The Challenge: Slow Invoice and Receipt Processing

Most finance teams still rely on humans to read invoices, receipts, and card statements, then key data into ERP or expense tools line by line. Every new supplier format, every blurry taxi receipt, and every exception case lands on someone’s desk. As volumes grow, this manual approach leads to backlogs, delayed approvals, and a constant fight to keep up with month-end.

Traditional approaches like simple OCR, templates, or outsourcing to shared service centers no longer keep pace. Template-based systems break whenever a vendor changes their layout; rule engines require constant maintenance; and offshoring may lower unit costs but does nothing to reduce cycle time or improve data quality. None of these solutions can comfortably handle the real world mix of PDFs, scanned images, photos from phones, and email threads that modern finance teams receive every day.

The business impact is significant. Slow invoice and receipt processing ties up high-caliber finance staff in low-value activities, causes late payment fees, and harms supplier relationships. It also blocks real-time visibility into actual spend, which makes cash forecasting less accurate and cost control reactive instead of proactive. In competitive markets, not being able to see spending patterns in near real time means missed opportunities to renegotiate contracts, cut redundant subscriptions, or tighten travel policies.

The good news: this is a solvable problem. Modern multimodal AI like Gemini can read PDFs, images, and emails, then turn them into structured, finance-ready data with explanations and anomaly flags. At Reruption, we’ve helped organisations replace slow, manual workflows with AI-first processes across document-heavy domains. Below, you’ll find practical guidance on how to apply the same approach to your invoice and receipt processing setup.

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Our Assessment

A strategic assessment of the challenge and high-level tips how to tackle it.

From Reruption’s perspective, slow invoice and receipt processing is no longer a problem of manpower but a problem of architecture. With Gemini’s multimodal AI, finance teams can redesign their processes so that the system reads invoices, pulls line items, classifies spend, and flags anomalies before a human ever touches the data. Based on our hands-on experience building AI document processing and automation solutions, we see Gemini as a robust foundation for finance organisations that want to move from manual keying to AI-first expense control.

Think in End-to-End Workflows, Not Point Solutions

When finance teams evaluate Gemini for invoice and receipt processing, they often start with the question: “Can it read this specific invoice format?” That’s the wrong level. Strategically, you should design the end-to-end workflow: from email or upload, through data extraction, enrichment (cost center, VAT, project codes), policy checks, approvals, and posting into your ERP or expense system.

This mindset helps you avoid building yet another isolated tool that finance staff have to babysit. Instead, Gemini becomes the intelligence embedded inside a larger process: it ingests documents from your existing channels (e.g. AP inbox, Google Drive, expense app), outputs structured data via API, and triggers downstream automations. Reruption typically starts by mapping this end-to-end flow with finance, procurement, and IT to ensure that AI improves the whole chain, not just one step.

Start with Narrow, High-Volume Use Cases

Strategically, the fastest wins for AI in finance come from high-volume, repetitive invoice categories: recurring subscriptions, standard supplier invoices, travel receipts from a few major providers. These are where Gemini can deliver immediate cycle-time reductions and accuracy improvements with relatively simple configurations.

Resist the temptation to start with messy, exception-heavy invoices. Instead, define a clear slice: for example, “all invoices from our top 30 suppliers” or “all hotel and flight receipts from preferred travel partners”. Prove that Gemini can extract the right fields, assign cost centers reliably, and handle tax detection. Once this is stable, extend to more complex scenarios. This staged approach reduces risk and builds trust with controllers and auditors.

Prepare Your Finance Team for an AI-Assisted Role

Introducing Gemini into invoice processing changes the role of your finance team from data entry to supervision and exception handling. This shift is strategic, not just technical. Controllers, AP clerks, and finance business partners will need to understand how the AI works conceptually, what its typical failure modes are, and how they should intervene.

We recommend explicitly designing new roles and responsibilities: who reviews low-confidence extractions, who handles anomaly flags, and who owns the training and improvement loop. With an AI-first lens, finance teams become designers of rules, prompts, and guardrails rather than typists. Reruption often runs targeted enablement sessions so finance staff can safely interpret and challenge AI outputs instead of blindly trusting them.

