful for experimentation, but they don’t scale to a team of 20 account executives who need consistent outputs.

Instead, define standardised research flows: what inputs go in (website URL, LinkedIn profile, recent news), what outputs you expect (ICP fit score, key buying triggers, risks, suggested angle), and in what format. This lets you create shared prompt templates and evaluation criteria, so research done by ChatGPT is consistent across reps, territories and segments.

Anchor AI Research in Your ICP, Not Generic Criteria

ChatGPT is powerful, but it only becomes a strategic asset when it is calibrated to your Ideal Customer Profile (ICP). Generic firmographic checks like “B2B SaaS company, 200–1,000 employees” are not enough to drive high-quality lead generation.

Codify your ICP into clear rules and signals: technology stack preferences, organisational structure, typical buying triggers, and red flags. Then bake these into your prompts. This ensures that AI-driven research doesn’t just collect information, but evaluates each prospect through the lens of your actual go-to-market strategy, filtering out noise and focusing reps on accounts with real revenue potential.

Prepare Your Team for an AI-Augmented Workflow

Introducing ChatGPT to automate prospect research is as much about people as it is about technology. If reps don’t understand what the tool is good at, where its limitations are, and how it fits into their targets and incentives, adoption will stall.

Plan for enablement: short training sessions that show practical use cases on live accounts, clear guidelines on what can be delegated to ChatGPT and what requires human judgment, and simple performance benchmarks (e.g., research time per account, number of qualified touches per week). Align managers so they coach to the new workflow instead of accidentally reinforcing the old manual habits.

Manage Risk, Compliance and Data Quality from Day One

Sales data is sensitive, and leadership is rightfully cautious about pushing it into external AI tools. A strategic rollout of ChatGPT for sales must include an early assessment of data protection, access controls, and which data is allowed to leave your environment. This is especially critical for European companies operating under strict regulatory regimes.

Define clear policies: what data can be pasted into ChatGPT, when to use enterprise-grade deployments or API-based solutions, and how outputs are checked before entering the CRM. You want speed, but not at the cost of privacy or data pollution. Our experience building AI systems in regulated contexts shows that putting these guardrails in early makes scaling much smoother.

Start with a Narrow Pilot, Then Industrialise

Trying to automate every type of prospect research at once is a recipe for confusion. Instead, start with a well-bounded use case—e.g. automated account research for a single segment or a specific territory—and run a 4–6 week pilot to validate impact.

Use this phase to refine prompts, identify failure modes and measure concrete outcomes: reduction in research time, increase in qualified first meetings, higher reply rates on personalised outreach. Once the value is proven and the process stable, you can invest in deeper integration with your CRM, data providers and outreach tools, essentially “industrialising” the workflow across regions and teams.

Used strategically, ChatGPT can turn manual prospect research from a bottleneck into a scalable advantage, freeing your sales team to spend more time in conversations and less time in browser tabs. The key is to design a clear system around your ICP, compliance needs and sales workflows, rather than leaving it to ad-hoc experimentation by individual reps. If you want help turning these ideas into a working prototype, Reruption can step in as a Co-Preneur—scoping a focused AI PoC, building the research flows and integrating them into your stack so your team sees real, measurable impact on lead generation.

Need help implementing these ideas?

Feel free to reach out to us with no obligation.

Real-World Case Studies

From Healthcare to News Media: Learn how companies successfully use ChatGPT.

AstraZeneca

Healthcare

In the highly regulated pharmaceutical industry, AstraZeneca faced immense pressure to accelerate drug discovery and clinical trials, which traditionally take 10-15 years and cost billions, with low success rates of under 10%. Data silos, stringent compliance requirements (e.g., FDA regulations), and manual knowledge work hindered efficiency across R&D and business units. Researchers struggled with analyzing vast datasets from 3D imaging, literature reviews, and protocol drafting, leading to delays in bringing therapies to patients. Scaling AI was complicated by data privacy concerns, integration into legacy systems, and ensuring AI outputs were reliable in a high-stakes environment. Without rapid adoption, AstraZeneca risked falling behind competitors leveraging AI for faster innovation toward 2030 ambitions of novel medicines.