Build Governance Around Data Quality and Compliance

Using Gemini for financial documents requires a governance framework from day one. Invoices and receipts contain sensitive data (supplier details, pricing, sometimes personal data). Strategically, you need clear policies on where data is stored, which Gemini deployment is used (e.g. within Google Cloud region settings), and how logs are retained for audit trails.

Establish data quality KPIs (e.g. extraction accuracy by field, number of manual corrections, policy violation detection rate) and align them with your internal control system. Finance, IT, and compliance should jointly define what “good enough” accuracy looks like for automated posting vs. what thresholds trigger human review. This turns Gemini from an experimental tool into an auditable component of your financial control framework.

Plan for Integration Early, Not as an Afterthought

Even the most accurate AI invoice extraction is useless if the data never reaches your ERP, accounting, or expense system cleanly. Strategically, integration needs to be part of the initial design: where will Gemini run (Google Workspace add-ons, custom web app, or backend service)? How will it connect to SAP, DATEV, NetSuite, or your custom finance stack?

In our projects, we see the highest ROI when Gemini is embedded directly into existing tools: a finance mailbox that auto-routes and parses invoices, a Google Sheet that fills itself with structured invoice data, or a middleware service that posts entries into the ERP via API. Discuss these integration routes up front with IT and choose an architecture that can scale from a pilot to group-wide deployment without rewrites.

Used thoughtfully, Gemini can turn slow, error-prone invoice and receipt processing into a fast, controlled, and largely automated workflow. The key is not just to plug in a model, but to redesign the finance process around AI: clear scope, governance, team enablement, and solid integrations.

Reruption combines deep AI engineering with a finance-aware, Co-Preneur approach to build exactly these kinds of systems inside organisations. If you want to explore how Gemini could fit into your accounts payable and expense control setup, we can help you move from idea to working prototype and then to production at a pace that matches your ambition.

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Real-World Case Studies

From Banking to Fintech: Learn how companies successfully use Gemini.

NatWest

Banking

NatWest Group, a leading UK bank serving over 19 million customers, grappled with escalating demands for digital customer service. Traditional systems like the original Cora chatbot handled routine queries effectively but struggled with complex, nuanced interactions, often escalating 80-90% of cases to human agents. This led to delays, higher operational costs, and risks to customer satisfaction amid rising expectations for instant, personalized support . Simultaneously, the surge in financial fraud posed a critical threat, requiring seamless fraud reporting and detection within chat interfaces without compromising security or user trust. Regulatory compliance, data privacy under UK GDPR, and ethical AI deployment added layers of complexity, as the bank aimed to scale support while minimizing errors in high-stakes banking scenarios . Balancing innovation with reliability was paramount; poor AI performance could erode trust in a sector where customer satisfaction directly impacts retention and revenue .

Lösung

Cora+, launched in June 2024, marked NatWest's first major upgrade using generative AI to enable proactive, intuitive responses for complex queries, reducing escalations and enhancing self-service . This built on Cora's established platform, which already managed millions of interactions monthly. In a pioneering move, NatWest partnered with OpenAI in March 2025—becoming the first UK-headquartered bank to do so—integrating LLMs into both customer-facing Cora and internal tool Ask Archie. This allowed natural language processing for fraud reports, personalized advice, and process simplification while embedding safeguards for compliance and bias mitigation . The approach emphasized ethical AI, with rigorous testing, human oversight, and continuous monitoring to ensure safe, accurate interactions in fraud detection and service delivery .

Ergebnisse

  • 150% increase in Cora customer satisfaction scores (2024)
  • Proactive resolution of complex queries without human intervention
  • First UK bank OpenAI partnership, accelerating AI adoption
  • Enhanced fraud detection via real-time chat analysis
  • Millions of monthly interactions handled autonomously
  • Significant reduction in agent escalation rates
Read case study →

Samsung Electronics

Manufacturing

Samsung Electronics faces immense challenges in consumer electronics manufacturing due to massive-scale production volumes, often exceeding millions of units daily across smartphones, TVs, and semiconductors. Traditional human-led inspections struggle with fatigue-induced errors, missing subtle defects like micro-scratches on OLED panels or assembly misalignments, leading to costly recalls and rework. In facilities like Gumi, South Korea, lines process 30,000 to 50,000 units per shift, where even a 1% defect rate translates to thousands of faulty devices shipped, eroding brand trust and incurring millions in losses annually. Additionally, supply chain volatility and rising labor costs demanded hyper-efficient automation. Pre-AI, reliance on manual QA resulted in inconsistent detection rates (around 85-90% accuracy), with challenges in scaling real-time inspection for diverse components amid Industry 4.0 pressures.

Lösung

Samsung's solution integrates AI-driven machine vision, autonomous robotics, and NVIDIA-powered AI factories for end-to-end quality assurance (QA). Deploying over 50,000 NVIDIA GPUs with Omniverse digital twins, factories simulate and optimize production, enabling robotic arms for precise assembly and vision systems for defect detection at microscopic levels. Implementation began with pilot programs in Gumi's Smart Factory (Gold UL validated), expanding to global sites. Deep learning models trained on vast datasets achieve 99%+ accuracy, automating inspection, sorting, and rework while cobots (collaborative robots) handle repetitive tasks, reducing human error. This vertically integrated ecosystem fuses Samsung's semiconductors, devices, and AI software.

Ergebnisse

  • 30,000-50,000 units inspected per production line daily
  • Near-zero (<0.01%) defect rates in shipped devices
  • 99%+ AI machine vision accuracy for defect detection
  • 50%+ reduction in manual inspection labor
  • $ millions saved annually via early defect catching
  • 50,000+ NVIDIA GPUs deployed in AI factories
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Capital One

Banking

Capital One grappled with a high volume of routine customer inquiries flooding their call centers, including account balances, transaction histories, and basic support requests. This led to escalating operational costs, agent burnout, and frustrating wait times for customers seeking instant help. Traditional call centers operated limited hours, unable to meet demands for 24/7 availability in a competitive banking landscape where speed and convenience are paramount. Additionally, the banking sector's specialized financial jargon and regulatory compliance added complexity, making off-the-shelf AI solutions inadequate. Customers expected personalized, secure interactions, but scaling human support was unsustainable amid growing digital banking adoption.

Lösung

Capital One addressed these issues by building Eno, a proprietary conversational AI assistant leveraging in-house NLP customized for banking vocabulary. Launched initially as an SMS chatbot in 2017, Eno expanded to mobile apps, web interfaces, and voice integration with Alexa, enabling multi-channel support via text or speech for tasks like balance checks, spending insights, and proactive alerts. The team overcame jargon challenges by developing domain-specific NLP models trained on Capital One's data, ensuring natural, context-aware conversations. Eno seamlessly escalates complex queries to agents while providing fraud protection through real-time monitoring, all while maintaining high security standards.

Ergebnisse

  • 50% reduction in call center contact volume by 2024
  • 24/7 availability handling millions of interactions annually
  • Over 100 million customer conversations processed
  • Significant operational cost savings in customer service
  • Improved response times to near-instant for routine queries
  • Enhanced customer satisfaction with personalized support
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Walmart (Marketplace)

Retail

In the cutthroat arena of Walmart Marketplace, third-party sellers fiercely compete for the Buy Box, which accounts for the majority of sales conversions . These sellers manage vast inventories but struggle with manual pricing adjustments, which are too slow to keep pace with rapidly shifting competitor prices, demand fluctuations, and market trends. This leads to frequent loss of the Buy Box, missed sales opportunities, and eroded profit margins in a platform where price is the primary battleground . Additionally, sellers face data overload from monitoring thousands of SKUs, predicting optimal price points, and balancing competitiveness against profitability. Traditional static pricing strategies fail in this dynamic e-commerce environment, resulting in suboptimal performance and requiring excessive manual effort—often hours daily per seller . Walmart recognized the need for an automated solution to empower sellers and drive platform growth.