Lösung

AstraZeneca launched an enterprise-wide generative AI strategy, deploying ChatGPT Enterprise customized for pharma workflows. This included AI assistants for 3D molecular imaging analysis, automated clinical trial protocol drafting, and knowledge synthesis from scientific literature. They partnered with OpenAI for secure, scalable LLMs and invested in training: ~12,000 employees across R&D and functions completed GenAI programs by mid-2025. Infrastructure upgrades, like AMD Instinct MI300X GPUs, optimized model training. Governance frameworks ensured compliance, with human-in-loop validation for critical tasks. Rollout phased from pilots in 2023-2024 to full scaling in 2025, focusing on R&D acceleration via GenAI for molecule design and real-world evidence analysis.

Ergebnisse

  • ~12,000 employees trained on generative AI by mid-2025
  • 85-93% of staff reported productivity gains
  • 80% of medical writers found AI protocol drafts useful
  • Significant reduction in life sciences model training time via MI300X GPUs
  • High AI maturity ranking per IMD Index (top global)
  • GenAI enabling faster trial design and dose selection
Read case study →

AT&T

Telecommunications

As a leading telecom operator, AT&T manages one of the world's largest and most complex networks, spanning millions of cell sites, fiber optics, and 5G infrastructure. The primary challenges included inefficient network planning and optimization, such as determining optimal cell site placement and spectrum acquisition amid exploding data demands from 5G rollout and IoT growth. Traditional methods relied on manual analysis, leading to suboptimal resource allocation and higher capital expenditures. Additionally, reactive network maintenance caused frequent outages, with anomaly detection lagging behind real-time needs. Detecting and fixing issues proactively was critical to minimize downtime, but vast data volumes from network sensors overwhelmed legacy systems. This resulted in increased operational costs, customer dissatisfaction, and delayed 5G deployment. AT&T needed scalable AI to predict failures, automate healing, and forecast demand accurately.

Lösung

AT&T integrated machine learning and predictive analytics through its AT&T Labs, developing models for network design including spectrum refarming and cell site optimization. AI algorithms analyze geospatial data, traffic patterns, and historical performance to recommend ideal tower locations, reducing build costs. For operations, anomaly detection and self-healing systems use predictive models on NFV (Network Function Virtualization) to forecast failures and automate fixes, like rerouting traffic. Causal AI extends beyond correlations for root-cause analysis in churn and network issues. Implementation involved edge-to-edge intelligence, deploying AI across 100,000+ engineers' workflows.

Ergebnisse

  • Billions of dollars saved in network optimization costs
  • 20-30% improvement in network utilization and efficiency
  • Significant reduction in truck rolls and manual interventions
  • Proactive detection of anomalies preventing major outages
  • Optimized cell site placement reducing CapEx by millions
  • Enhanced 5G forecasting accuracy by up to 40%
Read case study →

Airbus

Aerospace

In aircraft design, computational fluid dynamics (CFD) simulations are essential for predicting airflow around wings, fuselages, and novel configurations critical to fuel efficiency and emissions reduction. However, traditional high-fidelity RANS solvers require hours to days per run on supercomputers, limiting engineers to just a few dozen iterations per design cycle and stifling innovation for next-gen hydrogen-powered aircraft like ZEROe. This computational bottleneck was particularly acute amid Airbus' push for decarbonized aviation by 2035, where complex geometries demand exhaustive exploration to optimize lift-drag ratios while minimizing weight. Collaborations with DLR and ONERA highlighted the need for faster tools, as manual tuning couldn't scale to test thousands of variants needed for laminar flow or blended-wing-body concepts.

Lösung

Machine learning surrogate models, including physics-informed neural networks (PINNs), were trained on vast CFD datasets to emulate full simulations in milliseconds. Airbus integrated these into a generative design pipeline, where AI predicts pressure fields, velocities, and forces, enforcing Navier-Stokes physics via hybrid loss functions for accuracy. Development involved curating millions of simulation snapshots from legacy runs, GPU-accelerated training, and iterative fine-tuning with experimental wind-tunnel data. This enabled rapid iteration: AI screens designs, high-fidelity CFD verifies top candidates, slashing overall compute by orders of magnitude while maintaining <5% error on key metrics.