Lösung

Walmart launched the Repricer, a free AI-driven automated pricing tool integrated into Seller Center, leveraging generative AI for decision support alongside machine learning models like sequential decision intelligence to dynamically adjust prices in real-time . The tool analyzes competitor pricing, historical sales data, demand signals, and market conditions to recommend and implement optimal prices that maximize Buy Box eligibility and sales velocity . Complementing this, the Pricing Insights dashboard provides account-level metrics and AI-generated recommendations, including suggested prices for promotions, helping sellers identify opportunities without manual analysis . For advanced users, third-party tools like Biviar's AI repricer—commissioned by Walmart—enhance this with reinforcement learning for profit-maximizing daily pricing decisions . This ecosystem shifts sellers from reactive to proactive pricing strategies.

Ergebnisse

  • 25% increase in conversion rates from dynamic AI pricing
  • Higher Buy Box win rates through real-time competitor analysis
  • Maximized sales velocity for 3rd-party sellers on Marketplace
  • 850 million catalog data improvements via GenAI (broader impact)
  • 40%+ conversion boost potential from AI-driven offers
  • Reduced manual pricing time by hours daily per seller
Read case study →

HSBC

Banking

As a global banking titan handling trillions in annual transactions, HSBC grappled with escalating fraud and money laundering risks. Traditional systems struggled to process over 1 billion transactions monthly, generating excessive false positives that burdened compliance teams, slowed operations, and increased costs. Ensuring real-time detection while minimizing disruptions to legitimate customers was critical, alongside strict regulatory compliance in diverse markets. Customer service faced high volumes of inquiries requiring 24/7 multilingual support, straining resources. Simultaneously, HSBC sought to pioneer generative AI research for innovation in personalization and automation, but challenges included ethical deployment, human oversight for advancing AI, data privacy, and integration across legacy systems without compromising security. Scaling these solutions globally demanded robust governance to maintain trust and adhere to evolving regulations.

Lösung

HSBC tackled fraud with machine learning models powered by Google Cloud's Transaction Monitoring 360, enabling AI to detect anomalies and financial crime patterns in real-time across vast datasets. This shifted from rigid rules to dynamic, adaptive learning. For customer service, NLP-driven chatbots were rolled out to handle routine queries, provide instant responses, and escalate complex issues, enhancing accessibility worldwide. In parallel, HSBC advanced generative AI through internal research, sandboxes, and a landmark multi-year partnership with Mistral AI (announced December 2024), integrating tools for document analysis, translation, fraud enhancement, automation, and client-facing innovations—all under ethical frameworks with human oversight.

Ergebnisse

  • Screens over 1 billion transactions monthly for financial crime
  • Significant reduction in false positives and manual reviews (up to 60-90% in models)
  • Hundreds of AI use cases deployed across global operations
  • Multi-year Mistral AI partnership (Dec 2024) to accelerate genAI productivity
  • Enhanced real-time fraud alerts, reducing compliance workload
Read case study →

Best Practices

Successful implementations follow proven patterns. Have a look at our tactical advice to get started.

Set Up a Gemini-Powered Invoice Intake in Google Workspace

One practical way to leverage Gemini for invoice processing is to automate the intake of PDF invoices and email-based bills in Google Workspace. Configure a dedicated AP email inbox (e.g. invoices@yourcompany.com) and route all vendor invoices there. Use Google Apps Script and the Gemini API to watch this inbox for new attachments and emails.

When a new message arrives, your script can download the invoice PDF or image, call Gemini with a structured prompt, and write the extracted data to a Google Sheet or directly to your middleware. This removes the need for finance staff to manually open, read, and retype every invoice.

Example Gemini prompt for PDF invoices:
You are an AI assistant for a finance team. Extract structured data from the following invoice.
Return JSON with these fields:
- supplier_name
- supplier_vat_id
- invoice_number
- invoice_date (ISO format)
- due_date (ISO format)
- currency
- total_gross
- total_net
- total_vat
- vat_rate
- payment_terms
- purchase_order_number
- line_items: [
    {description, quantity, unit_price, net_amount, vat_amount, cost_center_suggestion}
  ]
If any field is missing on the invoice, return null for that field.

Expected outcome: invoices land in your AP inbox and are automatically turned into structured data rows for further processing, cutting manual intake time by 70–90% for standard cases.

Use Gemini to Auto-Classify Spend and Suggest Cost Centers

Once you have structured line items, the next step is to use Gemini for expense classification. Feed the description, supplier, and historical coding examples into Gemini so it can suggest GL accounts, cost centers, projects, and VAT codes. Over time, this can cover the majority of recurring suppliers and spend types.

Implement a feedback loop: whenever a finance user corrects a suggestion, log the correction and periodically retrain or refine the prompt with additional examples. This drives continuous improvement and builds a company-specific classification brain on top of Gemini.

Example few-shot prompt for cost center suggestions:
You assign cost centers and GL accounts for invoices.
Use the examples to learn company-specific rules.

Examples:
Invoice: "Microsoft 365 Business Premium subscription for Sales team, April"
Supplier: Microsoft
Result: {gl_account: "6400 - Software subscriptions", cost_center: "400 - Sales"}

Invoice: "Hotel stay for client meetings in Berlin (Sales)"
Supplier: Marriott
Result: {gl_account: "6600 - Travel expenses", cost_center: "400 - Sales"}

Now classify this line item:
Invoice text: {{line_description}}
Supplier: {{supplier_name}}
Return JSON with gl_account and cost_center.

Expected outcome: 60–80% of invoices can be auto-coded with high confidence, leaving only edge cases and low-confidence items for manual review.

Automate Receipt Processing for Employee Expenses

Employee expenses are often even more chaotic than supplier invoices, with photos of crumpled receipts and multi-language formats. Use Gemini’s multimodal capabilities to handle these. Integrate Gemini into your expense app or build a simple web form where employees upload photos of receipts along with minimal metadata.

On upload, send the image to Gemini with a prompt that extracts merchant, date, VAT, totals, and currency, and maps it to your expense categories. Combine this with simple policy logic (e.g. maximum daily meal limit, hotel price caps per city) to flag potential violations.

Example prompt for travel receipts:
You process travel receipts for an expense management system.
From the image, extract:
- merchant_name
- address
- country
- receipt_date
- currency
- total_gross
- total_vat
- vat_rate
- payment_method
- category (one of: HOTEL, MEAL, TAXI, TRAIN, FLIGHT, OTHER)
Return JSON. If you are unsure about a field, set it to null and note your uncertainty in a field called "comments".

Expected outcome: employees spend less time filling expense forms, while finance receives structured, policy-ready data and fewer manual corrections.

Embed Policy Checks and Anomaly Detection into the Workflow

Beyond extraction, Gemini can support anomaly detection and policy enforcement. After structured data is available, call Gemini again with policy descriptions and historical patterns so it can label entries as “OK”, “Needs review”, or “Likely violation” with an explanation.

Combine this with thresholds and heuristics: for example, flag any invoice that deviates more than 30% from typical amounts for that supplier, or any travel expense that exceeds your standard per diem. Present Gemini’s explanation to the controller so they can rapidly decide whether to block, approve, or escalate.

Example prompt for policy review:
You are an expense policy controller. Review this expense:
{{structured_invoice_json}}

Company policy summary:
- Hotel max: 180 EUR/night in EU, 250 USD/night in US.
- No first-class flights.
- Taxi rides > 150 EUR require explanation.

Answer:
- policy_status: OK / NEEDS_REVIEW / VIOLATION
- reasons: [list of reasons]
- suggested_action: APPROVE / REJECT / REQUEST_EXPLANATION

Expected outcome: controllers focus on a smaller subset of genuinely risky or unusual expenses, improving risk coverage without increasing headcount.

Integrate with Your ERP or Accounting System via Middleware

To fully close the loop, connect Gemini’s output to your ERP or accounting system. A lightweight middleware service (e.g. a small backend on Google Cloud Functions or similar) can take the structured invoice JSON and translate it into API calls or import files for SAP, DATEV, NetSuite, or your in-house ledger.