Ergebnisse

  • Simulation time: 1 hour → 30 ms (120,000x speedup)
  • Design iterations: +10,000 per cycle in same timeframe
  • Prediction accuracy: 95%+ for lift/drag coefficients
  • 50% reduction in design phase timeline
  • 30-40% fewer high-fidelity CFD runs required
  • Fuel burn optimization: up to 5% improvement in predictions
Read case study →

Amazon

Retail

In the vast e-commerce landscape, online shoppers face significant hurdles in product discovery and decision-making. With millions of products available, customers often struggle to find items matching their specific needs, compare options, or get quick answers to nuanced questions about features, compatibility, and usage. Traditional search bars and static listings fall short, leading to shopping cart abandonment rates as high as 70% industry-wide and prolonged decision times that frustrate users. Amazon, serving over 300 million active customers, encountered amplified challenges during peak events like Prime Day, where query volumes spiked dramatically. Shoppers demanded personalized, conversational assistance akin to in-store help, but scaling human support was impossible. Issues included handling complex, multi-turn queries, integrating real-time inventory and pricing data, and ensuring recommendations complied with safety and accuracy standards amid a $500B+ catalog.

Lösung

Amazon developed Rufus, a generative AI-powered conversational shopping assistant embedded in the Amazon Shopping app and desktop. Rufus leverages a custom-built large language model (LLM) fine-tuned on Amazon's product catalog, customer reviews, and web data, enabling natural, multi-turn conversations to answer questions, compare products, and provide tailored recommendations. Powered by Amazon Bedrock for scalability and AWS Trainium/Inferentia chips for efficient inference, Rufus scales to millions of sessions without latency issues. It incorporates agentic capabilities for tasks like cart addition, price tracking, and deal hunting, overcoming prior limitations in personalization by accessing user history and preferences securely. Implementation involved iterative testing, starting with beta in February 2024, expanding to all US users by September, and global rollouts, addressing hallucination risks through grounding techniques and human-in-loop safeguards.

Ergebnisse

  • 60% higher purchase completion rate for Rufus users
  • $10B projected additional sales from Rufus
  • 250M+ customers used Rufus in 2025
  • Monthly active users up 140% YoY
  • Interactions surged 210% YoY
  • Black Friday sales sessions +100% with Rufus
  • 149% jump in Rufus users recently
Read case study →

American Eagle Outfitters

Apparel Retail

In the competitive apparel retail landscape, American Eagle Outfitters faced significant hurdles in fitting rooms, where customers crave styling advice, accurate sizing, and complementary item suggestions without waiting for overtaxed associates . Peak-hour staff shortages often resulted in frustrated shoppers abandoning carts, low try-on rates, and missed conversion opportunities, as traditional in-store experiences lagged behind personalized e-commerce . Early efforts like beacon technology in 2014 doubled fitting room entry odds but lacked depth in real-time personalization . Compounding this, data silos between online and offline hindered unified customer insights, making it tough to match items to individual style preferences, body types, or even skin tones dynamically. American Eagle needed a scalable solution to boost engagement and loyalty in flagship stores while experimenting with AI for broader impact .

Lösung

American Eagle partnered with Aila Technologies to deploy interactive fitting room kiosks powered by computer vision and machine learning, rolled out in 2019 at flagship locations in Boston, Las Vegas, and San Francisco . Customers scan garments via iOS devices, triggering CV algorithms to identify items and ML models—trained on purchase history and Google Cloud data—to suggest optimal sizes, colors, and outfit complements tailored to inferred style and preferences . Integrated with Google Cloud's ML capabilities, the system enables real-time recommendations, associate alerts for assistance, and seamless inventory checks, evolving from beacon lures to a full smart assistant . This experimental approach, championed by CMO Craig Brommers, fosters an AI culture for personalization at scale .

Ergebnisse

  • Double-digit conversion gains from AI personalization
  • 11% comparable sales growth for Aerie brand Q3 2025
  • 4% overall comparable sales increase Q3 2025
  • 29% EPS growth to $0.53 Q3 2025
  • Doubled fitting room try-on odds via early tech
  • Record Q3 revenue of $1.36B
Read case study →

Best Practices

Successful implementations follow proven patterns. Have a look at our tactical advice to get started.

Standardise a Prospect Research Brief for ChatGPT

Before you automate, define what "good research" looks like. Create a standard brief that every rep would ideally fill when researching a new account: basic firmographics, key decision-makers, tech stack, current initiatives, likely pains and a suggested outreach angle. This becomes the template for your ChatGPT prospect research prompts.

Turn that brief into a reusable prompt such as:

System: You are a sales research assistant for a B2B sales team.
Goal: Produce a concise, sales-ready account brief and ICP fit score.

User: Research this prospect using ONLY the information I provide below.