Implement clear posting rules: invoices above a certain confidence score and below a monetary threshold can be auto-posted; others are queued in a review interface where finance staff can see the original document, Gemini’s parsed data, and suggested codes. This combines the speed of automation with the safety of human oversight.

Example technical flow:
1) Invoice email arrives in AP inbox.
2) Apps Script forwards attachment to Gemini API.
3) Gemini returns structured JSON.
4) Middleware validates fields, enriches with vendor IDs and account mappings.
5) If confidence >= 0.9 and amount < 5,000 EUR, post directly via ERP API.
6) Otherwise, push to "AP Review" dashboard for manual confirmation.

Expected outcome: a large share of invoices goes straight-through to your ERP without manual touch, while exceptions are routed efficiently to the right reviewers.

Track KPIs and Continuously Tune Prompts and Rules

Finally, treat Gemini-based invoice automation as a living system. Implement logging of key KPIs: extraction accuracy per field, percentage of auto-coded invoices, average processing time per document, number of policy flags, and number of false positives/negatives.

Use this data to iteratively refine prompts, add more few-shot examples, and adjust your thresholds. Schedule quarterly reviews with finance and IT to analyse where humans still spend time and whether Gemini can take over more of that workload safely. This continuous tuning is where a lot of the long-term ROI is unlocked.

Expected outcomes: Over 3–9 months, finance teams typically see 50–80% reduction in manual data entry for standard invoices and receipts, significantly shorter approval cycles, fewer late payment fees, and a step-change in real-time visibility into spend categories and cost drivers.

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Frequently Asked Questions

Gemini accelerates invoice and receipt processing by reading PDFs, images, and emails directly and turning them into structured data that finance systems can use. Instead of staff manually typing supplier names, dates, amounts, VAT and line items, Gemini extracts these fields in seconds.

On top of extraction, you can configure Gemini to suggest GL accounts, cost centers, and expense categories, so most documents go through as near “touchless” processing. Finance teams then only review low-confidence cases and anomalies, which dramatically reduces backlogs and cycle times.

At minimum, you need access to Gemini via Google Workspace or API, someone with basic scripting or development skills (e.g. Google Apps Script, Python, or a low-code platform), and a finance stakeholder who can define the required fields, coding rules, and policies.

For a robust implementation, involve IT for integration with your ERP or accounting system, and a finance lead to own the process redesign and control framework. Reruption typically forms a small cross-functional squad (finance + IT + our engineers) to go from first prototype to a secure, maintainable solution.

With a focused scope, you can see tangible results in a few weeks. A basic pilot that processes a subset of supplier invoices or travel receipts can usually be set up within 2–4 weeks, including prompt design, extraction testing, and a simple review interface (e.g. Google Sheets or a web dashboard).

Expanding to more suppliers, integrating with your ERP, and adding policy checks typically takes another 4–12 weeks depending on your IT landscape and governance requirements. Most organisations start seeing reduced backlogs and faster cycle times as soon as the pilot goes live on real documents.

The cost of using Gemini consists mainly of API usage (based on document volume and model size) and the one-time effort to design and integrate the solution. For many finance teams, API costs remain modest compared to the labor saved, even at scale.

In terms of ROI, companies typically see 50–80% reduction in manual data entry for standard invoices and receipts, fewer late payment penalties, and better early-payment discount capture. The additional value of real-time spend visibility and improved compliance (fewer policy violations slipping through) often outweighs the direct productivity gains, especially in larger organisations.

Reruption supports you from idea to working system using our AI PoC offering and Co-Preneur approach. We start with a focused proof of concept (9,900€) where we define the use case, connect Gemini to your real invoices and receipts, and build a functioning prototype that extracts data, classifies spend, and flags anomalies.

From there, we provide hands-on implementation support: integrating with your ERP or expense tools, setting up governance and security, and enabling your finance team to work effectively with the AI. As Co-Preneurs, we embed with your team, take ownership of outcomes, and move at the speed needed to replace slow, manual invoice processing with an AI-first solution that fits your organisation.

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