Ideal Customer Profile (ICP):
- Industry focus: <describe your ICP industries>
- Company size sweet spot: <employees / revenue>
- Typical tech stack: <CRM, ERP, etc.>
- Key buying triggers: <e.g. expansion, hiring, regulation changes>
- Red flags: <e.g. very small team, incompatible tech>

Prospect data:
- Company website: <paste key pages or URL content>
- LinkedIn company profile: <paste text snapshot>
- Recent news or blog posts: <paste summaries or excerpts>

Tasks:
1) Summarise what this company does in 3 bullet points.
2) Identify their main target customers and business model.
3) List 5 signals that indicate potential fit or misfit with our ICP.
4) Suggest 3 specific problems we might solve for them.
5) Give an ICP fit score from 1-10 and explain your reasoning.
6) Propose 2 personalised outreach angles for a first email.

Store this as a template in your internal wiki or sales enablement tool so every rep starts from the same structure and outputs are consistent.

Automate Contact-Level Research from LinkedIn and Web Snippets

Manual contact research usually means reading entire LinkedIn profiles and trying to infer role, responsibilities and priorities. With ChatGPT for contact research, reps can paste selected profile sections and recent activity to generate targeted insights in seconds.

For example:

System: You are a B2B sales assistant helping prepare outreach to a specific contact.

User: Here is the LinkedIn profile text and recent posts of a prospect. 
Summarise their role, responsibilities, and likely KPIs. 
Then suggest 3 tailored outreach angles and 3 subject lines.

Profile and activity:
<paste about section, experience, and 1-2 recent posts>

This gives reps a fast, structured view of the person behind the title, avoiding generic pitches. You can further refine the prompt to match your tone of voice or ask ChatGPT to draft a short call script that references the contact’s public content.

Build Quick ICP Fit Checks for Inbound Leads

Inbound leads often enter your CRM with minimal context—just a domain and job title. Instead of sending reps to Google each time, create a quick ICP fit prompt that uses the company domain and any available website copy to score the lead and suggest next steps.

Example implementation:

System: You qualify inbound leads for a B2B sales team.

User: Based on the website copy below and our ICP description, 
please assess whether this inbound lead is a strong, medium, or weak fit.
Explain your reasoning in 5 bullet points.
Then suggest the most appropriate next action: A) SDR call, B) nurture, C) disqualify.

ICP description:
<paste your ICP summary>

Website copy:
<paste homepage/about page text or summary>

Connect this workflow via API or use browser extensions/manual copy-paste for a first phase. The output can be logged into your CRM as a research note, guiding prioritisation before any human time is invested.

Generate Personalised Outreach Based on Research Summaries

Once ChatGPT has produced an account or contact brief, use it as the foundation for personalised sales outreach at scale. Instead of writing each email from scratch, feed the research summary back into ChatGPT and ask it to create outreach variations tailored to your messaging framework.

For example:

System: You are an SDR writing concise, personalised cold emails.
Use a clear, direct tone. Max 120 words per email.

User: Here is an account research summary and our value proposition. 
Write 3 email variants and 3 LinkedIn message variants that:
- Reference 1-2 specific details from the research
- Focus on a single, clear problem we can solve
- End with a low-friction call to action (15-min call or quick reply)

Account research summary:
<paste previous ChatGPT output>

Our value proposition for this segment:
<paste your 3-4 bullet value proposition>

Reps review and lightly edit the drafts for accuracy and tone, then send via their existing outreach tools. Over time, you can A/B test different structures suggested by ChatGPT to optimise reply rates.

Log AI-Generated Insights Back into Your CRM

AI-driven research only pays off if it’s captured in a way that improves future decisions. Define a simple structure for logging ChatGPT research outputs into your CRM: e.g., custom fields for ICP fit score, primary pain hypothesis, key trigger event and preferred outreach angle.

Once you have the structure, instruct ChatGPT to produce outputs in a machine-readable format:

System: Format your answer as JSON with the following keys:
- icp_fit_score (1-10)
- icp_fit_level ("strong" | "medium" | "weak")
- main_pains (array of strings)
- key_triggers (array of strings)
- outreach_angle (string)
- notes (string, max 500 characters)

User: Based on the research below, fill the JSON.
<paste website/LinkedIn/news text>

This makes it easier to import or copy-paste data into CRM fields, power lead scoring, and run analyses later on which AI-identified signals correlated with actual revenue.

Measure Impact with Clear, Simple KPIs

To keep the initiative grounded, attach realistic metrics from day one. For manual prospect research, the most relevant KPIs typically include: average research time per account, number of new qualified accounts or contacts added per week, volume of personalised first touches, and early-stage conversion rates (e.g. reply-to-meeting).

Run a baseline measurement for 2–4 weeks, then introduce the ChatGPT-based research workflow to a pilot group. Track both quantitative and qualitative feedback: how much time reps save, how confident they feel in the AI-generated insights, and whether outreach conversations feel more relevant. Many teams see 30–60% reductions in research time per account and a measurable increase in high-quality outreach volume once the prompts and process are refined.

Expected outcome: if implemented properly, you can realistically expect a 2–3x increase in researched accounts per rep per week, 20–40% time savings on prospecting tasks, and a noticeable uplift in early-stage engagement—without increasing headcount.

Need implementation expertise now?

Let's talk about your ideas!

Frequently Asked Questions

ChatGPT can take over the repetitive parts of prospect research: scanning websites, summarising LinkedIn profiles, extracting firmographic and technographic data, and proposing likely pain points. Reps paste in relevant text or use an integrated workflow, and ChatGPT returns a structured brief with ICP fit, key signals, and suggested outreach angles.

Instead of spending 15–20 minutes per account across multiple tabs, reps can get a usable research summary in under a minute, then spend their time validating and using the insights. This typically leads to a much higher number of qualified, personalised touches per day.

ChatGPT is strong at summarising and structuring the information you provide, but it is not a replacement for a data provider or manual verification. The safest pattern is: let ChatGPT do the heavy lifting of reading and synthesising public information, then have reps quickly check key details (industry, size, role titles) before logging them in the CRM.

To reduce errors, constrain the model to only use the text you paste in, avoid asking it to guess unknown data, and use clear prompts that request explanations for ICP scores or recommendations. You can also add simple checklists or approval steps in your workflow to catch obvious mismatches before they reach the pipeline.

You don’t need a data science team to get started. The core requirements are: a clear Ideal Customer Profile, a defined prospect research checklist, a few well-designed prompts, and basic enablement for your sales reps. For more advanced setups (e.g. CRM integration, automatic website scraping), you’ll benefit from support by your internal IT/RevOps team or an external engineering partner.

Implementation can start very lean: pilot with a few reps using a browser-based ChatGPT interface and shared prompt templates. Once the value is proven, you can invest in API-based automation, internal tools, or browser extensions that streamline the copy-paste burden.

On a basic level—manual copy-paste into ChatGPT with standard prompts—you can see time savings within days. Reps will immediately spend less time reading pages of text and more time evaluating concise summaries. Within 2–4 weeks, you should be able to quantify improvements in research time per account and the number of personalised touches per rep.

For more fully integrated solutions where ChatGPT is connected to your CRM or internal tools, expect a 4–8 week timeline to scope, prototype, test and roll out in a controlled way. That’s typically enough to validate the ROI and decide whether to scale the approach across teams or regions.

The direct cost of ChatGPT (especially via API or enterprise plans) is usually negligible compared to sales headcount. The main value comes from enabling each rep or SDR to research and contact more qualified prospects without working longer hours. In many cases, an AI-augmented team can achieve the output of a significantly larger traditional team.

When you factor in reduced ramp time for new hires (because prompts and research templates encode best practices) and higher-quality outreach, the ROI can be substantial. Rather than replacing people, most organisations use ChatGPT to delay or reduce additional hiring while still growing pipeline volume and quality.

Reruption focuses on turning AI ideas into working solutions inside your organisation. For manual prospect research automation with ChatGPT, we typically start with our 9.900€ AI PoC: together we define your ICP and research requirements, design and test prompt flows on real accounts, and build a functioning prototype that your reps can use in their day-to-day work.

With our Co-Preneur approach, we don’t just hand over slideware. We embed with your sales, RevOps and IT teams, challenge existing workflows, and iterate until research speed and lead quality actually improve. From there, we provide an implementation roadmap—covering integration, security and enablement—so you can confidently scale AI-driven prospect research across your sales organisation.

Contact Us!

0/10 min.

Contact Directly

Your Contact

Philipp M. W. Hoffmann

Founder & Partner

Address

Reruption GmbH

Falkertstraße 2

70176 Stuttgart

Social Media